Gilt.com

@FrankDanconia6 @GiltMAN Hi @FrankDanconia6, so sorry to hear you’re unhappy with our availability. We do our best to provide our members with luxury items at discounted prices resulting in sizes selling out fast.

@Gilt is fantastic if you are a man looking for a nice pair and are either a dwarf or a giant and not in between. Who’s buying the size M 4.5 or M 13.5? Why does this company exist? @GiltMAN

@Java162 Hello, we are so sorry to hear about this issue and understand the frustration this has caused. Could you send a DM with your order information and we will be happy to assist you?

@Gilt your company is a scam. I ordered the Cartier LaPanthere EDP twice and keep receiving the David Beckham classic EDT instead. The only recourse is a refund and not being provided with the item I ordered. Your logistics & CS teams are politely ineffective.

@MelRoss22 Hi, we're so sorry for any frustration! We're happy to help. Could you send us a private DM with your order information so we can take a look into this for you?

@SwanMom312 We are so sorry to hear about this issue and understand the frustration this has caused. Could you please send a DM with your order information, and we will be happy to look into this for you?

@Gilt Ordered from you as I have in the past but had a terrible experience. Some product showed up filthy & honestly disgusting. Went to app & saw I need to watch a video from seel (?) about how to file a claim. Are you kidding? Nice candle. Threw it out.

@blksupersaiyan Hi Greg, we are so sorry to hear about this issue and understand the frustration this has caused. Could you send a DM with your order information, and we will be happy to assist you?

@Gilt sells knock off items. When you call to report a problem that you would only discover after wearing the item, they hit you with a bulljive excuse about there return policy! No one should buy products from @Gilt

@editsby_lo We’d be happy to help out with this, @editsby_lo! Please send us a DM with your order details.

@Lifeinlic Hi Francis, we're so sorry for any frustration! We're happy to help. Could you send us a private DM with your order information so we can take a look into this for you?

@Gilt I received a package from guilt that was so sloppily packed… tried to call them or live agent but impossible. So disappointed in service and the poor poor packing

@cattle_o Hi, we're happy to help! Could you send us a private DM with some more details so we can take a look into this for you?

@no_cilantro_pls Hi @no_cilantro_pls ! We assure you that this product, like all of ours, is 100% authentic!

@Jarrodw15531274 @FedEx Thanks for reaching out, @Jarrodw15531274 . Let’s chat more about this. We just sent you a DM.

@Gilt so as long as @FedEx takes a picture of the package and doesn’t ring a doorbell or knock you see that as delivered even though the person that paid for it didn’t get the package because it was stolen but you take that as delivered GOTCHA!! #CorprateCoruption #CustomerRobbed

@Jarrodw15531274 Hi, we're so sorry for any frustration. We're happy to help. Could you send us a private DM with your order information so we can take a look into this for you?

@FedEx @Gilt talk about screwing over customers FedEx for their driver dropping off packages snapping pic not ringing doorbell.Gilt telling me that they can’t do anything because the package was delivered. #FedExHatesCustomers #GiltDoesCareTheyGotPaid

@OmsenStuart Hi, we're sorry for any frustration but we're happy to help! We just reached out to you via DM.

@OmsenStuart We’d be happy to help out with this, @OmsenStuart! Please send us a DM with your order details and we would be happy to look into this for you. You can also reach Gilt Customer Service at 1-800-789-2233 from 9 AM to 9 PM CST 7 days a week.

@OmsenStuart Thanks for reaching out, @OmsenStuart. Let’s chat more about this. Please DM us your order number and email address; we would be happy to look into this for you.

@ktownbsbfreak Thanks for reaching out, @ktownbsbfreak. Let’s chat more about this. Please send us a DM with your order details and we would be happy to look into this for you.

@Gilt why do I have to wait 2 days for somebody to get back to me about me not getting what I paid for? Just send me the correct order how is that hard?

@DeclanFallon2 We’d be happy to help out with this, @DeclanFallon2! Please send us a DM with your email address, and we'll be happy to unsubscribe you.

@Gilt gilt city, I went on your website in error, I didn't give you my email or permission to use it. In a nutshell, shell and i will say this as best as I can...Fu@# off! I've deleted u. I've marked u as junk and phishing already! You're annoying me now!

@ohmurphyslaw We’d be happy to help out with this, @ohmurphyslaw! We just sent you a DM.

@Gilt do not buy from this site - I have been a loyal customer and upon needing customer service for the FIRST time due to a missing package, I have found them to not only refuse to reply to emails and chat but also deny any solution once I reached out on here.

@ohmurphyslaw We’d be happy to help out with this, @ohmurphyslaw! We just sent you a DM.

@Gilt I will be making a tik tok with all details included. So disappointed. I am even one of their “gold” members that paid extra for free shipping per year and yet they could not care less

@ohmurphyslaw Hi, @ohmurphyslaw! We’re more than happy to help you with this. Please DM us with your information; we would be glad to look into this for you.

@Gilt I have not heard back from your customer service after several emails and using chat tool. I am very concerned my issue will not be resolved. Please help.

@Neeti2023 Hi, we apologize for any inconvenience! We just sent you a DM and would love to help with this.

@Gilt my order that was to be delivered 10 days ago is still missing, no update on website & your customer care is sending me details of someone else's order. Been following since last week. How can I get the accurate information? #gilt #CustomerServiceFail