Fiona Richards

@Ryanair trying to access my receipts from a flight but your jigsaw puzzle is broken! Please advise

@Wickes despite filling in the form you suggest for a second time, and responding to an email from someone over a week ago, we are still waiting and have an unusable toilet. Absolutely disgraceful service to still be waiting for a resolution after almost 4 weeks

@Wickes notified you of a leak 2 weeks ago with a bathroom still under warranty. Your SLA states 72 hours - each time we try to call customer services we hold for almost an hour - and still waiting to be contacted and for the issue to be resolved

@Ryanair @askryanair So your ‘family plus’ option is anything but if your agent is to be believed regarding bag pooling. I can take 1x20kg and 4x10kg check in bags totalling the same weight and space as 3x20kg check in bags - but this isn’t allowed?! Single mum traveller & 3 kids

@linzishoes a bit taken aback by your response to shoes that are falling apart after a few weeks of intermittent wear?!

@BootsUK how do I redeem a gift card for an online purchase at boots.com please?

@Coach Thanks. DM sent this morning #wheresmybag

@Fifi_belle Hi Fiona, We're sorry to learn the issue you've encountered with your order. Please send us a Direct Message with your email and phone number used to place the order so we may further assist.

@Coach getting ridiculous now. Order placed 1 July and still waiting for my birthday present. Repeated calls and constantly being fobbed off. Sort it out - order A71303433

@TheO2 why isn’t car park 1 an option for pre bookable parking on Saturday 12th Feb afternoon?

Poll position @SilverstoneUK #LapOfLights

@TheNorthFaceEU I placed an order last week 54143720 and it’s not yet shipped - I need them for weds, can I upgrade to next day delivery please?

@smiggle_ please can you send me the second half of the alphabet stickers - my daughter has a Z in her name!

Didn’t think we could love anything more than our middle aisle @HKane, you proved us wrong tonight ❤️ #ENGDEN

Just prepping for our meeting with @Lidl DE later… #ENGGER

@Hoseasons will your indoor and outdoor swimming pools open from 12 April?

@Bodenclothing Thanks, have done 👍 super service as always Boden 😊

@Fifi_belle Hey Fiona We're very sorry to hear this, please email social@boden.co.uk with your order number and we'll look in to this for you :)

@Bodenclothing ordered these gorgeous shoe boots, then placed a second order for larger size to compare. Comparing them the first pair now look faded and scuffed despite being kept in the box for a week unworn?

@IKEAUKSupport we have a large delivery due on Wednesday and just wanted to check this will still go ahead as planned? Order 1155681947

@nextofficial Have ordered a collection of Directory items to be returned from various orders over the past few months, but can’t find the printed white order form for all of them - does that matter? Will all the items in my parcel be credited to my account? TIA

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