HFS Research

𝗬𝗼𝘂 𝗱𝗼𝗻'𝘁 𝗰𝘂𝘁 𝘆𝗼𝘂𝗿 𝘄𝗮𝘆 𝘁𝗼 𝗴𝗿𝗼𝘄𝘁𝗵 The latest episode of From the Horse's Mouth saw @JulieSweet , Chair and CEO of @Accenture, in conversation with @pfersht on why too many discussions focus on AI for productivity. AI is about much more than cost cutting. Its real value lies in becoming an engine for reinvention. It lies in making the impossible possible. The full episode is available now: Apple: podcasts.apple.com/us/podcast/you… Spotify: open.spotify.com/episode/7zvypq… YouTube: open.spotify.com/episode/7zvypq… #AI #EnterpriseAI #DigitalTransformation #Leadership

𝗬𝗼𝘂 𝗰𝗮𝗻𝗻𝗼𝘁 𝗯𝗲 𝗰𝗼𝗺𝗽𝗹𝗮𝗰𝗲𝗻𝘁 𝗮𝗻𝘆𝗺𝗼𝗿𝗲 In the latest episode of From the Horse's Mouth, @JulieSweet joins @pfersht to discuss why this moment feels different to previous technology waves. Previously, entire industries could lag behind together. Today, every industry has leaders pushing ahead. Enterprises simply cannot afford to be complacent, or they will be left behind. 🎧 Full episode: You can’t cut yourself to growth: Phil Fersht with Julie Sweet Apple: podcasts.apple.com/us/podcast/you… Spotify: open.spotify.com/episode/7zvypq… YouTube: youtube.com/watch?v=FZAVKz…

𝗔𝗿𝗲 𝘄𝗲 𝗺𝗶𝘀𝘁𝗮𝗸𝗶𝗻𝗴 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗳𝗼𝗿 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻? In the latest episode of From the Horse's Mouth, @pfersht is joined by @JulieSweet , Chair and CEO of @Accenture, to discuss what it really means when AI moves into the core of the enterprise. This isn't another conversation about pilots or hype. They discussed why committing outcomes to the P&L is essential for scale, why entry-level roles must be preserved, and why can't simply be treated as a productivity lever. The real opportunity lies in using AI as a reinvention engine. 🎧 Full episode: You can’t cut yourself to growth: Phil Fersht with Julie Sweet Apple: podcasts.apple.com/us/podcast/you… Spotify: open.spotify.com/episode/7zvypq… YouTube: youtube.com/watch?v=FZAVKz… #AI #EnterpriseAI #DigitalTransformation #Leadership

𝗜𝘀 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗳𝗶𝗻𝗮𝗹𝗹𝘆 𝗰𝗼𝗺𝗶𝗻𝗴 𝘁𝗼 𝗚𝗼𝗼𝗴𝗹𝗲? In the latest episode of From the Horse’s Mouth, @pfersht is joined by @rseroter Chief Evangelist at @googlecloud . They discuss @Google's long push into the enterprise market, and why it’s timing matters. It’s a conversation that looks beyond hype, as they examine how AI is changing behaviours, from how people interact with technology to how enterprises think about risk, scale, and trust. 🎧Full episode: The new enterprise stack and Google's AI play: Phil Fersht with Richard Seroter Apple: podcasts.apple.com/us/podcast/the… Spotify: open.spotify.com/episode/6bzxJj… YouTube: youtube.com/watch?v=9Govgj…

𝗔𝗿𝗲 𝗖𝗜𝗢𝘀 𝗿𝗲𝗮𝗹𝗹𝘆 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝗿𝗲𝘁𝗵𝗶𝗻𝗸 𝗵𝗼𝘄 𝘁𝗵𝗲𝘆 𝗯𝘂𝗶𝗹𝗱 𝗜𝗧? @pfersht is joined by @GaryHoberman , Founder and CEO of @unqork, in the latest episode of From the Horse's Mouth. They discuss how many enterprises are finding that speed alone isn't the advantage they thought it was in the AI race. As enterprises push to scale AI, technical debt and fragile infrastructures are dictating who can move quickly, and who is stuck. 🎧Full episode: Fast AI and fragile enterprises: Phil Fersht with Gary Hoberman Apple: podcasts.apple.com/us/podcast/fas… Spotify: open.spotify.com/episode/1xA57c… YouTube: youtube.com/watch?v=hGcvMD…

@pfersht sat down with @GaryHoberman, Founder and CEO of @unqork , for the latest episode of From the Horse's Mouth. They unpacked what's really happening beneath the AI hype, and why the race to scale is actually deepening technical debt in many enterprises. Speed might be easy, but it's meaningless without control. Full episode drops at 9am ET tomorrow.

𝟮𝟬𝟮𝟱 𝘄𝗮𝘀 𝘁𝗵𝗲 “𝗽𝗮𝗿𝗮𝗱𝗲 𝗼𝗳 𝗽𝗿𝗲𝘁𝗲𝗻𝗱𝗲𝗿𝘀” 𝟮𝟬𝟮𝟲 𝗶𝘀 𝘄𝗵𝗲𝗻 𝘁𝗵𝗲 𝗿𝗲𝗮𝗹 𝘄𝗶𝗻𝗻𝗲𝗿𝘀 𝗲𝗺𝗲𝗿𝗴𝗲. In the latest episode of From the Horse’s Mouth, Phil Fersht is joined by Malcolm Frank, longtime technology services leader, advisor, and board member. They unpack what’s breaking in IT services, why hyperscalers are pulling the client’s ear, and how you scale AI without extraordinary talent. 🎧Full episode: AI Pretenders, platforms and scaling extraordinary talent: Phil Fersht with Malcom Frank - Apple: podcasts.apple.com/us/podcast/ai-… - Spotify: open.spotify.com/episode/2ZKpvY… - YouTube: youtube.com/watch?v=v_JkBV… @pfersht @saurabh_hfs @malcom_m_frank

"𝐅𝐚𝐬𝐭 𝐟𝐨𝐥𝐥𝐨𝐰𝐞𝐫' 𝐢𝐬 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐝𝐚𝐧𝐠𝐞𝐫𝐨𝐮𝐬 𝐩𝐡𝐚𝐬𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐀𝐈 𝐞𝐫𝐚 In the latest episode of From the Horse’s Mouth, @pfersht is joined by @tyagarajan, former CEO of Genpact and senior advisor to some of the world’s most influential companies. It’s a blunt, no-nonsense conversation on why we’re about to see AI winners and AI losers – with no in between. They cut through the marketing-hype and lay out exactly what’s holding enterprise back, and why being a fast follower is a strategy that will destine you for irrelevance. 🎧Full episode: From process debt to AI divide: Phil Fersht in conversation with Tiger Tyagarajan - Apple: podcasts.apple.com/us/podcast/fro… - Spotify: open.spotify.com/episode/6e998T… - YouTube: youtu.be/ik1Ct6N5jaA @pfersht | @saurabh_hfs | @SamDuncann #AITransformation #ServicesAsSoftware #Leadership #FutureOfServices

𝟮𝟬𝟮𝟰 𝘄𝗮𝘀 𝗔𝗜 𝗳𝗼𝗿 𝗳𝘂𝗻. 𝟮𝟬𝟮𝟱 𝘄𝗮𝘀 𝗔𝗜 𝗮𝘁 𝘄𝗼𝗿𝗸. 𝗪𝗵𝗲𝗻 𝗱𝗼 𝘄𝗲 𝗴𝗲𝘁 𝗔𝗜 𝗮𝘁 𝘀𝗰𝗮𝗹𝗲? In the Latest episode of From the Horse’s Mouth, @pfersht is joined by Ascendion CEO Karthik Krishnamurthy. They delve into what is really stalling AI adoption, why the AI Velocity Gap is growing, and why mid-sized firms are best positioned to win today. This is a candid, hype-free conversation on what it really takes to win in the AI era. 🎧 Full Episode: The birth of Services-as-Software: Phil Fersht and Karthik Krishnamurthy usher in the new era of the workplace Apple: podcasts.apple.com/us/podcast/the… Spotify: open.spotify.com/episode/4i8j46… YouTube: youtu.be/d_Q7GhFLnxk @pfersht | @saurabh_hfs | @SamDuncann

Phil's 10-Step Guide to Reinventing Your Career in the AI Era linkedin.com/pulse/phils-10…

The analyst industry is having its Blockbuster moment horsesforsources.com/analyst-indust… @danielnewmanUV

New @HFSResearch data shows: 🔹 45% say consulting is ineffective 🔹 54% say it’s too slow 🔹 52% want more AI-driven insights 🔹 42% say costs don’t match value The message from the enterprise? AI-powered, automation-first consulting isn’t the future — it’s the expectation. cc: @pfersht #DigitalTransformation #AI #EnterpriseTech #Consulting #FutureOfWork

Agentic AI without real-time data is useless… @IBM now owns the real-time @ArvindKrishna horsesforsources.com/ibm-confluent_…

Check out my latest article: Stop publishing analyst slop. The analyst industry has 18 months to prove it still matters @danielnewmanUV @rwang0 @carterlusher @saurabh_hfs @lludovic @ARInsights @crysgolightly @gerryvz -- linkedin.com/pulse/stop-pub…

Check out my latest podcast with @edels0n of @ProfGPod - The Gen Z Economic Squeeze: Why Young Americans cannot Afford the Dream (and what AI means for their Future) linkedin.com/pulse/gen-z-ec…

𝐆𝐞𝐧 𝐙 𝐭𝐡𝐢𝐧𝐤𝐬 𝐀𝐈 𝐢𝐬 𝐭𝐚𝐤𝐢𝐧𝐠 𝐭𝐡𝐞𝐢𝐫 𝐣𝐨𝐛𝐬, 𝐚𝐧𝐝 𝐄𝐝 𝐄𝐥𝐬𝐨𝐧 𝐚𝐠𝐫𝐞𝐞𝐬 @edels0n, co-host of Prof G Markets, lays out the realities for his generation, why AI is accelerating the generational wealth gap, and how automation is hitting those at the bottom of the career ladder first. 🎧Full Episode: Boomers, Bailouts, and Bubble Trouble: Phil Pods with Prof G’s Ed Elson Apple: podcasts.apple.com/us/podcast/boo… Spotify: open.spotify.com/episode/4Obr4Y… YouTube: youtu.be/8_GqiCiTvG0 @pfersht | @edels0n | @profgalloway | @saurabh_hfs | @SamDuncann

“This is the moment to rewrite the American story.” Prof G (@profgalloway) joins @pfersht to talk rage, reform & reclaiming the future. 🎧 New podcast now live: Phil Meets Prof G: Rage, Reform, and Reclaiming America Apple: podcasts.apple.com/us/podcast/phi…… Spotify: open.spotify.com/episode/1KWODh… YouTube: youtu.be/5nI_6vaZeNM #ProfG #PhilFersht #Podcast #TechReform #GenZ #HFSResearch

Phil Fersht sits down with HFS’s own Dana Daher, Executive Research Leader and trained anthropologist, to talk about how GenAI is subtly reshaping how we think, work, and show up. Check out our podcast "From The Horse's Mouth" on Youtube, Apple Music and Spotify. #AI #AItools