Florah Ono

@_KenyaPowerDM_ As below

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

@KenyaPower_Care Responded on DM

@FlorahOno Hello. We’re sorry for the inconvenience. Please share your account number, phone number, and exact location (including a landmark) via DM for follow-up. You can also report by dialing *977#. Thank you for being so patient. ^LW

@KenyaPower_Care please check the power at Tena Estate along manyanja road plot number 1925 the powers has been flicking on and off since the power went off yesterday evening. Power went off yesterday but has not come back flicking on and off.

@_KenyaPowerDM_ Please assist, the issue is still persistent from Saturday urgently check on this and resolve

Hello there 👋 Apologies for the inconveniences encoutered with us and kindly note that this is not the experience we want with our customers, please follow us back to allow us rectify this via DM, regards.

@KenyaPower_Care we have not had power in Tena estate near PCEA Tena church from yesterday 5pm. The power went out at 10am, came back at around 12pm then went again at around 3pm and has not come back until now. Some places across our plot. The myPower app but is not working.

@KenyaPower_Care assist check on the power blackout at Tena Estate along manyanja road near PCEA Tena Church. Power went out at 10 pm last night but did not come back In all the apartment blocks. Complaint raised in myPower app number 12423121.

@KenyaPower_Care Thank you, the power is back

@FlorahOno Hello. The area is off due to a fault on the mainline that serves you. The issue is being addressed for a solution. Please bear with us as we attend to the same. ^RN

@KenyaPower_Care we don't have power from 7:30, it sounded like the transformer blew up. Complaint raised in the my power app, compliant number 12352240, Please help.

@KenyaPower_Care I reported via the my power app, unfortunately I don't pick the complaint number Tena estate along manyanja road near PCEA Tena church

@FlorahOno Hi. Have you reported the issue before? If yes, please assist us with the complaint ref. &phone no. for prompt action. If not.Please confirm your account/meter no.,&a brief description of the location i.e. landmark such as school/market etc.&phone no. via DM for assistance.^MK.

@KenyaPower_Care no power in Tena estate along manyanja road from yesterday at 5, urgently check.

@WangombeJo63008 92111923246 near PCEA Tena church but along manyanja road. Some neighbouring areas have power, but some 5 plots don't have power. Urgently check on this.

@FlorahOno Hello, thanks for bringing this to our attention. Please share your account/meter no., and a brief description of the location[i.e. if there are any landmarks nearby such as schools,market,petrol station etc.]& phone no. via inbox, if you reside in the area for assistance.

@KenyaPower_Care power blackout at near PCEA Tena church at Tena estate along manyanja rod from 3pm till now. Complaint raised in my power app via 12120733. Urgently assist resolve

@KenyaPower_Care no power at Tena Estate along manyanja road, please restore

@KenyaPower_Care no power on Tena estate along manyanja road, please assist restore.

@KenyaPower_Care No power yet evrything is goong bad. Help

@FlorahOno We are unable to establish the resolution timelines at the moment. let us have this followed up. Answered by: GL

@KenyaPower_Care power blackout from 9am in the morning till now. Restore urgently. Near PCEA tena church along manyanja road.

@KenyaPower_Care How long..

@FlorahOno Apologies for the outage, let us have a team resolve on ref 9540186. Answered by: GL

@KenyaPower_Care no lights in Tena estate along manyanja road near pcea Tena church from yesterday 11pm. Help

@KenyaPower_Care power blackout at tena estate along manyanja road, near PCEA Tena church.