First Wait - West of England

141 posts

First Wait - West of England

First Wait - West of England

@FirstWaitBSA

First Bus. Profits first, passengers last. Centre of the universe where they aren't #PuttingPassengersFirst Cancellation experts. Parody account.

Katılım Aralık 2023
19 Takip Edilen46 Takipçiler
First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@Kelly__1993 @FirstBSA Here at First Bus, we don't abide by our own Terms and Conditions because who reads them anyway? I certainly didn't pay any attention during my training because I only care about my paycheck. I'm in a nice warm office here in Leeds. -Ellice
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Kelly-Marie 💕
Kelly-Marie 💕@Kelly__1993·
@FirstBSA I saw five Bath buses, several wells buses turn up and the 522, but no 172 towards Bristol. I’m not some kind of sadist who enjoys waiting an hour in the freezing cold for a bus to show up.
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Kelly-Marie 💕
Kelly-Marie 💕@Kelly__1993·
@FirstBSA Any chance of being reimbursed after waiting over an hour for one of your flipping buses! I pointed this out to the driver and he didn’t care at all. 🙄
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
Next time you’re on the bus, why don’t you fill out our complaints form so we can log your negative experience with us? We will process your complaint and issue our famous copy and paste standard template response. firstbus.co.uk/complaints Check out the link above! (if you can)
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Adam Bryant
Adam Bryant@AdamBryant_1·
Hi @FirstBSA The 07:53 service 44 from Cadbury Heath to Bristol City Centre left the start point at Newton Rd Shops 1 minute early. Luckily there's a 43 only 3 mins later.
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Somerset Council
Somerset Council@SomersetCouncil·
Living in the #Somerton or #Langport area and need to hit the shops, attend appointments or visit friends? Digital slinky has you covered - and you can book your journey at the click of a button! Find out more 👉 orlo.uk/iMv8t
Somerset Council tweet media
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@AcknowledgeMeX @FirstBusnews Thank you for bringing this to our attention. We are doing everything we can to discourage passengers from travelling on our services so we can justify future cuts. I hope that helps! -Cloe
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@BetterBusSomer @ClairedeSully (2/2) Please rest assured at First Bus we are doing everything we can to ensure our customers have the best experience possible so look out for our Bath City branded tow truck coming to tow away your car so you can appreciate just how amazing our buses are. -Alex
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@BetterBusSomer @ClairedeSully Hi Claire, I'm sorry to hear that you're fully aware of the issues with the buses in Bridgwater yet haven't done anything to improve them! This is certainly not the experience we want our passengers to have. (1/2)
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@BetterBusSomer Oh and then don’t forget to double check the PDF timetables as those also sometimes have mistakes in them. For your utmost convenience, we will always tell you our timetables are correct, even if they’re wrong. Putting our passengers first on every journey. ^Kiki
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@BetterBusSomer Bus Travel has never been easier with our app! No need for bus stop timetables when you can simply put in where you’re going from and to and cross check the PDF timetables to check we haven’t put the wrong times like we usually do. Told you it’s simple! -Gee
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
@CusServiceHelp @BetterBusSomer We don't use any of our electric buses in Somerset so we told Somerset Council to reject this project and give more money to us instead. And as we all know, Somerset Council always do as we tell them to. I hope that helps! -Victor
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Not Good Is It
Not Good Is It@CusServiceHelp·
@BetterBusSomer "unacceptable impact on the highway network', and expected noise emissions which would impact on the surrounding 'tranquil area'." And what impact does a solar farm have on the highway network? I've also never heard a solar panel make any noise.
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First Wait - West of England
First Wait - West of England@FirstWaitBSA·
Indeed, we were going to do this but then @SomersetBusPart kicked up a conundrum and snitched on us to @SomersetCouncil so we had to send buses up that silly hill again! But we'll make sure it's out of the timetable for good come September. -Jessica
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