Guaranty Trust

All Guaranty Trust social media accounts are verified. ✅ Always check for the verified tick before interacting. ⚠️ Never share personal or financial details. Beware of fake pages posing as Guaranty Trust Holding Company or GTBank. Stay alert! #GTCOCares

@AdeagaNoah24 Hello @AdeagaNoah24, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank I visited your brach at challenge Ibadan many times provided every Details and documents I was ask to but yet you guys Still hold on to my Money you refused to unlock my account I was told everything is done I can complete the rest on my Bank app.

@rukhayah @Sheriffie Hello @rukhayah, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@Sheriffie @gtbank Data data data 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

@gtbank , I wonder where you sent my own details to.. This is not even me 😫.

@EthosReviews @CryptoWf6458 @fccpcnigeria Hello @EthosReviews, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank_help @gtbank could you look into this issue and resolve as soon as possible. It shouldn't take 2 months to resolve this issue raised by @CryptoWf6458. You keep ignoring this issue like it means nothing - that isn't responsible banking! We're tagging @fccpcnigeria and @cenbank for the record.

@collins_og24669 Hello @collins_og24669, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank I've been trying to apply for a loan after inputting my password for approval I keep getting an error message. Please I need urgent assistant

@InboxGolden Hello @InboxGolden, Thank you for contacting us.  We have sent you a direct message regarding your complaint/request.   We are here to help.

gtbank_help @gtbank I have sent you a message but no response. I don't how or why funds will be on hold or pending. The funds has thier urgent needs. Please release our transfer money funds. This funds is needed for urgent needs. I thought GTB was a safe bank but !!!

@CryptoWf6458 Hello @CryptoWf6458, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank @gtbank_help Okay

@gtbank @gtbank_help @cenbank @officialEFCC I need urgent help with a refund that’s been pending for almost 2 months. On 2026-04-12, GTBank deducted ₦ from my account for an unsuccessful X Premium subscription. The payment failed, but my money was taken.

@olasunkomi101 Hello @olasunkomi101, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

I think @gtbank is having issues

@iamnifesimi @Torigee33 Hello @iamnifesimi, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@Torigee33 @gtbank Omo bank no dey near me

@gtbank why can’t I access my account through ussd and you guys keep removing my airtime??? E gor ni😡

@LordShiroIV Hello @LordShiroIV, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank, is there a reason my account has not be credited?

@SoftIboBoi Hello @SoftIboBoi, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@GTbank What kind of network issue are you guys having that you stalled a of 400+ since early hours of today? If this transaction goes south, you will pay for damages have it in mind…..what the heck!!!

@afroboy300 @enzo0047 Hello @afroboy300, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@enzo0047 @gtbank @gtbank_help This is fraud, don't share your details. They will defraud u

@gtbank @gtbank_help what's the meaning of this??

@CryptoWf6458 Hell022, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank @gtbank_help @cenbank @cenbank @officialEFCC please look into this. I just want my refund of ₦ for failed transaction #GTBank #Refund #CustomerService #NigeriaBanking #efcc

@Sheriffie Hello @Sheriffie Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank,

@Official_wiliz Hello @Official_wiliz, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank hello, money was sent to my account since morning, I'm yet to receive the money

@IfeanyiNwune Hello @IfeanyiNwune, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank is a bit of a useless one. Imagine my account officer saying they don’t give loans cos they don’t trust creative businesses. Same “creative businesses” I’ve been using to give them millions for years. Make I carry my funds go where respect Dey!

@dukeosinor Hello @dukeosinor, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank I am really pissed right now with you. I am closing my account as soon as i get to Abuja. You are very incompetent. How does help me check and send my account balance be the same as freeze my account. I have been calling your miserable customer center for 3hrs no avail.

@thethirdcaliph Hello @thethirdcaliph, Thank you for contacting us.  Kindly send us a direct message with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

Right now @gtbank have the most incompetent set of people as staff, Area 11 garki branch to be precise, since yesterday I've applied for letter of non-indebtedness up to know they are telling me they are waiting for approval, the person is not on seat to approve it. What nonsense

@Mthinking2 @gtb Hello @Mthinking2, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank @gtb If only you provide good services and care about your customers; you won't be stalling your customers' transactions to keep their funds at your bank to boost your balance sheet. Get your act together and stop holding on to transfer instructions. Yall FOS. #BoycottGTB

@nafsgirlyqt Hello @nafsgirlyqt Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@iamnifesimi @gtbank 😭😭😭😭😭

@olaiya_oluwo Hello @olaiya_oluwo, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank you are a big disappointment, if you don’t want to do digital services let us know. How can avg time on your app for one transaction be 3Hrs. Your services are getting worse every month. Big shame. Your CTO and everyone in your IT dept do not deserve their pay.