GRgrumblings

Cx- Why is it so busy in here all the time? Me- (in my head) Because people are fucking stupid and don't know how to Google. Me- (to cx) Some people prefer to come in for that personalized service we offer.

@GeniusAdmin facts yo!

@GRgrumblings Technically they had more than a year. Apple dropped the program on our heads 12/28/17 💁🏻‍♂️🤣

I knew it was bound to happen!! someone loosing their shit cus they couldn't get the battery replaced at $29, needless to say that was not a good conversation. You had 1 whole year mofo... ONE WHOLE YEAR

@rexanimus today wasn't as bad as I thought was going to be, pleasantly surprised

my oh my, how many broken displays due to drops, and beer.. eerr water damaged devices will I see today? Stay tuned kids

I've been spending too much time at work when I'm having dreams about work, and even those dreams are CS's. In my dream Bethany had the nerve to bring an ipod touch and tell me that the phone feature stopped working, it all went to hell after that...

@SpecialistTears cust: "I've never had data issues with flip phones before" cus there was no data to backup you twat!

I wonder what the procedure is going to be for a third party swollen battery. no more at battery cost replacement?

every single day....

@SpecialistTears yup, they can't say they don't have choices

me b4 taking the SNR: so you don't have a backup I see... cust: it's just data IDC later... : so we replaced the phone at display cost, here you go cust: so how do I transfer the data from that one to this one? me: you don't..... remember that convo we had?

I think they should bring one-on-one back, but make it a paid scheduled appointment like data-migration. not a sub tho. Some of these ppl coming through need more than the same T@A session targeted at 1 for all

@LindaLominger they would loose their shit just as well if apple just unlocked devices/accounts from customers with just an ID, and then turned out to be a thief or hack

I'm not a fan of two-step myself, but it's only an issue if you can't remember your own shit. twitter.com/Redtowel4/stat…

@GeniusAdmin lol hide in the bathroom till clockout!!

@GRgrumblings Always. Just do RFPs for your admins. Harder to get trapped in those (unless it’s a sprint swap, then just go shit until it’s time to bounce).

is it me or it seems like the last session of your shift that you take thinking its going to be an "express" one 15-20 mins prior to clock out, goes all to hell in a basket basket real quick more often than not

@GBstories I wonder about humanity sometimes

@GRgrumblings “Here it’s my friend her phone isn’t working can you talk to her on my phone”

if you asking me how to make a phone call on your own phone at checking, you need to go back to a flip phone.....

should be filed along with "I own apple stock"

@accidentalGen19 facts, you don't care about your data? neither do I. Let's replace this clunker!!

Me 3 years ago “we will do whatever possible to make sure you have a backup!!! I will give you hours of pointless work and making my manger mad” Me now “it is what it is” 🤷🏼‍♀️

cust: I am looking for accessory x, do you have it? me: fruit stand doesn't sell it, check ebay or amazon. cust: but why do you not have it? You should sell it me: because.... we do not