GroupMe Support

@DaniJoVN Hello. This isn’t the experience intended during sign‑in, and the privacy concern raised is fully acknowledged. A DM has been sent, please check inbox for the initial reply, so the conversation can continue there with more room to address the details. Out team will be waiting. x.com/messages/compo…

@GroupMeSupport this can’t be the only solution you have. So I can’t log into my account unless I give you someone else’s number and get the pin from them? That doesn’t sound secure at all.

@MzThickyDaBoss Hi. We've sent you a direct message regarding your GroupMe account access and phone number reset concern. Please check your inbox and reply there, so we can gather a few more details and look into this further.

@GroupMeSupport I need help unlocking my account or resetting my phone number

@aliraejaee Hello, Ali! Your post that you are unable to create a GroupMe caught our attention. Please check your messages, as we have sent you a DM, so we can assist you further, and to maximize the character limitation. Looking forward to your reply. x.com/messages/compo…

@GroupMeSupport Tech support case no. 7103730868

When your current avatar is like 🥴 and you want to change it to something 😁 we can help with that: msft.it/6011dn8Y9

@ChadHiett1 Hello again, Chad. We are temporarily closing this case for now due to no response. Reach out anytime if you need help. Take care. x.com/messages/compo…

@GroupMeSupport having some issues with logging in. Keep getting this error. Is this being worked on?

@Jvon_TheGeneral Hi, We noticed your post about your GroupMe login concern, and we're more than happy to help. In line with this, please send us direct message to maximize the character usage. Thank you. Reply here: x.com/messages/compo…

@GroupMe @elite_plug @jullliiaaaaa23 @GroupMeSupport Using the email that I used through my facebook login. Is there anyway to retrieve my account through my name

Anybody else get booted out their groupme?

@ChadHiett1 Hello again, Chad. We’re following up regarding your GroupMe concern. We previously invited you to DM but haven’t received a response. If you’d like further assistance, please reach out anytime. Thank you for contacting GroupMe Support. x.com/messages/compo…

@b_foran Hello, Brian. We understand you need assistance updating your recovery mobile number on your GroupMe account. We are here for you. Please send us a DM to make the most of the character limit. We will be waiting. x.com/messages/compo…

@GroupMeSupport I need help modifying my MFA phone number away from google voice.

@TraeTrip Hi, Pete. Your comment about being logged out caught our attention. Can you tell us if you were able to log back in? In case you need help, please send us a direct message, so we can maximize character usage. We'll wait. We'll wait for your answer. x.com/messages/compo…

@GroupMeSupport Why have I been logged out

@ryandavis155 Hello, Ryan. We understand you needed help accessing GroupMe Web, and we have sent you a DM. Please check your inbox for our initial reply. Let us continue our discussion there to maximize character usage. We will wait for you. x.com/messages/compo…

@GroupMeSupport The login page never loads for web.groupme.com

@ChadHiett1 Hello, Chad. We understand you are getting an error when accessing the GroupMe app, and we’re here to help. Please send us a DM, so we can assist you more effectively within the character limit. We’ll be waiting for your reply. x.com/messages/compo…

@christ68645 Hi, Christopher. We’ve sent you a direct message to help with your login issue and get you back into your GroupMe account. Please check your inbox. Thank you.

@GroupMeSupport I’m need help logging into my account

@gabby_lantz Hi, Gabrielle. Your comment about logging back in and seeing only old messages caught our attention. Let's discuss this in direct message to maximize character usage. x.com/messages/compo…

@GroupMeSupport any issue w/ppl being logged out and can’t log back in or having very old info? When I went to log back in, all is from 2015 to 2017, but nothing recent. This has happened to another friend, but others can confirm me still in the recent groups. I did update my app

@easybplus Hello, Paddu. We're committed to working with you to address your concern, and we want to know if you still need further assistance. You can expect to receive a message with a link where you can provide feedback. If you still need assistance, feel free to message again.

@GroupMe That's not what I asked. I’m sad

@GroupMe what happened to the media search? I’m sad I can’t easily post gifs any longer

@easybplus Hello, We're committed to working with you to address your concern, and we want to know if you still need further assistance with this. Please check our direct message to continue our discussion. Thank you.

@easybplus Hi! We’ve sent a direct message regarding the missing media search/GIF option in GroupMe. Please check your inbox, so we can assist you further. Thank you.

@thomasshaffer Hi, Thomas. We noticed your post about how to get rid the notification prompt about enabling the notification for the app, and we're more than happy to help. In line with this, please send us a direct message to maximize the character usage. Thank you. Reply here: x.com/messages/compo…

Hey @GroupMe - why can’t I get rid of this? You forcing notifications on users now?

@ElgazarZey83826 Hello! Allow us to assist with your situation in creating a GroupMe account. To make the most of our character limit, we have sent you a DM with more details. If you have a moment, please check your inbox. Thanks! x.com/messages/compo…

Hello, I’m unable to create a GroupMe account because I never receive the verification PIN. I’ve tried multiple numbers and networks, and other apps send codes normally. Could you please check if my number is blocked or rate-limited? Thank you. @GroupMeSupport

@Ninjab74 Hello, Nina. We understand you needed help with your PIN not coming through. We’re here to help. Please send us a DM, so we can assist you directly within the character limit. We’ll be standing by. x.com/messages/compo…

@GroupMeSupport I need help with setting up my account as it won't send me a PIN - I've been on hold for over an hour on chat and then it kicked me out. Help

@pjbrown_III Hello again, Pete! We hope you’re doing great upon receiving this follow-up message. We're just checking if you still need help with GroupMe, as we haven’t heard back from you. Feel free to DM us if in any case you still need assistance. Have a great day! x.com/messages/compo…

The recent changes made by @GroupMe on the web make it nearly unusable Keep having to refresh just to get new messages, not seeing them in real time like I am on other devices No more multi-chat???? So much slower & clunkier @GroupMeSupport

@pjbrown_III Hello, Pete! Your post regarding the issue you are experiencing with GroupMe caught our attention. If you need help with this, please send us a DM, so we can assist you further, and to maximize the character limitation. Looking forward to your message. -RS x.com/messages/compo…