Helen Greaves 🌼🌸

@RigbyHsch Such sad news 💔💔I will remember Beth as being so friendly, warm, chatty & vibrant. Sending loads of love to Beth’s family and #TeamRigby 💙

💔 Fly high lovely lady 🤍 #TeamRigby will miss you so very much 💔

@CrossCountryUK That’s great, thanks so much ☺️

@EllieGreaves37 There are weekend upgrades available subject to seat availability. For a journey between Bristol Temple Meads and Birmingham New Street it should cost £12.50. ^JM

@CrossCountryUK how must is it to upgrade to first class Birmingham new street to Bristol travelling today?

@CrossCountryUK That’s great, thank you. Can you confirm it’s a standard price to upgrade at the weekends please? Bitterly regret not travelling FC on this journey, I’ve been sat next to a group of men who have constantly used foul language including the F & C words

@EllieGreaves37 Prices vary dependent on your ticket type and journey. You would need to speak to the onboard crew for an an exact cost. Alternatively, you could check on Seatfrog to see if there are any auctions available for the train you will be travelling on. ^JM

@mllebroadway It’s for life 🎭

Is there a point in your life where you can stop being obsessed with musicals, or once you’re in, is it for life?

@CrossCountryUK can you please reserve me two seats together in your First Class carriage for this train on 10/4/26. My autistic son cannot cope in a crowded carriage. Thank you ☺️

@ATDazzles @BristolHipp We saw it last night. It was absolutely phenomenal, utterly spectacular, we loved it so much 🎩

This afternoon's viewing - my first visit to @BristolHipp in 4 years, but there was no way I was missing 'The Greatest Showman'. I'm not sure if I've ever been so excited for a show before!

@CrossCountryUK Thanks so much. I’ve bookmarked this chat to show the train manager on Saturday. You’ve been so helpful ☺️

@EllieGreaves37 Yes, that is correct. ^Sam

@CrossCountryUK we’re travelling with you on Saturday, can I change these pre selected seats please so we’re all sat together?

@CrossCountryUK Thank you Sam. To clarify, the upgrade to numbered seats is £12.50 pp on top of stand class tickets. Thanks again.

@EllieGreaves37 Yes, correct ^Sam

@CrossCountryUK My husband has already bought standard class tickets. So is it just an extra £12.50 pp to upgrade?

@EllieGreaves37 If you have not purchased the tickets already then you can purchase first class tickets to sit in these seats. Alternatively, if you have already got standard class tickets then you can upgrade on board the service.^Sam

@CrossCountryUK That’s perfect Sam, thank you. Do I just now purchase four standard tickets or do I need to specifically purchase first class tickets to be able to sit in these seats?

@EllieGreaves37 The total cost is £50. We cannot take payment for the upgrade here. You would need to do this on board. The seats have been reserved for you so you would just need to board in coach A and then pay the train manager to upgrade. ^Sam

@CrossCountryUK Thank you so much Sam, that would really help my son 🙏Can you confirm what the total cost would be please, we are three adults and one child with a F&F railcard? I’m happy to phone up and pay now.

@EllieGreaves37 I have booked 4 seats close together in first class. Please note that you would need to upgrade if you would like to do this. You can do this on the day by speaking to our on board train manager. The pirce would be £12.50pp ^Sam

@CrossCountryUK Would this be available on the first class service? My son is autistic and needs to sit next to me. Thank you

@EllieGreaves37 Hi Helen, there is no availability on this service I'm afraid. ^Sam

@OctopusEnergy can you help Please. My EV charge didn’t work last night and no costs are showing generally.

@AvantiWestCoast Have sent a dm

@EllieGreaves37 Hi Helen, can you please send via DM if this code was provided from our Customer Resolutions team or Club Avanti? - Beth twitter.com/messages/compo…

@morplan_ltd I’ve made two phone calls and also tweeted, the issue is still not sorted. Your customer service is abysmal. You should NOT have taken more money than the invoice total from my bank. It’s theft. I’m off to Trading Standards.

@EllieGreaves37 We appear to be having technical issue and X is not allowing us to message, please get in touch with our customers service team to resolve your issue

@morplan_ltd yet again another issue with your accounts department. Invoice 93709205 was for £225.60 but you took £225.62 from my back account. 6 mins of the phone on Monday and still not resolved

@Gemmabaggies This is phenomenal Gemma, you must be bursting with pride. Congratulations to H on getting there in the first place and a fantastic performance 🎭 💙

You could just about spot him. So proud of my boy. What an opportunity! His dad would be awestruck. #RoyalVarietyPerformance #makingmemories

Thank you @sainsburys for my #StrictlyComeDancing inspired Christmas doormat, I absolutely love it 🎄❤️🎄❤️🎄❤️