Firstcry

@nishakagdada Dear Customer, We are extremely sorry for the inconvenience. We request you kindly share the order details with us so that we can check them and assist you better.

I placed an order with FirstCry for a study table set worth 5k, but received a completely wrong low-value product instead. Despite multiple complaints, repeated assurances of replacement/refund, the company has continuously delayed resolution.

@Abilyas17 Dear Customer, We apologize for the inconvenience this has caused you. The issue has already been highlighted to the concerned team, and our team is working on it. Please spare our team some time, Our team will do their level best to get your concern resolved.

@firstcryindia I marked the item for return more than a week ago, but no one has contacted me regarding the return process yet.kindly arrange the return and process my refund as soon as possible.

@NitinChs Dear Nitin, We apologize for the disappointment. We tried reaching you but couldn't connect. As we can check the shipment status has been updated as delivered. We hope your issue is resolved now. For any query, you can reach us at customercare@firstcry.com.

@firstcryindia @XpressBees_IN My FirstCry shipment Id 11167737904 reached the final destination hub but instead of being delivered, it has been repeatedly routed between Raipur Nagpur multiple times and delayed. Pick the phone & don't waste Diesel on unnecessarily routing this

@epicteek Dear Customer, We apologize for the disappointment. We tried reaching you but couldn't connect. As we can check the product has been picked up and soon your replacement order will be shipped from our end, once the product is shipped you will be notified for the same.

@firstcryindia The replacement order still hasn't been picked up by the courier service. It has been more than six days since the replacement request was approved. How many more days will I have to wait?

Received a defective stroller and raised a replacement request on 14th May. It’s been 5 days and it is STILL not approved @FirstCryIndia! Why is your team delaying resolution on a faulty baby product? Please approve the replacement immediately. Order ID: 42423815ETQ55750F4

@AnjaliSoni_7 Dear Customer, We apologize for the inconvenience this has caused you. The issue has already been highlighted to the concerned team, and our team is working on it. Please spare our team some time, Our team will do their level best to get your concern resolved.

@firstcryindia @IamJJ87 Nothing has been do e so far. My orders are still very very late

@firstcryindia facing lots of delay in almost all of my order. Day by day yours service are getting worst.

@SaurabhIndian24 Dear Saurabh, We apologize for the disappointment. As we can check the shipment status has been updated as delivered. We hope your issue is resolved now. For any query, you can reach us at customercare@firstcry.com. Our team will revert back to you.

Order number and contact number is 8130646070 already escalated the issue with the @firstcryindia on 23/05/2026 no action has been taken in this regard

@IamJJ87 @AnjaliSoni_7 Dear Customer, We are sorry for the inconvenience caused to you. As we can check our team has already addressed your concern on call & shared updated information with you. For any other concerns, kindly reach out to us at customercare@firstcry.com. Our team will get back to you.

@firstcryindia @AnjaliSoni_7 Shut up...Mark myn word..firstcry shouldn't exists in coming year the way you are treating your customer. Everything will fall down m ##

@SaurabhIndian24 Dear Customer, We are extremely sorry for the inconvenience. We request you kindly share the order details with us so that we can check them and assist you better.

Just do one thing unistall firstcry they provide worst service #uninstallfirstcry @firstcryindia

@goyalashish70 Hello Ashish, We request you kindly share the order details with us here so that we can check them and assist you better.

@firstcryindia Dm done pls check

@firstcryindia Every time my order it's getting cancelled and the delivery boy making cancel my order i need this product immediately

@IamJJ87 Dear Jaydeb, We are sorry for the inconvenience caused to you. As checked, your issue is highlighted with our team. We request you to kindly wait. You may track the progress under Ticket ID: 146673728 and 146359016 in the Resolution Centre within the Order History section.

@firstcryindia You should shut your mouth ...Still no resolution ..Fraud company @firstcryindia @jagograhakjago ..Can you please take action with this fraud company. Please let me know so that I can share complete details

@firstcryindia One of the third class service provider.Have order two item on 13th may and still waiting though delivery was 17th ...Have some shame in name of premium customer service and charging heavily...Idt Order id:39539503VZI966F0DD

@manojkotkar01 Dear Manoj, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number and shipment details so that we can look into it and assist you in the best possible way.

@firstcryindia, @SupamMaheshwari - The truth is your customer care also can't contact the logistics team, so they don't know how to solve this issue. It seems you don't care about customer experience

@firstcryindia - My order is delayed by more than 4 days, despite multiple concerns there is no progress and a false reason is mentioned for non-delivery.

@MukeshNewzz Dear Mukesh, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number and shipment details so that we can look into it and assist you in the best possible way.

@firstcryindia 6 मई का ऑर्डर अब तक डिलीवर नहीं हुआ, 9 मई से हर रोज आउट फ़ॉर डिलीवरी अपडेट हो रहा है। इस कंपनी का पता नहीं किस जंगली कूरियर कंपनी से MOU है। #फंसगएग्राहक

@AnuragD15345530 Dear Anurag, Please accept our sincere apology. We tried reaching to you but couldn't connect and to help you with this, as checked your issue is highlighted with our team. You may track the progress under Ticket ID: 146637036 in Resolution Centre within the Order History section

@firstcryindia @FirstCryIndia @XpressBees_IN My order AWB 11168529224 was due on 22/05/2026 but not delivered yet. No proper delivery attempt was made, and status is wrongly marked as “delivery failed.” No contact from delivery executive. Kindly deliver by tomorrow or initiate full refund.

History repeat hoga to History create hoga! #INDvsNZ #T20WC2026

@13kaler Dear Mandeep, We are sorry for the inconvenience caused to you. As discussed, we have addressed your concern on call, and shared updated information with you. For any other concerns, kindly reach out to us at customercare@firstcry.com. Our team will get back to you".

@firstcryindia Order no 19600488XFG85C0485 Diaper many poko new born size Required small size Packing unopened

@firstcryindia I have ordered a product wrongly and need replacement but unable to reach out as your ivr and support are inhuman and lack understanding. Provide me details where I can raise my issue

@HarishShar25337 Dear Harish, We are sorry for the inconvenience caused to you. We tried reaching to you but couldn't connect and to help you with this, as checked your issue is highlighted with our team. We request you to kindly wait.

@firstcryindia i have received the only gift product except the product please help me FirstCry Request ID:146598261 Qty:1 Raised Via:App/Website Order No: 30091318FUVF3D857D Email Invoice Placed on: Mon, 18th May 26, 3:22 PM Order Total: 772 95 | 2 Items Order Status: Delive

@Prakash33631105 Dear Prakash, We are sorry for the inconvenience caused to you. As discussed, your issue is highlighted with our team. We request you to kindly wait. You may track the progress under Ticket ID: 146656258 in the Resolution Centre within the Order History section.

@firstcryindia Order delayed and still not delivered. Order No: 42520937ZFZE4E939E placed on 21 May 2026 is showing shipment delayed/rescheduled. Kindly check and provide an urgent update. Ph no: 8910789189 #FirstCry

@Amitkum0478875 Dear Amit, We are sorry for the inconvenience caused to you. As checked your issue is highlighted with our team. We request you to kindly wait. You may track the progress under Ticket ID: 146110677 in the Resolution Centre within the Order History section.

@firstcryindia Dear FirstCry, thanks for redefining “express delivery.” Ordered 12 days ago, still no package, but at least I’ve learned patience, emotional resilience, and how to track a shipment that never moves. 👏40504177CSC7B856BC

@RoutraySmruti Dear Smruti, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number and shipment details so that we can look into it and assist you in the best possible way.

@firstcryindia I can't understand why firstcry is delivering most of my order in delayed manner without compromising its convenience fee and it may be noted that I'm a club member. Is it a additional benefit to club member?? Why it is charging extra amount with such service?

@epicteek Dear Prateek, We are sorry for the inconvenience caused to you. As discussed, your issue is highlighted with our team. We request you to kindly wait. You may track the progress under Ticket ID: 146552613 in the Resolution Centre within the Order History section.

@firstcryindia It’s been 4 days now and my replacement order still hasn’t been picked up. Really disappointed with the delay.@firstcryindia