Loganair

⚠️ Weather Disruption: Saturday 4 April to Sunday 5 April 2026 A weather warning forecast is potentially affecting Loganair flights across the whole of Scotland, Northern Ireland and North England. 🔗to the latest travel information and airports affected: loganair.co.uk/news/weather-w…

Hello-Thanks for your message. Our Customer Relations team is currently working through a backlog of claims . They will be in touch with you via email as soon as there is an update regarding your compensation claim. We appreciate your continued patience in the meantime. Thank you. ^mw

@FlyLoganair Hi. I am still waiting for a response. Is there anything that can be done please? Thanks, it has been over a month.

@FlyLoganair hi! I hope all is well. I submitted compensation requests on 7th April and haven’t heard anything back. Please can you advise? Thanks

Good Afternoon, thank you for getting in touch. The discount applies to the net fare only and all information of the offer can be found via loganair.co.uk/tartansale/ included the terms and conditions. If you require further assistance please visit loganair.co.uk/customer-suppo… select contact us. ^Cg

@FlyLoganair so can you kindly explain to me how does the 20% off actually works ? Last week I was looking at flights from Edi to Exeter £219.91 so today I got an email promo code 20% off so I checked same flight £214.25 so even with 20% off it should be £175.93 RIP OFF!!

@silvergunner13 Good Afternoon, thank you for getting in touch. At the moment we plan to operate all flights as scheduled. If your flight is affected we will be in touch direclty with you to provide further information and assistance. ^Cg

@FlyLoganair I have a flight booked end of September, am I flying from Heathrow to Dundee or are u going to contact me re cancellation of the route??

Good Afternoon, thank you for getting in touch. All of our flights are scheduled to operate as normal and all Loganair fares are non-refundable. If you wish to change your flight or discuss options please call our booking team on 0344 800 2855 or +44 141 642 9407 if you are calling from overseas who will be able to assist. ^Cg

@FlyLoganair Disappointed you are terminating Heathrow-Dundee. Wish I’d not been loyal to Loganair for monthly visits. So back on BA to EDI & bus to Dundee. Other London Airports nonstarters. Nice if you can refund my flight next week and July so I invest my loyalty elsewhere.

Hello. Thank you for your message. Unfortunately, we are unable to assist with live baggage tracing or track missing luggage through this channel. As your journey involved multiple carriers, you will need to contact the final operating carrier directly, as they are responsible for tracing and updating the status of your bag.We apologise for any inconvenience this may cause.Thank you. ^mw

@FlyLoganair I checked in a bag in Aberdeen it never made it to my Gina destination as it never got loaded in Manchester can you dm me to help , thanks

@PeteMcN Hello. We would advise you to track the status of your flight via- loganair.co.uk/get-ready-to-f…. Please speak to our ground staff or any updates regarding your flight. Thank you . ^mw

@FlyLoganair Can you pls advise why LM598 this evening is already showing as delayed? Have we got another cancellation brewing?!

@kenco1994x Good Afternoon, thank you for getting in touch. We do allow trained assistance dogs on our flights with documentation, we unfortunately do not allow owner trained assistance dogs. ^cg

@FlyLoganair hey, so this is a dart question are owner trained assistance dogs allowed on your planes or must they be charity trained

Hello-I’m really sorry to hear about the delay and the frustration this has caused, especially given how long you’ve already been waiting.At the moment, we’re not able to advise on or progress compensation claims via social media. These are being handled by the dedicated claims team, and they are working through the backlog as quickly as possible.They will be in touch via email. Thank you. ^mw

@FlyLoganair I have tried very hard to get through to you about a cancelled flight that you cancelled with 9 hours notice on the day of my grandmothers funeral. This was on the 12/3/26 and I am still awaiting a response let alone my compensation. I have sent numerous emails.

@kirstiedal6 Good Afternoon, thank you for getting in touch. We do apologise for the delay to your flight and for the inconvenience caused. Airport staff will be assisting all passengers and providing updated information regarding the flight. ^Cg

@FlyLoganair still waiting at Glasgow Airport to board a 2.55pm flight to Stornoway today! We have been on and off a plane twice due a technical fault, then after repairing the plane that plane is being used for another flight😡 do better Logan Air!

@SJSDons Hi-We’re really sorry to hear this—this isn’t the experience we want for our passengers. Thanks for flagging it, and we’ve shared this with the relevant department to address as quickly as possible. Thanks. ^mw

@FlyLoganair think you are a superb airline, normally, but tonight’s BHX - ABZ 19:55 flight has what I can only describe as a disgusting toilet which must be blocked and the entire cabin reeks! Great! 😩

@ernie_egg Good morning, we have passed this along to the relevant team whom are now in contact with Manchester Airport. We apologise for the inconvenience caused. ^rb

@FlyLoganair you seriously need to sort your baggage handling at Manchester airport 🤷🤷over an hour and still waiting for baggage and only about 40 people on the flight. What is going on ??

@Geebz14 Hello. Thanks for getting in touch. Please visit loganair.co.uk to find out the latest fares regarding this route. Thanks. ^mw

@FlyLoganair how do I find these unicorn london city -> IoM flight fares?

@jacarandapalmer Good Afternoon, thank you for getting in touch. Can you please send us a private message with your claim reference number and we can assist. ^Cg

@FlyLoganair Hi what is the current waiting time for compensation claims? You quote 42 days but it’s now 96 days.

@DominicCJones Good Afternoon, thank you for getting in touch. The route is available to book online, this route will start on the 19th of June. ^Cg

@FlyLoganair please can you let us know when we will be able to book the Jersey-Bordeaux flights that have been announced but not yet on your website? Thank you.

Good Morning, thank you for getting in touch. We are unable to assist with claims on social media, all claims are investigated and dealt by the customer relations team who are working through a delay in claims. We do apologise for the delay in response to your claim and they will be in touch directly with you via email within your claim reference number. ^Cg

@FlyLoganair Would like a response to emails sent 02.12.25, 02.04.26 re cancelled flight compensation on 01.12.25 London Heathrow to Dundee

Good Morning, thank you for getting in touch. For any passenger under 16 not travelling with a adult on the same booking it must be booked via our booking team on 0344 800 2855. If you are looking to book using Avios please call 0149 630 2022 and they can advise further regarding using points for this. ^Cg

@FlyLoganair - Hi, I emailed your loyalty team on Friday last week and haven’t had a response. Is it possible to tell me if I have to book children as adults if wishing to use AVIOS points? As it won’t let me book using children’s ages. Thank you Ryan

@reeniemac1 Good Afternoon, thank you for getting in touch. We are showing this afternoons LM597 Stornoway to Inverness to be operating as scheduled. You can view updated flight status via loganair.co.uk/get-ready-to-f… which is updated every 10 minutes. ^Cg

Good Morning Jack, thank you for getting in touch. We have taken the decision to pause services from Edinburgh to Cardiff from 4th Jan 2026. We continually review our network and make adjustments as necessary giving us the ability to respond to demand. Any changes to this route will be updated via our timetable loganair.co.uk/book/timetable… or via our flight search. ^Cg

@FlyLoganair why have you withdrawn your EDI to Cardiff flights?

@chauhanvik Hi- thanks for reaching out. You can track the flight status via- loganair.co.uk/get-ready-to-f…. ;Thank you. ^mw

@FlyLoganair can you confirm if LM625 is delayed please? (For today)