Zwift

One bike, ready for everyone. #ZwiftRide The always-ready smart bike is an all-in-one indoor cycling setup that makes fitness seriously fun. Learn more about Zwift Ride with KICKR CORE → us.zwift.com/collections/al…

@smnbss Looks like Support has provided some troubleshooting tips. If you're still having trouble after testing those out, just reply to the email and the team will ensure to get ya sorted 😄

The last update to @GoZwift has completely messed up my setup…. Zwift Ride does not shift reliably anymore. Sometimes it does not shift at all, at times it shifts by itself… what the fuck….

@gten_a Oh no! If you haven't already, please get in touch with our Support team via zwift.com/contact-us. They can help look into your order and get this sorted!

@blehblah99 Our Support team should be able to dig into your account and see what the problem may be. You can get in touch via 👉 zwift.com/contact-us

@GoZwift what is going on with the platform/connection. I have my Zwift hub and my Zwift bike, everything connected correctly, however when pedaling my avatar is going nowhere! I am attempting to change gears and there is no change, my watts are all over the place. No good!

@imrogb Sorry to hear about the trouble with your delivery. Our Support team is currently working through a high volume of cases at this time, but they have received your email and will be in touch shortly

@doakfsu Please ensure the connection is to Zwift, and not directly to your device (or any other app). If the light is completely off, it could be a power issue. If unplugging the power from your trainer for 1 min doesn't help, please get in touch with Support 👉 zwift.com/contact-us

@GoZwift Hello, any idea what the issue with my Kickr is? Zwift shows that everything is connected before rides. When I pedal, it doesn't display any watts, speed, or anything else. There are a red light and a blue light on the Wahoo Kickr, but the blue light isn't blinking.

@owhatjoy Have you tried resetting the filter for Events?

@GoZwift hi, do you know this is happening to events in the companion app??? Very annoying!!

@cwilliams400 Our Support team can help look into that for ya! 😄 👉 zwift.com/contact-us

@GoZwift is mac os update getting Rolled out I've been getting DNF in at the end of the Races since the 14th Nov any suggestions

@Freckles1971 Try uninstalling and reinstalling the Zwift app on your device, and see if that helps clear away the issue. If not, our Support team can help investigate further 👉 zwift.com/contact-us

@GoZwift Evening. I'm having problems getting past this screen after the 6th November update. Any idea how to fix this? Thanks.

@rohanjogle10997 Hey there! It looks like our Support team already helped you locate the missing handlebars in your order. Great! Please don't hesitate to get back in touch with Support if you have any further trouble 😄

@GoZwift Order a £1200 Zwift frame and what a pathetic service, missing handlebar stem, no way to contact them apart from email. Took the entire fun out of this. Would not recommend anyone to buy this.

@liharvester @gplama Hmmm, that's weird. If you reach out to our Support team (zwift.com/contact-us), they can look into your account and determine if there's any issue!

Swear that I got to 99 week streak last week and this week it's counting backwards so now on 98 @GoZwift @gplama

@GabeBEEE Please reach out to Zwift Support at zwift.com/contact-us

@GoZwift help - was looking to replace my exiting play controllers that aren’t working

@Keyt901120 Great question! You can find details on how to connect a speed sensor at this link- support.zwift.com/en_us/connecti… If you have more specific questions, our Support team can help at zwift.com/contact-us

@GoZwift probably a stupid question but if I have a speed and cadence sensors in my indoor bike, will those be enough to use the app??

@spasypaddy @gplama @dcrainmakerblog D'oh! Looks like an accidental send our end. Should be sorted now - sorry about the hiccup!

Thanks @GoZwift but I'm currently level 73 and haven't ridden on your platform today. So why am I receiving this email? @gplama @dcrainmakerblog

@robjshort68 Thanks for letting us know!

@GoZwift Hi, just taken delivery of my Cog & Click for my Elite trainer and looking forward to setting it up! Just one thing, the QR codes on the packaging take me to a broken link instead of the set-up pages. I thought you should know! 👍🏻

@SimonWa96176119 The upgraded Zwift Cog & Click will be available for purchase Sept 9th 🎉 You can find more details (and the option to stay notified) in the Zwift Shop at zwift.com

@GoZwift when will the #zwiftcog be back in stock?

@robjshort68 Hello! We don’t have an exact date to share at this time, but we recommend joining the online waitlist to be notified when the stock returns 👍

@GoZwift Do you know when there will be more Zwift Cog & Go available (for Elite turbo trainers) in the UK please?

@kimapedersen Our Support team can help you with that! 😄 Just reach out via zwift.com/contact-us

Hey @GoZwift - i completed the Hautacam climb but didnt get the progress to get the jersey. Is it possible to solve in some way that doenst include doing it all over again? 🥵😅

@malcolmjeffries They were temporarily down this weekend, but all sorted now!

@GoZwift sorry if I’ve missed something but where are the pace partners today???

Week 2 of ZRacing Makuri May kicks off today 💥 Get ready for the scenic Turn N Surf route, push yourself on the climbs and race all the way to the end! ZRacing Makuri May 🔗 zwift.com/uk/events/tag/…

Zwift will match donations up to £50K to support cancer charities across the UK 💪 Donate here 🔗 gofundme.com/f/tourde4-zwift

Join Chris Hoy along with special guests Gethin Jones and Adam Peaty for our social ride tomorrow!💥 📆 Saturday May 10th, 10 AM GMT ⏳ 45 mins | 📍 Neokyo All-Nighter Sign up 🔗 zwift.com/events/series/…