
Heather Moore
778 posts

Heather Moore
@HMMoore77
Transformation and strategic change consultant, constant challenger of the status quo to improve outcomes. Mum of 1 growing boy/man, views my own.






At 3:30pm 20 years ago today, on the end of Southwold Pier in Suffolk, we said, "I do!"







We would like to wish SAS Chief Executive @paulinehowie a very happy retirement! Pauline, pictured with @TomSteele19 has been with the Service for 23 years and today was her last day. Thanks for everything you have done for SAS and NHS. We wish you all the best for the future!


I've just been writing about the critical role of tacit knowledge in change & improvement. As much as 80% of the knowledge in an organisation is tacit & undocumented. Yet this tacit knowledge is most likely to lead to big breakthroughs for innovation and improvement. That's why networks, communities of learning/practice & sharing conversations are often more effective than good practice repositories/portals, metadata or search systems: #ixzz7BiPRbJ7X" target="_blank" rel="nofollow noopener">nickmilton.com/2021/11/why-yo…
… Recommended reading from @nickknoco












