Grace

@KarishmaPolam @nch1915 @consumerforum_ Hi Karishma, We better get the refund as promised by the CEO of Melorra, it's been 2 months already. I've been made to run around for my money. Constant follow-up is required else it's going to be kept dragging with no resolution.

@Sarojayeramilli @Grace442255 @nch1915 @consumerforum_ @Melorra_com Thank you so much . Please make sure we receive the amount within 10 days as it’s almost been nearing 2 months we are waiting for a refund.

@consumerforum_ @nch1915 I have logged a complaint on @Melorra_com by not refunding my money and it’s almost been 1 and half month now still I haven’t got any response from customer care and I have brought it to @Sarojayeramilli but still of no use.Order ID-200025792. Pleasehelp

@Sarojayeramilli Ma'am, Order # 700000289 Date 01-07-2024 Deposit:60000 INR Order cancelled without notification. Please help me with my refund of 60k INR, I'm in extreme need, it's been 2 months waiting for my refund.

placed an order on 2024-07-01 for ADV-AUG-2024-07-700000289 after receiving confirmation from your sales team that the order could be fulfilled Ma'am why don't you look into this? It's our hard earned money i have a family to feed running pillar to post for my refund

All of which went unanswered.eventually filed a police report at the Mahadevapura station near Phoenix Mall. The police advised me to avoid dealing with Melorra, citing numerous complaints of fraudulent business practices. To date, I have still not received my refund of 60,000INR

@Sarojayeramilli I had a harrowing experience with Melorra. On July 1st, 2024, I placed an order worth 1,20,000 INR, paying 60,000 INR as a deposit. The order was either canceled or unfulfilled without any notification.

@nch1915 @KarishmaPolam @consumerforum_ @Melorra_com @Sarojayeramilli I had a harrowing experience with Melorra. On July 1st, 2024, I placed an order worth 1,20,000 INR, paying 60,000 INR as a deposit. The order was either canceled or unfulfilled without any notification. Refund pending for 2 months now. I wish I never placed an order with Melorra

@KarishmaPolam @consumerforum_ @Melorra_com @Sarojayeramilli Please register your grievance with the National Consumer Helpline. You can call the toll-free number 1800-11-4000 or short code 1915. You can also register the grievance on Whatsapp at 8800001915, visit consumerhelpline.gov.in, or download the NCH App.

@sabari2102 @Melorra_com On July 1st, 2024, I placed an order worth 1,20,000 INR, paying 60k advance still melorra cancelled my order without notice. Still waiting on my refund it's been 2 months now. Melorra is a fraud company

@Melorra_com I ordered earrings on 21 June 2024 with full payment in advance. But till date it was not delivered and no communication was made from your end in spite of my repeated query. Where is my order?

@Melorra_com I am not interested in apologies. I demand a full refund of 60,000 INR. If Melorra fails to comply, I will report this incident of fraud and customer funds being held hostage under false pretenses of refund policies and approvals to local news channels.

@Grace442255 We regret for the inconvenience caused. We will take this on priority and resolve at the earliest.

@Melorra_com Melorra phoenix market City Bengaluru I had a harrowing experience with Melorra. On July 1st, 2024, I placed an order worth 1,20,000 INR, paying 60,000 INR as a deposit. The order was either canceled or unfulfilled without any notification.

The CEO seems unconcerned about customer issues, and the company's contact information is constantly changing, making it difficult to reach anyone for assistance.

I strongly recommend shopping at reputable brands in person rather than dealing with Melorra. Remember, shopping with Melorra is a risky endeavor, as the company has a history of fraudulent behavior.

@Melorra_com including returning to your store tomorrow morning and filing a complaint with the police on-site, if this issue is not resolved promptly.

@Grace442255 We have updated the same to respective team and will be resolved soon.

@Melorra_com My order, number [ 700000289 ], was placed on 2024-07-01. To date, the order remains unfulfilled. I have encountered significant challenges in obtaining timely and accurate information regarding the status of my order.

@Melorra_com Despite these actions, I have yet to receive a refund. I require a definitive timeline for when I can expect a resolution to this issue. Please note that I am prepared to take further legal action,

@Melorra_com Complaint Filed at the police station Unless refund is initiated, the next steps follow

@Grace442255 Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. we promise to get this resolved quickly.

@Melorra_com Hi, I've registered a report at the Mahadevapura police station right next to your store here in Bengaluru. Necessary action will be taken if my refund is not processed immediately.