FragranceNet

Need order assistance? Please DM us on Instagram, Facebook, or email us at info@fragrancenet.com. Thank you!

@myDadsDogDame Please message us on Facebook or Instagram for assistance.

@FragranceNet my package was delivered to the wrong address and onTrac said to talk to the shipper.. when I click Need Help? for my order nothing happens

@Saint41923 Hi, if assistance is needed please reach out to us via Instagram or Facebook DMs.

@FragranceNet I love this company but with that said, I will not order from you again as long as you ship with ontrac shipping. Terrible experience Everytime with them and now they lost my gift 2 days before Christmas after holding it for 14 days.

@gaxdesign Hi, we're caught up on our messages, if you have not received a response please reach out again.

@FragranceNet Same happens to me, no email answers, no facebook messages answers, my Christmas presents are announced to come by almost the new year

Need order assistance? Please DM us on Instagram, Facebook, or email us at info@fragrancenet.com. Thank you!

@B_in_Control Hi, we're caught up on our messages, if you have not received a response please DM us again.

@Luvsthegulf Please reach out to us on Instagram or Facebook messages for assistance.

@FragranceNet Please assist have been on hold forever On Trac has lost my gift I need a replacement sent asap 378646211 order number

@LilianaAtan7 Please message us on Instagram or Facebook for assistance.

@FragranceNet I placed an order Dec 19. I did not received a confirmation. I see my credit card has been charged CAN 90.66 so I am assuming the order was placed- still no confirmation email or order number. Could you pls send me order number so I can trace it? Thank you, Liliana Atanassova

@Naejohnson_ Hi, if you need assistance please message us on Instagram or Facebook.

@alar_khalifa Please reach out on Instagram or Facebook for assistance.

@FragranceNet Checking on my tracking been 3 days

@MyMyWorld101 All our messages have been answered, please reach out again if you did not receive a response.

@RLPhilosophy If you need assistance please message us on Facebook or Instagram.

@FragranceNet your delivery comlany in Canada lied about my delivery address & sent pckge back. Unacceptable

@JustMyOpinions4 Hi, please message us on Instagram or Facebook for further assistance.

What the HELL @FragranceNet ????? Just got a text that my package couldn’t be delivered because an “access code” is needed which is NOT TRUE!!! WHERE IS MY PACKAGE? What the hell carrier is “OnTrac”??? HELP ME FIND MY MISSING ORDER!!! These are GIFTS!!!

@GodBodyKev Hi, if assistance is needed please message us on Facebook or Instagram!

@FragranceNet is a horrible fragrance discounter with a horrible courier service. I wouldn’t advise anybody to deal with them at all

@mukulSathe We apologize for any inconvenience caused. Please note we cannot assist with the order in any capacity if a dispute is initiated. If further assistance is needed please contact us on Instagram or Facebook messages.

@FragranceNet im customer for years with no issues ever till today . #ontrac delivery was mess. they kept the box outside of detached garage and sample bottle is broken inside causing damage to other bottles. please use fedex like you did before. im going to dispute this

@Teighlor_Davis Hi, if you need assistance please message us on Facebook or Instagram.

@FragranceNet when will your website be back up and running Been trying to place an order for 12 hours now

@luis_tadeo24 Hi, please send us a message on Instagram or Facebook for assistance.

@FragranceNet Hello, I need assistance. I placed an order, and when I check it with order number 372907057, it still appears to be in the warehouse. It said that shipping would take 2 to 4 days.

@treeeebig Hi, please message us on Facebook or Instagram for assistance.

@dareelbig1 Please DM us on Instagram or Facebook for further assistance.

@FragranceNet I need to cancel an order

@___iood Hi, please send us a DM on Instagram or Facebook for further assistance.

@FragranceNet Help, I placed an order and was only charged. I didn't receive an email or anything confirming the order.

@mperalta We appreciate your feedback.

@FragranceNet Amazon Pay isn't working in your site

@chauhansmriti15 Hi, please send us a DM on Instagram or Facebook for further assistance.

@FragranceNet #366720881 I placed an order on September 13 but have not received any updates regarding its shipping. Order status says Not Available. I received an email that my order will be delivered in 5-8 business days. But I don’t have any information. Kindly update.