Gerard Vong

@AmazonHelp Thanks for your quick response. There's no explanation of eligibility beyond "We reserve the right, in our sole discretion, to determine your eligibility." at that link, but I guess that's the end of the conversation.

@GerardVong We apologize for any frustration. please let us know if there's anything else we can assist you with. (2/2) -Ava

I had the exact same issue and Amazon Customer Service said they couldn't help with this. Ugh.

@AmazonHelp I know it is easy to lose track of tweets, but AmazonHelp originally responded to my tweet in the tweet thread with the offer. Here's the other customer having the same issue in the tweet thread: twitter.com/chadwickhjones…

@GerardVong Thanks for that information. Can you please provide a link to the offer you're seeing? We'd like to look into it for you. -Christy

@AmazonHelp Just like the other user, I tried to use the 2-month free Amazon Luna offer during the offer period but only got offered 7 days. I then contacted Amazon support via chat. The first agent couldn't help me and then the second agent couldn't help me.

@GerardVong Hi, sorry to hear about your experience! Without posting any personal account information, can you let us know more about the issues you are facing? -Cormac.

@GeorgiaDDS Are road tests being done at the Conyers location this afternoon?

@HyattConcierge Hi! I'm IHG Platinum Elite & SPG Corporate Preferred. Worried about Marriott changes. What's Hyatt loyalty offering? Thanks!

@redboxinstant The Hobbit crashed an hour in and now is stuck in endless loop of the first ten seconds! #notreadyforprimetime #fail

@strobist If they do spicy, mini-chain @xianfoods for handmade noodles from Xian province. Ippudo / Totto for queues and crazy good ramen.

Santas invade your awesome Hell's Kitchen store, @SullivanBakery ! Happy Holidays & Happy New Year!

@strobist Great @digitalrev video! You should have embraced @kaimanwong's crazy headspace and posted some photos including Buzz!