Purina

@HldThemAcctble Thanks for being a part of our rewards program. We're sorry to learn of this disappointing experience. We'd like the opportunity to learn more and assist. Please send us a private message when you get a chance. We'll look forward to your response.

@Purina My reward was supposed to arrive Jan 26. You said it was reshipped Feb 6. It’s now March 19 and I still have nothing. No tracking number. Multiple emails exchanged. Only generic responses. Can someone actually resolve this?

@HoopCrowKrueger Thanks for reaching out. We're sorry that your cat's favorite Beyond recipe. Please send us a DM, and we'd be happy to find a new favorite meal for your cat.

@Purina @Lee_Devious My cat has been eating Beyond Chicken and Egg grain free food since he’s been a kitten… what should I replace it with?

@Purina have you discontinued the purina beyond dry cat food?

@proudgrandpa00 We are sorry to share that Beneful Infused have been discontinued. Please understand this was a very difficult, yet, necessary decision. We apologize for any disappointment this has caused. Feel free to send us a DM if you'd like a product recommendation.

@Purina : Please don’t end Beneful infused. My chihuahuas love it and we love and their vet loves the results.

@BelmarCPA Thanks for your message. We value your feedback and hear your disappointment. As fellow pet owners, we know this is tough news. Thank you for letting us know you want this product to stay. We’d love to recommend an alternative for you to try. Please send us a DM.

@Purina My dog won't eat anything but Beneful Infused Pate. I can't find it anywhere now. She's been thriving on it all this time. What is the story? Please bring it back!

@smokepenith Thanks for bringing this to our attention. We're sorry to hear about this experience. This isn't typical. As pet owners and lovers, we prioritize safety and quality in the foods we make. We invite your mother to send us a DM, so we can assist further.

My mom bought a bag of purina cat food yesterday and look what she sent me

@iamhiro We’re so sorry to see that you received our product in this condition. Please send us a DM so we can gather a few more details and offer our help. We look forward to hearing from you and getting this resolved.

@Purina What is that red stuff? Is it safe to feed my cat?

@MyHenryCat We're so sorry to see this, and we appreciate you sharing it with us. This is certainly not right, and we'd like to learn more. Please DM us when you have a moment. We look forward to hearing from you!

@Purina #fancyfeast This is not Cat food. It is bigger than my cats mouth. Fix your machines!!

@noellebelly We're sorry to learn of this disappointing experience with Tidy Cats Litter. We'd like the opportunity to learn more about your experience with our product. Send us a DM when you get a chance.

Yaallll DO NOT buy @Purina tidy cats. Look at this deceptive packaging. They use larger containers and leave them essentially half empty. “But it’s the correct weight” because corporations love to deceive their consumer. I will be returning this expeditiously.

@Jessica70760054 We're so sorry to see this. We received your message on Facebook and sent you a response.

@Purina @GatewayArchPark @stlCITYsc @RedRoverOrg @Purina My daughter just found chocolate chips in her cats dry food.

We kicked off Domestic Violence Awareness Month yesterday with @GatewayArchPark at Arch Bark. Our @stlCITYsc friends, Lutz, Anthony and their pups came to help us support the #PurpleLeashProject and @RedRoverOrg with a fun day of music, games and education.

@chronicol3 We're sorry for the disappointment. We understand how frustrating it can be to find the perfect match for picky eaters, and we are happy to recommend another formula for your cat to try. Send us a DM at your convenience, so we can learn more about your cat.

My VERY picky cat just got good at reliably eating purina beyond and even asking for extra food after feeding it to her for 2 years (10 years into having her) and now the line is canceled?? Oooo if I can't get her to eat anything else you will have hell to pay @Purina

@Sheri_Swokowski Oh no, that’s definitely not okay. We’re sorry you experienced this, and really appreciate you bringing this to our attention. There should absolutely not be any bugs in your pet food. We'd like to learn more, so please reach out with a private message when you have a chance.

@Purina. Switched my 4 year-old golden retriever service dog to @PurinaONE lamb and rice last year. She absolutely loves the food. Last year i noticed a few black bugs in my new home. Today, found three black bugs when I went to get her food out of the airtight container. ???

@MyCairn_MagPie Thanks for sharing your concerns. We know how frustrating it can be when a product you rely on is no longer available. We'll be sharing your concerns with the appropriate teams as your feedback truly matters to us. Please send us a DM so that we can learn more about your cats.

@Purina My cats have been eating Purina Beyond since they were kittens and now it's being discontinued. Unfortunately I didn't realize it until now. Trying to find another bag is next to impossible which means they are going to get sick switching so quickly. 😡

@rotoace Thanks for reaching out. While we believe the date appears to read ‘Best By May 2027,’ it isn’t fully legible, and we’d like the chance to look into this further for you. When you have a moment, please send us a DM so we can help.

@Purina I need help reading a best by date on a bag of Purina cat food I purchased

@genwealth03 That looks like one strong and healthy #ProPlanDog. We’re proud to fuel his journey—thanks for sharing this with us!

@Purina My vet recommended Purina Sensitive dog food for my 155 lbs Rhodesian Ridgeback. I must say that I see a different and he's loving the food. He's Mashaba-The Gentle Giant.

@elliebunny24 While they are not discontinued, Fancy Feast Petites Pate recipes are temporarily unavailable. We're experiencing a higher demand, resulting in the suspended production of these products. We're doing all we can to get them back on the shelves. If you have any questions, DM us.

@Purina why is this discontinued?

@ElaynaBlack We’re sorry you experienced this. We truly appreciate you sharing this with us. We know it’s not an easy thing to come across, and we want to make it right. We sent you a DM to help you further, and look forward to your reply.

Hey @Purina what the actual living f*ck is this bag of dog food I got from @Petco ?!!! I’m gonna throw up this is so gross

@stlCITYsc They are Simply the Best! 🐶 💛

A golden debut for the Tina Kit ✨ #STLRising x @Purina

@Kali2Kingston We're terribly sorry to see this. We take complaints of this nature very seriously, as the health and safety of our consumers and their pets is our number one priority. We'd like to learn more about this experience, so please send us a private message when you get a chance.

@Purina @PurinaCatChow @Walmart @FancyFeast #WTF #DISGUSTING WHY ARE YALL SELLING GREEN RANCID LOOKING PET FOOD? IS THERE ANY QUALITY CONTROL IN PLACE??? I WLL NEVER BUY ANY PURINA PRODUCTS UNLESS THIS IS FIXED AND YALL GET YALL SH*T TOGETHER

@rotoace Sorry to hear about your experience with Pro Club. You can reach Pro Club at PurinaProClub@purina.com or by calling 1-877-776-2582 (M-F; 8a-4:30p CT).

@Purina help me get in contact with Purina Pro Club. They will not respond to me!! I need to know how to redeem reward points