GetYourGuide

@cp_ma24524562 Hi Chris, we're sorry to hear about your experience with us. Please send us a DM with all the details, and we will look into it right away. Thanks!

@GetYourGuide #getyourguide are a rip off do not book with them they cancel and then argue about the refund Jean then argues with the customer

@JR03494959 Hi there, thank you for reaching out. Please send us a DM with details of your request, and we will look into it.

@GetYourGuide Scammers

If you missed GetYourGuide CEO Johannes Reck's talk at the Phocuswright Conference, the full keynote just dropped: buff.ly/3R8iD4A 🍿 #TravelTech #ExperienceEconomy

@JR03494959 Hi, we'd like to understand what happened and help you sort it out. Please send us all the details at social.support@getyourguide.com from the email you used to register or to book the activity. Make sure to also include a reference to this review, and we’ll get back to you as...

@GetYourGuide Scammers

Blue Monday is a lie. Yes, we said it. 🫳🎤 There's no scientific evidence behind the claim that 15th January is the "most depressing day of the year". To us, this means there's no restriction in finding life's little joys all year round - yes, even in January.

@JR03494959 @JohannesReck @tao_tao Hi, we'd like to understand what happened and help you sort it out. Please send us all the details at social.support@getyourguide.com from the email you used to register or to book the activity. Make sure to also include a reference to this review, and we’ll get back to you as...

@GetYourGuide @JohannesReck @tao_tao Scammers

2023 was a milestone year for GetYourGuide. We extend a heartfelt THANK YOU to our customers, partners, and the phenomenal GetYourGuide team. You are the heartbeat of our journey. Here's to making more memories in 2024 🫶🏼 @JohannesReck @tao_tao youtube.com/watch?v=Uk8tm4…

@JR03494959 Hi, we'd like to understand what happened and help you sort it out. Please send us all the details at social.support@getyourguide.com from the email you used to register or to book the activity. Make sure to also include a reference to this review, and we’ll get back to you as...

@GetYourGuide Scammers

@JR03494959 Hola, lamentamos que te sientas así. Nos gustaría entender qué sucedió y ayudarte con tu caso. Envíanos todos los detalles a social.support@getyourguide.com, mencionando esta reseña y nos pondremos en contacto contigo en breve. ¡Gracias!

@GetYourGuide Estafadores

@JeannetteXXXNFT Hi there, thank you for reaching out, and we are sorry to hear that. Please DM us all the details, and we will look into it!

@GetYourGuide booked activity for today. Didnt receive tickets. Bank doesnt show right booking number. Telephone number unavailable. What to do now??????!?

@JR03494959 @JohannesReck @JR03494959

@JohannesReck @GetYourGuide Mucha publicidad, pero me vendieron tickets para ir a Machu Pichu en 10 días a un precio de reventa y me mandaron un mail hace dos días que esos tickets no existen. Es necesario contratar abogados?

Today, I'm excited to introduce GetYourGuide Unlocked Spring 2024: getyourguide.supply/spring2024 Here's the TLDR on our biggest product release ever 🔐

@pamscul22 @couponfollow Hi there! Thanks for reaching out! Please send us a DM so we can chat further about finding the best deals and active promo codes.

@GetYourGuide do you have any coupon codes? Thx! couponfollow.com/site/getyourgu… via @couponfollow

@judyg512 Hi there, thank you for reachinig out. Please DM us with details and we will look into it

@GetYourGuide I am trying to book this tour. NOWHERE does it say what my options are for times. It acutally says 6AM but is that the only time?getyourguide.com/baddeck-l14790…

@emac77 Hi, we’re sorry to hear about your experience. Please send us all the details and a reference to this review at social.support@getyourguide.com, from the email you used to register or to book the activity. We’ll get back to you as quickly as possible. Thanks!

@GetYourGuide I've sent a message about an issue I have with a river trip in Parga. I had initially received an email update to my query from customer service but nothing since.

@FalconFan7tl Hi, we're sorry to hear that you're not happy with our prices. Please send us all the details at social.support@getyourguide.com from the email you used to register or to book the activity. Make sure to also include a reference to this review and we’ll get back to you as soon ...

@GetYourGuide How the literal fuck is this not false advertising? $80 to $682 Baby ticketmaster over here

@KEGruner Hi, we’re sorry to hear about your experience. Please send us all the details and a reference to this review at social.support@getyourguide.com, from the email you used to register or to book the activity. We’ll get back to you as quickly as possible. Thanks!

@GetYourGuide Don’t not book a colosseum tour in Rome with Get your Guide. The rumors are true, their vendors have to try to get tickets just like everyone else 30 days in advance even though you booked it months ago and then cancel you.

@halimahbeauty Hi! Thanks for getting in touch with us about this. Since you've already emailed us through our website, your request is in our system. Our team is actively reviewing your case right now, and we'll get back to you via email with an update as soon as possible. We appreciate you...

@GetYourGuide can you reply to Your emails or Instagram dms. I want a refund for the boat trip i cancelled 1 second after I booked by mistake. This is surely doable. I WhatsApp messaged the guy and I emailed via your website. Boat trip for 9th July morning made 8th July night

@geertlee Hi there, thank you for reaching out. Please send us a DM with all the details and we will look into it.

Be aware of @GetYourGuide 's best price match. Although clearly written in their general conditions, they'll use a lot of lazy and incorrect excuses not to pay.

@PedroLFC_ Hi Mark, Thank you for contacting us. I apologize for not replying sooner. We're currently receiving a high volume of emails, which slows down our response time.We understand your frustration regarding the price difference. Please accept our apologies for the disappointment t...

@GetYourGuide why are you ripping people off with a Florence ticket that costs 30 euros through the official Duomo website and you’re charging £90? You absolute rip off merchant rat little scumbags.

@tmatuszewski Hi there, thank you for reaching out, and we are sorry to hear that. Please DM us with all the details and we will look into it.

You judge a company by how it handles the hard cases. @GetYourGuide's answer was silence. Booked a Córdoba Mezquita tour. No-show. The cancellation email arrived 85 min AFTER the start, blaming "social unrest" that didn't exist. Raised it 23 June. No reply since. 🧵

@JR03494959 @JohannesReck Hola, gracias por ponerte en contacto. Lamentamos mucho que hayas tenido esta experiencia. Por favor, envíanos un mensaje directo con todos los detalles de tu reserva, lo revisaremos y te responderemos cuanto antes.

@JR03494959 @JohannesReck Hi there, thank you for reaching out and we are sorry to hear that. Please send us a DM with all the details and we will look into it.

@Candytmy Hi Candy, thank you for reaching out, and we are sorry to hear that. Please DM us all the details, and we will look into it.

@GetYourGuide Extremely disappointed. The local provider gave confusing meeting directions for our Vatican tour on July 3 failed to help in time, and then used the "expired tolerance" excuse to deny entry and refund. Customer support just shirked responsibility. Terrible service!