FTX Helpdesk

Press Release

@cisiskrayst glad to hear it!

@FTX_Helpdesk İ sort it out thank you:)

@FTX_Helpdesk i wanna withdraw apt but i get this message ''Cannot make this transaction. Your account value would be lower than that of recent ACH or Card deposits.'' why can i do that

@khanntzin @brettharrison we're taking a look. Thanks for reaching out!

@FTX_Helpdesk @brettharrison I already finished Check DM sir

@khanntzin @brettharrison Please send us a DM so we can take a deeper look at this. Thanks!

@brettharrison @FTX_Helpdesk I deposit TRX To My FTX pro account but it don't arrive to my Ftx pro account Transaction Details 7ad6f8f31268aa0336b56a2e1180a6b0163b7be18dd06d966bccf6cd6ec27cd6 From Trust Wallet To FTX Pro TRX Address

@MysticMac155 @FTX_NFTs Hey, we shot you a response. Thanks for reaching out!

Hi @FTX_Helpdesk @FTX_NFTs it's been 3 days and I haven't received any response from your team. Ticked Id is 362009.

@crypto618 @FTX_Official Can you send us a DM so that we can take a deeper look at the issue? Thanks!

It happens to me several times a day lately on @FTX_Official Is it only me or is it really becoming impossible to use this exchange lately ? @FTX_Helpdesk

@ComponentFactor @FTX_Official Hey there, Looks like our team got back to you with a resolution on this ticket. Please let us know if you have any further questions. Thanks for reaching out!

@edgarpavlovsky @ftx_us_derivs Hey there, can you send us a DM please? Happy to take a look at the issue.

when i find bugs in @ftx_us_derivs who do i talk to

@ShanchieTrading @FTX_Official @Brett_FTX @SBF_FTX Hey there, Can you send us a DM so we can take a deeper look at this with you?

@Mr_ChaoG @SBF_FTX @FTX_Chinese @FTX_Official @Constance_FTX @ftx_app Thank you for reaching out! Can you send us a DM so we can collect some more information on this issue?

@tghrkps @FTX_Official @ftx_app Taking a look!

@Kadir53004146 taking a look! Thanks for reaching out.

@FTX_Helpdesk please check dm and solved my problem

@ArchitBorda @FTX_Official Hey there, We'll have a team member take a look at your issue shortly. Thanks for reaching out!

@FTX_Official @FTX_Helpdesk Please check your dm and help me out with my problem

🚨 Announcement 🚨 FTX app (formerly Blockfolio) and FTX/FTXUS pro/web accounts can now be merged! If you have both an FTX app account and a pro/web account, you can combine them into a single login across mobile and web using this guide: help.blockfolio.com/hc/en-us/artic…

@Andrew84892310 Hey! We hear your feedback and will share with the team. Thanks for voicing this.

@FTX_Helpdesk I can navigate the app just fine but for the life of me I can't figure out where to find the average price I own crypto at. Like for example Shib. I can see how many I own and what price it's at currently but I can't find the average price I bought at on the app .

@B38B37 @FTX_Official @circlepay Hey there, can you send us a DM so we can take a look at this please?

@FTX_Official @circlepay Hi @FTX_Helpdesk i deposited 200€ on my account during the promotion periode and still did not received any EUROC. Has the distribution not been started yet? Thanks!

FTX now supports EUR stablecoin basket! To celebrate, we are giving away 150,000 $EUROC! To enter: - Net deposit 100 EUR fiat or $EUROC between promotion period - July 29, 2022 2PM (UTC) - August 12, 2022 2PM (UTC) @circlepay Win now: help.ftx.com/hc/en-us/artic…

@JesseJsran Can you send us your most recent ticket number so we can get this sorted for you? Thanks!

@cosmic_mandalas @SBF_FTX Feel free to send us a DM so we can help you get this sorted!

@SBF_FTX been facing a ton of lags and credit card deposit issues with mobile app of FTX International

Just to be explicit because apparently a lot of people are saying this: No, we are not planning to acquire Huobi.

@I_am_dammywhyte @FTX_Official_F @FTX_Official can you send us a DM so we can take a closer look please?

@FTX_Helpdesk @FTX_Official_F @FTX_Official I'm been placed on read only mode for quite a while now, all activities are on hold, and my tickets are not been treated..WHY??

なりすまし @FTX_official_F @FTX_JP @FTX_Official @FTX_Helpdesk