Gymshark Help

@serinahayre sorry to hear this! If you head to support.gymshark.com/and drop us a message there, our support team will be able to help you. You can reach out through the chatbox at the bottom right of the page

@Gymshark_Help can someone please come back to me on my return?? Not sure why a refund is taking nearly 2 months.

@dustonlandlady you can reach out to our support team at support.gymshark.com by clicking on the chatbox

@Gymshark_Help going round in circles with your so called “support” no actual why to contact you!!

@OraleJuan sorry to hear this. If you head to support.gymshark.com and drop us a message there, our support team will be able to help you!

@Gymshark_Help I need help! 🥲

@shenikadestiny as we're moving towards the new season, we only have restocks lined up for select ranges. if you sign up for restock notifications for the items you're after though, we can always let you know if your size is made available again 🩶

@Gymshark_Help when are elevate leggings coming back in, I’ve been waiting since Black Friday for them to come back in stock so I can use my voucher- convinced it will expire before they come back in stock 😩😩🥲🥲🥹

@saturnmagick we're sorry to hear about this. If you contact our support team, they can look into this further for you. You can reach out to them over at support.gymshark.com!

@Gymshark_Help Hi. I need an update please on a return. HRPZ5LJC. Meant to be an exchange which you have acknowledged but have heard nothing more.

@Sheehan94 we're sorry to hear this! if you head to support.gymshark.com and drop us a message there, our support team will be able to help you. You can reach out through the chatbox at the bottom right of the page.

@Gymshark_Help reply to DM please still waiting for help

@debbiehford66 sorry to hear this. Please drop us a message to support@gymshark.com and our team will get back to you asap!

@Gymshark_Help the support email doesn’t work. Trying to find out where my order is

@Sheehan94 really sorry you haven’t received a response yet! Our team have received an influx of messages, but they’re working hard to get back to every customer ASAP. We really appreciate your patience - thanks so much!

@Gymshark_Help still waiting for my refund on a returned parcel, can’t get hold of any customer service please help

@_lessismOree so sorry to hear this. Our team are unfortunately pretty busy right now but are working hard to respond to everyone as soon as they can. Thank you for your patience. 🦈

@Gymshark_Help Hi, could someone please assist me? I’ve had no response from customer service via the website and I’m still waiting for an update on my refund. Thank you

@copperat sorry to hear this! Can you reach out to our support team so they can look into this further for you please? You can message them at support.gymshark.com by clicking on the chatbox.

@Gymshark_Help my parcel has according to evri has been lost. Now I can't contact you via email. Please sort it ASAP its a Xmas present

@ElizaBrink we're really sorry that you haven’t received a response yet! Our team are super busy but they’re working hard to get back to every customer as soon as they can. We really appreciate your patience - thanks so much!

@Gymshark_Help I’ve been waiting for an agent to respond on support for dayssssssds

@shelleyanne3 we're really sorry to hear about this and that you haven't received a response yet. Our support team are extremely busy, but they're trying to get back to everyone as quickly as possible. Thank you so much for your patience, we really appreciate it. 💙

@Gymshark @Gymshark_Help @Evri_Help This is now beyond unacceptable. My Gymshark order #UK16995540 has had no movement since 27 Nov and contains a main Christmas present for my son. Evri tracking: H04M8A0063264479. I’ve had no resolution from either of you. needs to be escalated

@adjones884 we're really sorry to hear this! our support team are super busy at the moment, but they'll do their best to get back to you as quickly as possible. we understand how frustrating this must be, but we really appreciate your patience. thank you so much.

@Gymshark_Help ordered 4 pairs of leggings and get sent a training top and pair of shorts. and can't get a reply from customer services for 72 hours?

@Jannah91Ms if you contact our support team, they can look into this further for you. You can reach out to them over at support.gymshark.com by clicking on the chatbox at the bottom right of the page

@donnabudd77 so sorry to hear this! If you head to support.gymshark.com and drop us a message there, our support team will be able to help you. You can reach out through the chatbox at the bottom right of the page.

@Gymshark_Help my order has been dispatched but delayed in the Evri hub since 28th November. Still waiting for @Gymshark to reply to messages. Not good when trying to get organised for xmas?? #sendhelp #contactme #resolutionneeded

@pierretran21 sorry to hear you haven't received your refund! Can you reach out to our support team so they can look into this further for you please? You can message them at support.gymshark.com by clicking on the chatbox.

@Gymshark_Help Express Code: HRTABE52 got delivered for return Nov 6, when am I getting refund?

@ohmymarshfield sorry to hear this! If you head to support.gymshark.com and drop us a message there, our support team will be able to help you. You can reach out through the chatbox at the bottom right of the page.

@Gymshark_Help hi i returned a parcel that hadn’t even been opened, and it’s only been partially refunded

@SamGree98218927 really sorry you haven’t received a response yet! Our team have received an influx of messages, but they’re working hard to get back to every customer ASAP. Please bear with us - thanks so much!

@Gymshark_Help are you customer services working today? Have been waiting for over a hour for someone to reply on chat

@SteveCalveley we're sorry to hear this! If you head to support.gymshark.com and drop us a message there, our support team will be able to help you. You can reach out through the chatbox at the bottom right of the page

@aysey_ld06 if you drop our support team a message, they can look into this for you. You can reach them through the chatbox on support.gymshark.com

@Gymshark_Help Hello, I am sorry to have to cancel the order. Turkey's customs border subjects products over 30 euros to customs border. I cannot receive the product because you showed the shipping fee as 9.5 dollars. DHL is waiting for your approval. The return proces #RW763774