Edinburgh Trams

Good Morning! Customer Relations here with tram updates, Trams are currently running from every 7 minutes! Have a great day! ^F #edintravel

Customer Relations signing off for the night, Trams are running from every 10 minutes. Enjoy the rest of your evening. ^L #edintravel

⚠️ Customer Information We're aware of an issue affecting the purchase of m-tickets on the Bus & Tram app. We're working on a solution & sincerely apologise for the inconvenience. If you've been affected & require further assistance, please email mticketing@lothianbuses.co.uk.

@LexieLou882 Hi Lexie Lou, the team are working to resolve the issue. In the meantime please purchase your ticket via another method. I am sorry for any inconvenience. ^AS

Hi @EdinburghTrams is the app down? I've tried uninstalling and reinstalling but still get these error messages.

Good Morning! Customer Relations here with tram updates, Trams are currently running from every 7 minutes! Have a great day! ^F #edintravel

Customer Relations signing off for the night, Trams are running from every 10 minutes. Enjoy the rest of your evening. ^L #edintravel

@maryjanesdesk Hello Avantika, Can you please contact customer@edinburghtrams.com and we will be able to look into this further. Thank you. ^NB

Buses EDTR - Is this the system trying to retry the declined payment like it does with Lothian buses? If so when might I be able to use the card as normal again? Also weird the contactless history page prev showed £9.20 owed now it just shows £4.40 owed. Is that normal?

@EdinburghTrams last week I made a tram journey and did tap on/tap off. However during ticket inspection on one of my journeys my phone flashed an error but the ticket person said it was fine. Both times when I tapped it when I got on and got off it had showed it worked 1/3

Good Morning! Customer Relations here with tram updates, Trams are currently running from every 7 minutes! Have a great day! ^NB #edintravel

Customer Relations signing off for the night, Trams are running from every 10 minutes. Enjoy the rest of your evening. ^L #edintravel

Good Morning! Customer Relations here with your tram updates, Trams are running from every 7 minutes.. Have a great day! ^NB #edintravel

Customer Relations signing off for the night, Trams are running from every 10 minutes. Enjoy the rest of your evening. ^F #edintravel

Good morning. Customer Relations here with tram updates. Trams are running from every 7 minutes. Have a great day. ^L #edintravel

Customer Relations signing off for the night, Trams are running from every 7 minutes. Enjoy the rest of your evening. ^F #edintravel

Good morning. Customer Relations here with tram updates. Trams are running from every 7 minutes. Have a great day. ^F #edintravel

Customer Relations signing off for the night, Trams are running from every 7 minutes. Enjoy the rest of your evening. ^F #edintravel

Good morning. Customer Relations here with tram updates. Trams are running from every 7 minutes. Have a great day. ^BP #edintravel

Customer Relations signing off for the evening, Trams are running from every 10 minutes. Enjoy the rest of your day. ^F #edintravel

Customer Relations signing off for the night, Trams are running from every 10 minutes. Enjoy the rest of your evening. ^MV #edintravel

@lukukukun Hi, sorry to hear about the disruption to your journey yesterday. Please email customer@edinburghtrams.com and we can look into this. ^AS

🚨 Due to road traffic incident at the airport, all tram services are currently suspended. Customers are advised to use alternative travel options. Tram tickets are being accepted on Lothian Buses. We apologise for the disruption and thank you for your patience.

Good morning! Trams are running from every 7 minutes. Please take care as tram floors maybe slippery due to the weather. Have a great day. #edintravel