Simply log it on FCMB New Mobile app in these easy and quick steps:
1. Login to FCMB New Mobile.
2. Click on the account you want to view.
3. Click the transaction you have challenges with.
4. Select “Initiate dispute” and follow the prompts.
Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet?
Whatever it is, you don't have to visit the bank to lodge the complaint.
@fcmb_help good morning everyone I'm Nwoye Clement Chimezie 4953815019.. someone transfer money to me yesterday morning up to this morning I have never gotten the alert what's happening to FCMB. Please you people should do something about this oo