Fidelity Investments

@PitBoss_AP Thanks for the tag. We appreciate you sharing your feedback with us, and we've passed it along to the appropriate teams for further review. If you have any questions or other suggestions, feel free to send us a DM, and we'll follow up with you there.

@Fidelity might be one of the most frustrating sites I have to deal with. Nothing is intuitional, have to search & search & answers not easy to find. It's so bulky. TD's website was so much easier to use. IE, want site to shut down after 60Min, cant find it

@MoorTamara We understand how this can be a frustrating experience. In the event that clients cannot complete a change of address online, our associates can assist with these requests over the phone. Associates are available 24 hours a day, 7 days a week: fidelity.com/customer-servi…

@Fidelity called in internationally due to debit card issue. Spent many mins on phone correcting your error. Was transferred to another department but cut off in transfer. Problem not solved. No functioning card. Horrible customer service.

We haven't received widespread reports of issues with Netbenefits.com, and we are sorry to hear about your experience. To troubleshoot, we recommend accessing NetBenefits directly through your browser or trying to log in via the NetBenefits mobile app. If this issue persists, please contact our Workplace Investing team for further troubleshooting steps. Representatives are available Monday - Friday from 8:30 a.m. - 12 midnight ET. Please say "401(k)" when prompted by the automated system to be connected to the right group. Fidelity Contact Information: fidelity.com/customer-servi…

@Fidelity this is actually fucking unacceptable during the WEEKEND when NONE OF YOUR SUPPORT IS AVAILABLE and your system requires bullshit MFA.

@buddyponderosa We'll be sure to pass along your feedback on adding a recurring feature to a rolling Options strategy on Fidelity Trader+. If you'd like to see any other features added as you continue to use Fidelity Trader+, please don't hesitate to let us know. Thanks again for reaching out.

@Fidelity Well unfortunately it’s still not as good as Schwabs strategy roller, there’s is all automated. Thanks for your time.

@Fidelity are you guys ever going to implement Strategy roll feature into ATP?

@buddyponderosa It is fully implemented and available now! You can follow the link we shared to download Fidelity Trader+ and try it out.

@Fidelity This is great , is it fully implemented? Available now? If not when, thanks.

Thanks for following up and clarifying. Since you mentioned Active Trader Pro (ATP), please keep in mind that ATP is being phased out and replaced with Fidelity Trader+. You can still use ATP Classic, but future improvements and feature updates will focus on enhancing Fidelity Trader+. We'll provide a link below that takes you to more information about Fidelity Trader+. Fidelity Trader+: fidelity.com/trading/tradin… With that said, both ATP and Fidelity Trader+ allow you to roll Options contracts. On Fidelity Trader+, navigate to "Tools" and choose "Multi-leg options" under "Trade." Next to "Strategy," click the dropdown box and select "Roll" from the choices. The fields at the bottom have the choice to adjust the Order (Net Credit, Net Debit, etc.), along with previewing the order. On ATP Classic, you can roll a single-leg options contract by selecting "Roll" from the strategy dropdown on the trade ticket. If you would like to roll multiple legs, you can do so by clicking "Custom" from the strategy dropdown on the trade ticket. Please don't hesitate to follow up with us if you find any specific features or criteria that you'd like to see added to Fidelity Trader+ when rolling an Option. Community feedback is important to us, and we're committed to making Fidelity Trader+ an invaluable tool for our clients. Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Before trading options, please read the Characteristics and Risks of Standardized Options (theocc.com/Company-Inform…). Supporting documentation for any claims, if applicable, will be furnished upon request.

@Fidelity A feature like thinkorswim Strategy Roller, for when you are doing covered call options and want to roll out and up the strike price and date. But automated by criteria you set.

Thank you for following up. To ensure we are on the same page, could you provide more details about the information you are having trouble accessing? Are you looking to see tax forms, the "YTD Tax Info" page, or something else? The more information you provide, the better we can help. We'll keep an eye out for your response and look forward to assisting you further.

@Fidelity Thanks. Still can't access tax info, including cap gains

Nice time for a system otuage @Fidelity in the middle of tax season

@MupalSingh Hi there, @MupalSingh. Thank you for mentioning us in your post. We are here to help look into this for you. Please send us a DM, and we will follow up with you there. We look forward to hearing from you.

@Cristianje5 Same for me. I am super surprised what is going on here. Never had this issue before in the few I have participated. $DCBO @Fidelity can you take a look

$DCBO anyone know when my odd lot shares (99) will be taken and I will get cash for them?

@jason_hemphill Thank you for considering Fidelity for your investment needs, @jason_hemphill. Let us know if you have any questions.

Officially closing my @etrade account after 10 years and pulling all funds out Monday after an entire week of dealing with their incompetence. Wiring funds in @Fidelity first thing Monday

@HenleyTara16713 Hi, Tara. If you suspect any fraudulent activity on your credit card, please contact our customer support team immediately. We'll assist you in securing your card and investigating the issue.

@Fidelity My credit card just got hacked by a company called Total AV. This is the same company that tried to hit three of my other credit cards. Any known issues with total AV?

@pjulm We understand the frustration and would like to review further. Please send us a DM, and we can look over your situation. Thank you for being a Fidelity customer.

@Fidelity should be avoided for retirement plans they caused our tax return to be held because they did not electronically send our information to the IRS.

Hi there, and thank you for reaching out to us about the performance of your retirement plan. We'd like to hear more about your experience and review the details further. To do so, please message us privately, and we'll follow up with you there to gather additional information. We look forward to hearing from you.

@Fidelity So far sticking with the plan you guys have for my retirement has only cost me and made me nothing.

Market volatility happens. When preparing for the future, consider whether your stock and bond mix matches your tolerance for risk: go.fidelity.com/eey6q3

Thanks for the tag. Feedback helps us improve the products and services we offer, so we'll be sure to share yours with the right teams as we continue to explore additional ways to meet our customers' needs. If we can support you with any other questions or feedback, you're welcome to send us a DM!

@Fidelity please set up automatic investing for crypto and not just stocks/funds

@mrpurpull Thanks for tagging us. To assist with your transfer questions, it may be best for us to proceed in a private setting. Feel free to send us a DM, and we'll follow up with you there.

@Fidelity i need your help i uave questions about a transfer

@Rich62461792917 Hello, Rich. We want to learn more about your experience. Please send us a DM, and we will follow up with you there to gather additional details.

@Fidelity I would not trust the Fidelity sector, portfolio manager. They can’t even execute a basic stop loss order trade. Fidelity does not care about the everyday investor. The company sucks. Their service sucks. Their people suck. #Fidelity #FidelityInvestments #WallStreetJournal #FOX

A Fidelity Sector Portfolio Manager discusses recent macro themes and near- and long-term outlooks for the surging consumer discretionary sector. Learn more in this 4-minute read: go.fidelity.com/qu14mh

Hi, Collin! This is Wyle from Fidelity Crypto. Crypto and cash withdrawals are not available for Fidelity Crypto IRAs, but we appreciate your feedback on this and will ensure it reaches the right team. In order to get funds out, you can move money from the USD position in your Fidelity Crypto IRA to your linked Fidelity brokerage IRA so you can use its withdrawal features. Note that trading activity in the Fidelity Crypto IRA, as well as USD transfers between it and the linked brokerage IRA, are not reportable to the IRS. Check out the following link for more info: fidelity.com/crypto/help/ac… Let us know if you have any follow-up questions. Have a great rest of your week!

@Fidelity , it has been some time since you last updated your page. MY question is in regards to Crypto Roth IRA. If I had Bitcoin in that account, and come time to withdraw it (~20 years) can I just transfer it to another wallet or would I have to sell for cash? Please consider allowing transferring the Bitcoin to another wallet just like your regular crypto accounts.

@grampyknows Our pleasure, that's what we're here for!

@Fidelity Thank you. I found them! I was going under the wrong settings upper right. Ty

@Fidelity is changing from active trader pro to fidelity trader plus later this year. Old guys don't like change. Watchlist doesn't have vwap as an option. Not as day trader friendly but maybe others think differently. IDK what trading platform do you like? $spy $qqq $nvda