Franklin Templeton

@snaeron Dear Sir, We regret the inconvenience caused. Please message us the PAN/folio no via DM and we'll have someone assist you in this regard. PAN/folio no is confidential information and hence the request for DM. Thanks.

@FTIIndia 3rd class nonfintransaction@franklintempleton.com customer care, total harrasment, objection are raised in installments for redemption. Harrassing 72 yrs old Senior citizens.

@frustrtd_Indian Hi, apologies for the delayed response. The Turnaround Time (TAT) for redemption of mutual funds depends on the type of scheme. Liquid and Overnight Funds: T+1 day Debt Funds: T+1 day Equity Funds: T+2 days International (Fund of Funds): T+5 days   Hope this helps!

@FTIIndia Can you guys respond? You do not respond here, you do not reply on email. Where should one contact?

@FTIIndia After redeeming a mutual fund, how long does it take for the amount to reflect in the bank account?

@nikesh_SK Dear Nikesh, Apologies for the inconvenience caused. Please message us your PAN/folio no via DM and we'll have someone assist you in this regard. PAN/folio no is confidential information and hence the request for DM. Thanks.

Franklin MF team has updated my bank a/c no wrongly and send me cheque because NEFT must have returned. They don't have mind that should contact me before printing the cheque. Now I am not able to update the correct bank account @FTIIndia

@dixitshashank Hi Shashank, Thanks for bringing this to our notice. We have followed you, kindly DM us the details.

@FTIIndia There is a WhatsApp group in the name of FT. I am added there. I suspect wrong play there. Please DM me so that I can the share details. Btw, I am also your investor

@Geet_1007 Hi Geeta, Apologies for the delay in response. Please message us your PAN/folio no via DM and we'll have someone assist you in this regard. PAN/folio no is confidential information and hence the request for DM. Thanks.

Dividend on investment is not credited to account of investor in January 2024 instead it's moved to unclaimed scheme by @FTIIndia. Need clarification on this ASAP.

@itsmekrishnaTej @FTI_Global @FTI_US @FTI_emerging @FTI_DA @GoI_MeitY @HMOIndia @dir_ed Hi Krishna, We are looking into the matter and will get back to you at the earliest. Thank you.

@pritam1245 Hi Pritam, Apologies for the inconvenience caused. Request you to DM your PAN/Folio number and we will assist you at the earliest. PAN/folio no is confidential information and hence the request for DM. Thanks.

@FTIIndia My MF transmission request is pending from one month. Your team is not responding to my email and calls. This experience is really frustrating. Is this how treat all your customers? Can you please look into my issue with top priority. @FTI_Global @FTI_emerging

@yashwantbandwal Hi, We apologies for the inconvenience caused. Please message us your PAN/folio no via DM and we'll sure assist you in this regard. PAN/folio no is confidential information and hence the request for DM. Thanks.

I made full redemption in Franklin India Flexi Cap regular through ICICIDirect.I had total 35.5250 units spread over two folios and I received payment only for 16.6340 units.Both Icici and FTI are not responding. I lost 18.8910 units(30k) @FTIIndia @ICICIDirectcare @SEBI_India

@NNM8691 Hi, apologies for the inconvenience. Request you to share the PAN/Folio Number via DM. We will have our backend checked for any call made regarding the same and will simultaneously update our records. PAN/folio no is confidential information and hence the request for DM.

@FTIIndia I received a call from your executive regarding my mother's folio. He was enquiring why she was not investing in FT. I informed him that she had expired 6 years back and her folio was non existent. Was this really FT or a scam call? Shocking !

@IamAJ2024 Hi Akhil, Apologies for the inconvenience. In that case, could you please share the acknowledgement number which you would have received when you sent us an email? Thanks.

@FTIIndia Is there an alternative that works?

@FTIIndia Terrible customer service by Franklin Templeton India. Unable to get even an acknowledgement even after tonnes of follow up. How can clients trust such an organization? Let me know if there is anyway I can get a resolution. Tried all your email IDs and the dedicated RM

@IamAJ2024 Hi Akhil, Apologies for the experience you have had. Please DM us your concern along with PAN/folio no and we'll look into it. PAN/folio no is confidential information and hence the request for DM. Thanks.

@mohammadimdad Hi, we have followed you. Could you try DMing us now ?

@FTIIndia I am unable to DM you

@FTIIndia @FTI_Global

@skunwarsingh Hi Sunil, Basis your request submitted on 6 Jan 2024, we have processed the change of bank request and communicated the same through an email sent to your registered email ID (message id : 84319460). We thank you for your co-operation & understanding in this regard.

@FTIIndia : It's been 7 days. Can we have response for email or not ?

@skunwarsingh Hi Sunil, Apologies for the inconvenience caused. Please allow us some time to get back to you on the same. Thanks.

@vats26 Hi Varun, Apologies for the inconvenience caused. Kindly DM us your PAN/folio no. to help address your issue. PAN/folio no. is confidential information and hence the request for DM. Thanks.

@FTIIndia requested for redemption on 24-12-24 still waiting for money to come in account. 11th day. ?????

@AnkurJagetiya1 Hi Ankur, Apologies for the issue faced by you. Please allow us some time to get back to you with a solution for the same. Thanks

@FTIIndia Any help in setting up an online account? my folio is not linked to my PAN but my e-KYC is complete. Need help in linking the Folio to my PAN, which is taking forever with your services.

@graceruth67 Hi Grace, Apologies for the inconvenience caused. Kindly allow us some time to look into this issue and get back at the earliest. Thanks

@FTIIndia Reference no: 79198035. I have paused my sip, but money is deducted, what is the reason?

@AniMonRo Hi Anindam, Your transaction access has been enabled for folio xxxx6155. We request you to transact online and verify the same. Thank you for your co-operation and understanding in this regard.

@FTIIndia Pls address tickets 78724784, 78654029, 78528471 earliest & what is the meaning of this mail. Please restore transaction access in Folio No.19796155 or else my fund value of Rs 35,74,415 is safer in the bank.

This is not going good @FTIIndia. On one hand you want perpetual SIP and on the other you have this. FT reference number 78654029. @invest_mutual @NagpalManoj @PrashantmET @juzertambawalla