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When we say “Love Is In the Details” we mean it. That’s why we’re crafting many of our recipes with no artificial preservatives or colors. Learn more! purina.com/fancy-feast/no…
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FancyFeast
13.4K posts
FancyFeast
@FancyFeast
Fancy Feast delights cats with thoughtfully crafted gourmet foods - amazing from the first ingredient to the last bite. House Rules: https://t.co/1yU0hsAPYD
United States Katılım Şubat 2011
425 Takip Edilen15.2K Takipçiler
@LisaD138845 We’re sorry to hear that our entrée didn’t get your cats' whiskers twitching. Please send us a DM, so we can learn more and make this up to you.
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My cats dont like shredded chicken. It actually seems like rubber. They just lick the gravy off it. Sorry @FancyFeast .
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@NancyJo1961 We're sorry to hear that your cat isn't enjoying our Seafood pate anymore, Nancy. We'd like to learn more and see how we can help, so please DM us when you can. We look forward to hearing from you.
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You know @fancyfeast, if even the feral cat I feed won’t go near the food I’m paying $1 per can for, and my indoor kitty who loved it last year won’t go near it, something is wrong with the food. Whatever you’ve done to change up the seafood pate, the cats don’t like it.
You have one job. Fix it.
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@livieeexoo We know this is disappointing, but we're here to help. We'd love to help recommend something that your cat will love. Just send us a DM, and we'll assist right away. Look forward to hearing from you!
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@FancyFeast devastated you discontinued the pate chicken creamy delight case. That was my girls favorite. Bring it back!
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@demobritt We're very sorry to hear your cat wasn't feeling well. Their health and well-being are our top priority, and we're committed to learning more and addressing any concerns you may have. Send us a DM to share more details. Thank you.
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@FancyFeast the last few months your food has made my cat vomit. I don’t know what you’re putting in it or what but I will no longer buy your product.
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@voicelessdreams We're sorry for the inconvenience. We removed the artificial colors from Medleys Florentine recipes. While the Florentine's color may look different, it is the correct recipe in the can. Feel free to send us a DM if you have further questions.
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@Chewy @FancyFeast why has every Florentine can I have opened in the last 3 months had Primavera inside of it? When are you going to fix this issue and are you issuing refunds? This is ridiculous
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@Nythaedra We're sorry for any disappointment. While we recently updated some of our recipes to remove artificial colors, our in-house experts have ensured that the great taste and texture remain the same. We'd like to learn more about your experience. Please send us a DM.
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@FancyFeast You did something to your food and my cats that have been eating it for years wont eat it now -- my DOGS that used to STEAL their food and eat ANYTHING wont touch it. It's been like this for months, millions of others are saying the same thing. You need to disclose changes.
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When we say “Love Is In the Details” we mean it. That’s why we’re crafting many of our recipes with no artificial preservatives or colors. Learn more! purina.com/fancy-feast/no…
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@LaureMissick We understand and appreciate your time to share your concerns with us. We're cat owners and cat lovers too, and work to ensure the quality and safety of all our products. Know that we are here for you 24/7, and you can DM us at anytime should you wish to discuss this further.
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I appreciate the response but there is honestly not much to add. We’ve been loyal Fancy Feast customers for well over 15 years. It is the only wet food our cats get (we’re down to 2) and over the past two weeks or so, we have noticed that both our cats have been vomiting more than average, which leads us to think the issue is with the food, not the cats. It would be a different story if only one was affected, but both their stomachs seem upset. We are seeing similar reports from Fancy Feast customers on X so we are going to take a break from it, no offense, and see how they do.
Not trying to throw shade at your brand. Not looking for money, coupons or refunds. Only trying to raise awareness for other cat owners and invite you to check-in with your product team to see if anything has changed that could be causing this.
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Cat vomiting is on the rise at our house too. Beyond the occasional hairball. We feed them @FancyFeast as well.
Might take a break from it to see if symptoms improve.
Sharing for visibility.
Ask a Manager@AskAManager
We had 4 cats all throwing up for 24-48 hours 2 weeks ago after eating Fancy Feast wet food and apparently others are experiencing the same so signal boosting this
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@NewportBeachNBT @NellENel @AskAManager We're very sorry to hear that your cat wasn't well. We're pleased to know she is recovering now. We can't imagine how distressing and worrying this situation must have been for you. We'd appreciate it if you could share more details about your experience. Please send us a DM.
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I had the same issue with @FancyFeast in Dec/Jan! Was awful for both me & my cat & caused her to have seizures & drop weight. Spent hours & $$ at emergency vet. Cat ended up on steroids & phenobarbital in a skinny hazed stupor for a month till she normalized, was a nightmare & considered euthanasia. Thankfully she recovered. 🐈
Miss J@NewportBeachNBT
Same issue but in December & January. Feeding my senior cat Fancy Feast Gravy Lovers which she’d been eating for years & all of a sudden she was throwing up everything every day & refusing to eat. She threw up so much it also threw her hyperthyroid meds way off & she started having seizures. I wonder if this was the cause? Has to be! Cost me $$$$ in emergency vet bills not to mention the stress on the cat and me and mess of it all! She lost 3 pounds & ended up on steroids & phenobarbital! I went on a hunt for food she would eat & keep down. Wasted so much time & $$ trying different brands. Ended up back on Fancy Feast gravy lovers pate which she devours with no issues now. Fingers crossed! 🤞🏻
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We had 4 cats all throwing up for 24-48 hours 2 weeks ago after eating Fancy Feast wet food and apparently others are experiencing the same so signal boosting this
🐈 Ranae 🐈⬛@TheNerdyCatLady
I've talked to several people and my ex who also feeds several cats, everyone is saying Fancy Feast is off and the cats won't eat it ... I'm talking about regular Fancy Feast pate & cuts in gravy. My cats have also been having vomiting/diarrhea, so I'm putting 2 + 2 together.
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@Earther57 @Moytoy @TheNerdyCatLady We’re sorry to hear of this unsatisfying experience. This certainly isn’t something we’d expect. We’d like to gather some information to better understand your experience. Please send us a private message when you get a chance.
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My cats have wolfed down @FancyFeast for generations and suddenly won’t touch it. I, too, have gone to Sheba but each cat eats 2 servings/meal.
Portions are crazy..they need to sell Sheba by the bucket.
Oodles has recently been sneaking licks from the butter dish. Bugaboo lives on kitty treats. Toona brings me left-over snake..
It speak volumes when my cats would rather eat snake than Fancy Feast..
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These cats do not want to eat Fancy Feast anymore & I'm 100% sure the quality has gone down. Besides Sheba anybody have any suggestions for wet foods for picky cats/kittens? Bo has diarrhea again & I'm pretty sure it's cuz he's holding out for treats & stuff then eating too much.
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@Moytoy @TheNerdyCatLady Sorry to hear that the cats you feed are no longer enjoying their Fancy Feast as they have in the past. We can understand how concerning this must be, and we'd like to learn more. Send us a DM when you have a chance.
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I feed community colony cats and have 5 cats personally. They are not eating @FancyFeast like they used to. Clearly quality and recipes have changed for this many cats to not eat their food. They ate eating more dry food than wet food. Sheba isn't an option, serving size too small for so many cats. Sheba is budgetary no go. Guessing we slowly go to more dry, since thats the cats preference.
What are other cat owners and colony feeders doing?🐈🐈⬛🐈
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@carrrotcake We're so sorry to see this, and we appreciate you bringing it to our attention. Bugs have no place in your cat's food, and we take this seriously. Please DM us so that we can assist. We look forwrd to hearing from you.
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@xHotshots We’re so sorry for both the trouble you had reaching us and the issue with your case. This isn't typical. As pet owners and lovers, we prioritize safety and quality in the foods we make. Please send us a DM so we can assist you further. Thank you.
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@Acab4cutie666 We're sorry to hear your kitten hasn't been feeling well. We hope he is feeling better. We recommend a gradual transition to new foods over 7-10 days to avoid digestive upset. DM us to share more about your experience. Thank you.
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@FancyFeast He threw up after he ate it so it is concerning hes also only 7 months old and this is your kitten food
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@grewe_jami We understand your hesitation. We welcome you to review the photo labeled with "New look - Same Delight" in the photo-wheel found here: spr.ly/6011hMhtc. Otherwise, here's our webpage about the removal of artificial colors: spr.ly/6012hMhtY. We hope this helps!
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@FancyFeast I’m going to need to see a picture. This can looks exactly like primavera. Florentine was a white gravy looking food.
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@FancyFeast this is the 3rd time I’ve bought your florentine collection 12 count box and IT IS NOT FLORENTINE but primavera. What the heck is going on??? I’m so tired of the guessing game. Get me the florentine!
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@netnubyort Thanks for asking. Please send us a DM when you have a moment so that we can better understand your concern and assist further.
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@FancyFeast If that is true, then why is the Turkey Florentine with Spinach in a white sauce?
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@FancyFeast For the last several months, the flavor of the Fancy Feast medley, white meat chicken Florentine with spinach, has been the chicken fare. Is this going to be fixed? I assume you all know that cats are finicky & we are wasting our money on your mistake. Please fix it!
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@MaddieRabbitt Thanks for reaching out. We're sorry to see this. Your experience is certainly not typical. Our products are carefully produced and packaged to ensure they reach consumers in excellent condition. We'd like to learn more. Please send us a DM when you have a moment.
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@FancyFeast went to feed my cat last night and this is what I opened. Expiration isn’t for a year & some…. Wondering if this batch of wet food is why my cat was sick a few days ago? I can only assume the whole batch is bad.
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