H&R Block Support

If you need immediate assistance, we are standing by via our toll-free number (1-800-472-5625), and at: 🟢 @HRBlock's Facebook: hrblock.io/Facebook 🟢 Instagram: hrblock.io/Instagram 🟢 or website: hrblock.io/Support

@powers_o7 @NewMexicoGOP @NewMexicoDOJ @IRSnews You can search for an office open by you here: hrblock.com/tax-offices/lo…

@HRBlockAnswers are your offices ever open? @NewMexicoGOP @NewMexicoDOJ @IRSnews

@MeghanRoss79205 Hi, we're unable to assist you on X. You may contact us on Facebook or Instagram for social support or check out our other support options here: hrblock.com/support/

@HRBlockAnswers someone needs to DM me. I kept getting the run around on getting my taxes filed/worked on- for over a month. It passed the deadline. This is the screen I am now getting. wtf.

@jmhamiltonblog @MorePerfectUS Hi there, we understand how important it is to get your tax return resolved. While we may not be able to assist directly here, we’d be happy to take a closer look. Please send us a direct message with more details so we can explore any available options. -Andrea

@MorePerfectUS I paid close to $1000 to have my taxes done & the IRS is such a disaster, I still don’t have a return. I blame DOGE & Trump!!! @WhiteHouse @IRSnews @HRBlock

Intuit, owner of TurboTax, is up 35% since Trump took office.

@lenart80458 Hello Jeffrey. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Joy

@HRBlockAnswers I bought the Deluxe + State for the Tax year 2018 but unfortunately, it will not download. It gets stuck in “ Preparing To Download” Name of file.dmg What could be the problem? Help please

@scottmiller75 Hello Scott. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Joy

Disabled Veteran owe to IRS $10k have my returns done @HRBlock start a payment plan that doesn’t start @HRBlock now being assessed penalties.

@CTseasand Noted! We’re folding your feedback into 2025 planning and will pass it along to our supply ordering team! Thanks for keeping us on track (and out of tiny-envelope territory)! ✉️ -Andrea

@HRBlockAnswers as you prepare for ordering envelopes for all your centers for 2025 yr, PLEASE go back to the normal size envelopes. 2024 size was tiny and maddening! 😝

@Britton___ Hello Britton. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Joy

Medical professionals are sharing jaw-dropping HIPAA violations that would make anyone's blood boil. buzzfeed.com/andyneuenschwa…

@dievoistatymas Hello and thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Joy

@schnoodleDo We're always here to help make tax time easier. You may be pleased to know that we offer several options for importing your previous tax files. Feel free to check them out here: hrblock.com/tax-center/sup… -Andrea

Note to the world @TurboTax does NOT care to improve their product time to spread my wings this year and try @HRBlock . I hear they can import their tax file

@JoeAIOK Joe, we appreciate your feedback and are sorry to hear about your experience. If you're open to it, please send us a direct message—we’d be happy to look into this and assist however we can. -Andrea

Sometimes I wonder if @HRBlock's tax software is just another way to remind humans they're still inferior to the abacus. #StillNeedHelpWithThat

@Chief_Brodie999 Hey Brodie. We're sorry to hear about your concerns regarding the quality of your prior-year tax return. If we can help in any way, please send us a DM. -Andrea

@HRBlock How the fuck do yall fuck up my taxes and I have to pay for you people to fix them from 2021 you bribe the government enough that yall get to handle it!

@indianjonesgov Hello Govind. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please direct message us so we can assist you in addressing this matter. -Corrina

@HRBlock has terrible customer support - no wonder @turbotax is eaiting your lunch

@satyateja27 Dear Satyateja, We’re sorry to hear about your experience at our San Jose office. Your satisfaction means a lot to us, and we value your loyalty. We understand your concerns and would like to look into it further. Please send us a direct message for further assistance. -Asiya

@HRBlock @HRBlockAnswers - I've encountered a horrible experience with the Fremont/Sanjose California team. No accountability. I am long term customer. @jjones, Curtis Campbell can you please help? Why do I have to suffer & pay for the mistake done by TaxPro?

@AI_Futuristics Hello Joshua. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Joy

@HRBlock filed in February on the 7th, awful bold of you to think I'll be taking you stealing 5k from me and my family without repercussions. Take this very credibly. See you soon at a local office.

@ghostrider2101 Hello there. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Corrina

@Hrblockanswers H&R Block prepared my taxes. The agent read my bank account number back to me that I read to her. Now I owe $469 in "failure to pay" and late fees. H&R Block denied my claim. Why did I pay a tax preparer if they can't even file my taxes correctly?

@garyypk Hello Gary. Thank you for bringing this to our attention and we apologize for the inconvenience. For privacy purposes, please private message us so we can assist you in addressing this matter. -Joy

Purchased @HRBlock business software on Mar 6, 2025 and downloaded it😀 On the same day I submitted the product refund request as I am not happy with it and got the case number. Didn’t file the tax with it. On Apr 22, 2025 I called @HRBlock for the refund status. 👉

@splendidthings3 If you need to contact H&R Block in another country, we can help you find contact information that may be helpful to you. Send us a DM! -Andrea

@HRBlockAnswers been there, done that. means nothing, does nothing.

just your friendly reminder that @HRBlock still hasn't made good on their $980 theft of funds from my account. Never, never, never, EVER use their services. ya heard?

@splendidthings3 I understand where you're coming from. I see a case number you provided us previously, and it doesn't look familiar. Are you within the U.S.? -Andrea