@LeglessFlyboy Hi David, we take your feedback and comments seriously and appreciate you bringing this to our attention. I have reached out to your Executive Support Specialist to alert them of your sentiments and notated the case on your behalf.
@LeglessFlyboy@SunPower I have been ghosted by Susie Dwyer as well. Sunpower is truly the worst company ever. Our issue has been unresolved since the start of September. We are furious.
@SunPower 5) We are getting very frustrated by the lack of response here and are trying to figure out what our options are for getting some kind of a response. However, it's starting to feel like we need to be more creative and proactive in how we deal with this going forward.
@SunPower 4) We really need a status update here please. While we appreciate your efforts on our behalf, they have not yielded any results yet and I believe it is time we kick this up the ladder. Is there a supervisor you can put us in contact with?
@SunPower 3) Our entire process of dealing with our roof leak has now been going on for over 2 and a half months which, frankly, is just unacceptable, Additionally, it has now been over a week since we have heard from you.
@SunPower 2) Hi Susie - We are reaching out to you again today because we still have not been contacted by anyone about our reinstall, and this has been going on since November 11th.
@peterfaricy How do I get meaningful customer service from @SunPower? I have been trying to get a repair taken care of for over a month. Nobody calls back or answers emails. Please tell me what to do? I am at a loss and have never been so frustrated with any company.
@SunPower@solarenergyintl Actually, @SunPower you are all about bamboozling your customers. You are the worst company I have EVER had to deal with for customer service. How do you hold your heads up at work each day?
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