Fiona McDonald

@FlyLoganair is nearly 5 months to wait for cancelled flight compensation really accept? I’d appreciate an answer as no replies / response to emails …

@LandRoverUK @PentlandLR your staff at Pentland Perth went above and beyond with their customer care to us. Can’t thank them enough especially Ross, Maxine & Sylvia… we will be back

@Flyloganair4170 Cohen, I have DM …

Hi! My name is Cohen from LoganAir Customer Care. Please DM me for further assistance. Cohen

@FlyLoganair Would like a response to emails sent 02.12.25, 02.04.26 re cancelled flight compensation on 01.12.25 London Heathrow to Dundee

@easyJet boarding pass 3199 29 Dec EDH to TFS says 13.15 departure yet reminder email says 14.45, can you please confirm?

@BritishGas ridiculous that pay boiler maintenance, call our 3rd Nov, again Wednesday 19 Nov, same fault and now call out again, same fault and have to go without hot water/ heating next 48 hours!

@BritishGas can I please have a number to speak to someone in person rather than an automated system ?

@leonardohotelnl Christine and Will at Edinburgh Murrayfield have gone above and beyond with their amazing customer service . Thank you 🙏

@AXS_UK sent you a DM …. Need customer support

@GarminUK just bought a vivoactive 5 watch with charging cable but no plug, please advise best to buy

@Travel_Lodge your receptionist at Liverpool Aigurth was very helpful and amazing customer service tonight , even took the liberty to call me back with information. 🙏 the customer service team can be as helpful ⭐️

@easyJet customer service on what’s app… top class help and information from Fadi yesterday afternoon when website and app froze on payment of flights. He rescued a stressed passenger… thank you 🙏

@easyjet Tenerife south… Rachel at gate C 37 your customer service was absolutely amazing … thank you 🙏 so much for your professionalism… Fx

@Specsavers your staff in Forfar were excellent with me in my hour of need yesterday, thank you 🙏 for all your help 🌟

@ABZ_Airport your special assistance staff, especially David went above and beyond yesterday helping my elderly family board a flight to LHR, 🙏

@marksandspencer Was certainly not quick!! Felt sorry for the staff as they couldn’t/didnt know how to help.

@fl07mcd This is disappointing to hear, Fiona. Our self-service tills provide a quicker and easier checkout, but it sounds like we've still got work to do! I'll let our store manager know about your experience so we can do better. Best wishes, Denise

@marksandspencer not impressed with your self scan at dundee ( new store) won’t be back . Staff very helpful but no knowledge of training! Felt sorry for them !!!

@LNER His customer services were absolutely amazing!

@LNER 14.48 in Kings X from Edinburgh

@LNER Craig team manager on Edinburgh to King X today absolutely amazing customer service 👏