Gentrack Ltd

Great conversations at the @FutureofUtils Energy Transition Summit on AI and customer expectations. A highlight was hearing Charlie Davies, CEO of @SoEnergyUK, with Gentrack’s Paolo Colella, & attending the Women in Energy Brunch. #EnergyTransitionSummit26 #FoU26 #WomenEnergize

Water is entering a new phase of accountability. Customers, regulators and communities expect more. Our Highway of Innovation – Water catalogue highlights global trends shaping the sector. Read more: lnkd.in/e7tWb9yS #Utilities #WaterInnovation #UtilityTransformation

At the @FutureofUtils Energy Transition Summit, Charlie Davies, CEO of @SoEnergyUK , and Paolo Colella, Gentrack CRO EMEA, explore this in the keynote: “The customer of the future: chapter 1, acquisition: an AI disruption story.” Join us: 18 March, 12:25 | Blue Stage

“Free implementation” sounds attractive in enterprise software. But the real costs often appear later, vendor lock-in and hidden fees. For utilities, the real question is long-term total cost of ownership. lnkd.in/eGn5uHq7 #Utilities #TotalCostOfOwnership

Can AI coach you, or does coaching still need a human in the room? In this podcast, Gentrack’s Chief People Officer, Jennifer Mounce explores where AI can support coaching and where the human element remains essential. lnkd.in/etANdvRD #AIAdoption #DigitalTransformation

As we marked International @womensday Day 2026 this week, we highlighted voices from women across our business and reinforced our commitment to gender pay transparency. #GiveToGain reminds us that progress in gender equality is shared work. #IWD2026 #OneTeam

As International @womensday 2026 approaches, it’s a moment to reflect on diversity shaping the future of energy. Catherine Cywinska, Head of Marketing EMEA, recaps key themes from our roundtable at @IDC European Utilities Xchange. lnkd.in/esHBy627 #IWD2026 #Utilities

Gentrack’s Australian team marked International @womensday 2026 with an event supporting women across our organisation. We welcomed Kate Austin, CEO of @pinchapoo_aus, for a talk and launched our first Women Employee Resource Group (WERG) in Australia. #IWD2026 #OneTeam

International @womensday 2026 is a moment to reflect on progress. At Gentrack, we recognise the gender pay gap, publish it, and are taking action to improve representation. Read our Gender Pay Statements: lnkd.in/ebBtxfBy #IWD2026 #InternationalWomensDay #OneTeam

International Women’s Day Week: evolution over disruption. Nic Kennedy, Managing Director, New Zealand, outlines why utilities choose partners with proven capability and resilience. Steady progress is strategic. lnkd.in/eBwFmJ59 #IWD2026 #Utilities #DigitalTransformation

For International @womensday week, we’re sharing perspectives from women across our business. Suzanne Robinson reflects on the technical leadership gap and why supporting women strengthens capability. Read more: lnkd.in/eNsFQPg3 #InternationalWomensDay #WomenInTech

Today we kick off International @womensday 2026 week at Gentrack. This year’s theme, Give to Gain, is reflected in a collage of 168 colleagues from across our global business, a reminder that advancing gender equality is something we build together. #IWD #GiveToGain #OneTeam

Genesis is seeing strong results after modernising billing and CRM with Gentrack g2 and Salesforce. 56% of customer queries are now resolved via AI, with service levels at 91%. #Utilities #DigitalTransformation #BillingTransformation #Genesis #Salesforce

Our Suzanna Michell and Mark Humphreys attended @salesforce Agentforce World Tour Sydney, focused on AI-powered agents and the shift from experimentation to operational deployment. #Utilities #SalesforcePartners #Agentforce #DigitalTransformation

2–3 March, the Gentrack team will be in Valencia for @IDC European Utilities Xchange 2026. We’re hosting a roundtable on which new energy offerings are actually scaling in Europe. If you’re attending, join us.

As customer expectations evolve, utilities need to respond faster and at scale. With g2, AI enables always-on service requests, handling data access, tariff recommendations and next actions in real time. Learn more: lnkd.in/gjSJnjzE #Utilities #ArtificialIntelligence

Utility B2C innovation goes beyond tariffs. From pricing to bundled services, customer engagement is evolving worldwide. Explore global examples in our Highway of Innovation Catalogue: lnkd.in/eDgshiV2 #Utilities #EnergyInnovation #EnergyTransition

Digital transformation is key to net zero. Utilities are shifting from legacy platform models to off-the-shelf solutions that reduce risk and speed up value. Read more: lnkd.in/eK4Vj76S #Utilities #DigitalTransformation #EnergyTransition

Power systems are complex, but the fundamentals still matter. This week Leo Firman, Product Marketing Manager - Energy, led a session on the electricity industry, strengthening how we build solutions for real-world energy markets. #Utilities #ElectricityMarkets #EnergyTransition

Malaysia plans 30 new data centres, each needing up to 100MW, 24/7. On Astro AWANI, Gentrack’s Jason Ong explains how AI is reshaping electricity demand. Watch here: astroawani.com/video/video-te… youtube.com/watch #Utilities #EnergyTransition #ASEANUtdFC