French's

@MatthewAud3544 Hello Matthew, thanks for bringing this to our attention. We're sorry for your disappointing experience and hope that you will accept our apologies. When you have a chance, please send us a private message with the UPC number and a photo of the best by date. ~Erin

@Frenchs dear French's your fried onions are in the worst packages ever. The lids literally fly off then the consumer won't buy them.

@StigTheWhite i think you forgot one... want me to hop on a flight? 🤭

My only instructions for delivery were "Tony belongs to the Vols"

@Thatguyannoysme Hello! Haha, we do love our French’s yellow! But we keep the pond natural to protect local wildlife we’ll save the bright color for our mustard, not the water. 😉 ~Tina

@Frenchs I just drove by your facility in Springfield, and I’m really wondering why you have not dyed the pond yellow in front of your facility?? The opportunity is right there!

@jaecajun Hello! We will let our team know you are missing this! ~Ash

@Frenchs I’ve had to order mustard from Canada. That’s how much I love it. But I can’t afford the $30+ for it any more.

when life gives you mustard, make a sandwich! 🥪

@malkizeee However, if there is a specific ingredient of concern, we can advise on its presence or absence within our product. Allergens will always be declared in the ingredient statement on the label, even if present in a flavor. ~Ash

@CaryKelly11 I've asked @Frenchs multiple times what natural flavors are in that bottle with no response. I can only imagine that there's nothing natural about them.

The Hamdogger rides again! Only this time it tastes more like a hotdog than a hamburger it’s stuffed with… the juiciest hotdog you’ve ever had! With the Bubbies sauerkraut and yellow mustard, it’s freaking amazing! Idea came from IG.

@malkizeee For proprietary reasons, we cannot provide details on the ingredients used in “natural flavors”. ~Ash

@malkizeee @OrwellShrugged Hello! The term “natural flavors” can vary depending on the product. We use a variety of natural flavors, all of which are derived from natural sources. ~Ash

@OrwellShrugged @CaryKelly11 @Frenchs Here's a 9 days sandwich for you. x.com/malkizeee/stat…

@B00M3R_S00N3R Hello! We're sorry to hear you experienced this. Could you send us a DM, we'd like to look into this. ~Ash

@Frenchs This is the 2nd time in two months we’ve had to throw away a full and brand new store-bought bottle of your mustard. Both times we’ve opened it and it’s had a rancid, almost “burnt” taste. Please increase your quality control. I’ve never ever had an issue before now.

@StonebridgeMom Hello, thanks for bringing this to our attention. We're sorry for your disappointing experience. Please send us a private message with the UPC number and best by date. We’d like to review this further. ~Erin

@mccormickspices your French's ketchup bottle is garbage! Looks like cheap plastic and it's impossible to squeeze the ketchup out. It's so thin, it looks like there are two layers of plastic or something, it's crispy!

@SammIAmUrai Hello! We're sorry to hear you experienced this. Could you send us a DM with the UPC and best by date of the product you experienced this issue with? We'd like to look into this. ~Ash

@Frenchs can someone explain why these fried onions taste like oil and salt and not onion? I love fried onions and this is my first time buying them so I can add them to stuff after trying them somewhere.

@gordonbwalsh Hello! We're sorry to hear you experienced this. Could you send us a DM with the UPC and best by date of the product you experienced this issue with? We'd like to look into this. ~Ash

Kraft Heinz ‘deeply’ disappointed with Trudeau’s comments about its Canadian-made ketchup ctvnews.ca/toronto/articl…

@Hammerblight Hello! We're sorry to hear you experienced this. Could you send us a DM with the UPC and best by date of the product you experienced this issue with? We'd like to look into this. ~Ash

@Frenchs I understand the whole thing about how the cap flips back and locks into place with that little bump, but no one can tell me why that whole stem unlocks and flips so far back. Is it just to keep the cap even further away?

@eisedeb Hello, sorry to hear about your experience. We would like for you to DM us so we may discuss this further. We will then be able to share this with our quality assurance team. ~Tina

@Frenchs is this normal? 😂 don’t get me wrong. You all are the only crispy fried onions I trust my green bean casserole to, but WTH?

@kloiswinning Hello, FD&C Yellow No. 5 (or Yellow 5) is approved by the FDA for use in food and may be safely used to color foods in amounts consistent with good manufacturing practice. Yellow 5, when present in a food, will be declared in the ingredient statement. ~Ash

@bennyjohnson @Frenchs Will you take the yellow dye out of mustard in Canada and the US?

America, your new HHS Secretary RFK Jr. has a message for you about our food This is the single most important video on the internet right now We must stop poisoning ourselves & our children. Soon this will be illegal. Can’t happen fast enough Thank God

@steviebreech Hello! We are aware of a typo in the word “Casserole”. It has been corrected, but it will take some time for packages on shelf to sell through. ~Ash

French’s Green Bean Casserole recipe @Frenchs

@thehicklife Yes as well as the barcode and can you send it as a DM please. ~Ash

@Frenchs This?

Just opened this @Frenchs mustard we bought yesterday, and it's only HALF full. It says "40% more" on the label. It should say 40% LESS.

@FibSixOne8 Hello! We appreciate you reaching out to us about your French’s ketchup bottle. I can certainly understand your frustration. Our quality team and packaging suppliers have investigated the situation, and it has been resolved going forward. ~Demetrius

@Frenchs, you guys messed up. This is the worst plastic bottle for ketchup if ever used. It has zero tensile strength and and zero ability to go back to its original shape after squeezing. Does anybody over there actually test these things? Huge fail! @HeinzTweets

@elleray We appreciate you reaching out to us about your French’s ketchup bottle. I can certainly understand your frustration. Please send us a direct message providing the UPC, Best by Date, and images so that we can further assist you. ~ Raquel

@ericsnyder10 Hello! We're sorry to hear you experienced this. Could you send us a DM with the UPC and best by date of the product you experienced this issue with? We'd like to look into this. ~Ash

Hey @McCormickCorp, I have thrown away 2 bottles of @Frenchs mustard because it tastes like metal. I can’t be the only one who has noticed this. Calling customer service did nothing. What are you doing to fix this? I’ve already switched to another brand. #frenchsmustardtastesbad