H & R Johnson

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H & R Johnson

H & R Johnson

@HRJohnsonIndia

#HappilyInnovating your spaces since 1958 through lifestyle solutions across Tiles, Bathrooms & Engineered Marble & Quartz

India Katılım Kasım 2009
240 Takip Edilen4.4K Takipçiler
H & R Johnson
H & R Johnson@HRJohnsonIndia·
@sunny9sunil Dear Sunil, as requested above, we kindly ask you to provide the required details so that our team can assist you further. Regards, Team H & R Johnson
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SUNIL MIGLANI
SUNIL MIGLANI@sunny9sunil·
@HRJohnsonIndia @HRJohnsonIndia and to our shock Mr Bhaskar gave a blunt and rude reply and today your person who came for inspection agreed for the wrong quality supplied. We donot wish to upload any video but expect proper resolution.
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SUNIL MIGLANI
SUNIL MIGLANI@sunny9sunil·
We r very well knw your esteemed brand charges a premium over other brands becoz of the product quality but aftr we purchsd tiles from your Auth. dealer in Chhindwara.We are calling him from 7 days & he isnt responding our calls, out of 28 boxes 21 boxes r damaged @HRJohnsonIndia
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Sunil, we understand your frustration and sincerely regret that you had this experience. This is certainly not the kind of interaction we want our customers to have. We request you to please share your contact number, location details with pincode, and service request numbers via DM so that our team can review your case and assist you on a priority basis. Regards, Team H & R Johnson
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Sunil Automotives
Sunil Automotives@SunilAutom75876·
Highly disappointed with HR Johnson Tiles. Ordered 90 boxes – all defective, 45 fully damaged. Inspection confirmed issue & full replacement was promised, but now only 45 boxes being replaced. Poor quality & broken commitment. Not recommended. @HRJohnsonIndia #PoorService
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Sunil, We regret the inconvenience caused. We kindly request you to provide us with your contact number, email ID, and service request number via DM. Alternatively, you can reach out to us with your concern and details at tiles.customercare@prismjohnson.in. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Chanchal, We appreciate your cooperation throughout the process. We hope that you have got the resolution to your issue and it is as per your satisfaction. It means a lot to us that we could address your concern and bring it to a resolution. If you need any further support, feel free to reach out to us. Regards, Team H & R Johnson
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chanchal saha
chanchal saha@chanchal36·
@HRJohnsonIndia its about to be 48 hours still there is no technician call , is it kind of after sales service you provide? Dear Customer, Your service call has been registered vide BD240226362, Chanchal saha & 7908045166. Our technician will contact shortly.
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Priya, We appreciate your cooperation throughout the process. We hope that you have got the resolution to your issue and it is as per your satisfaction. It means a lot to us that we could address your concern and bring it to a resolution. If you need any further support, feel free to reach out to us. Regards, Team H & R Johnson
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Priya Pise
Priya Pise@priypriya24·
@HRJohnsonIndia Was told your complaint will be attended within 24 hrs. We got the complaint number but no technician called us. We did follow up but nobody is paying heed. water is continuously flowing as ur product doesnt have key to turn off flush water. Kindly call asap
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Monu, we regret the inconvenience caused and truly appreciate your patience. As we are now connected via DM, kindly share your contact number, location along with the pincode, email ID, and your service request number. This will help us review your concern and assist you as quickly as possible. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
@DandvaniAnup Dear Anup, as previously requested, kindly provide your contact number, email ID, service request number, and location details via DM so that our team can prioritize your case and assist you further. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
@chanchal36 Dear Chanchal, we have escalated your concern to our internal team. They are working on it as a priority to resolve the issue. We kindly request your cooperation in the meantime. Regards, Team H & R Johnson
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chanchal saha
chanchal saha@chanchal36·
@HRJohnsonIndia Just to let you know , I will shoot next mail to higher management as escalation.
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
@priypriya24 Hello Priya, we have escalated your concern to our internal team. They are working on priority to address it. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
@iamBunny09 Hi Shashi, as requested earlier, please share your contact details, location with pincode, email ID, and service request number via DM for further assistance. You may also reach us at tiles.customercare@prismjohnson.in. Regards, Team H & R Johnson
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Shashi
Shashi@iamBunny09·
What's the point of giving a warranty if you can't even arrange a technician? It's disappointing that a leading brand like you is doing this cheap thing. Even the local brand provides better solutions than you do. @HRJohnsonIndia
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Shashi
Shashi@iamBunny09·
It has been two days since I lodged the complaint, and it’s clear that the company doesn't prioritise its customers. Their customer care system is the worst I’ve encountered, and their complaint resolution mechanism is utterly ineffective. @HRJohnsonIndia
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Ajay, As requested earlier, we kindly request you to please share your contact number, email ID, location with pincode, and service request number via DM. This will help us review the matter in detail and assist you accordingly. Thank you for your cooperation. Regards, Team H & R Johnson
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Ajay Mogrekar
Ajay Mogrekar@AjayMogrekar·
@HRJohnsonIndia I never seen ever, one of worst Bath fitting I am experiencing currently. Whenever I log complaint, their engineer will visit and ask you need to pay ₹1200. 6 months ago I replaced a volve which is damaged now & they have been told you need to buy new one now
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Pritam, As requested earlier, we kindly request you to please share your contact number, email ID, location with pincode, and service request number via DM. This will help us review the matter in detail and assist you accordingly. Thank you for your cooperation. Regards, Team H & R Johnson
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Pritam Kumar Ojha
Pritam Kumar Ojha@pritamkrojha1·
@HRJohnsonIndia it is clearly visible that the tile color has faded within year.I purchased these tiles from Johnson and raised a complaint.I received a response that the water purity is not good,I don't know on what basis this conclusion was made. #HRjonsonIndia #tiles
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Hello Monu, We sincerely apologize for the inconvenience and appreciate your patience. Now that we’re able to connect via DM, we request you to please share your contact details, location with pincode, email ID, and service request number so we can review your concern and support you at the earliest. Regards, Team H & R Johnson
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Monu Singh
Monu Singh@am_monusingh·
.@HRJohnsonIndia one of the leading companies in the market, has a worst customer care system and poor complaint resolution mechanism. My complaints are falling on deaf ears. Neither the company is listening nor the dealer. #JohnsonTiles
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Hi Tej Prakash, we’re sorry for the inconvenience caused. Please share your contact number, location details along with pincode, email ID, and service request number via DM for further assistance. You may also write to us at tiles.customercare@prismjohnson.in with your concern. Regards, Team H & R Johnson
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Er. Tej Prakash
Er. Tej Prakash@TejPrak55778751·
@HRJohnsonIndia I bought 6x4 tiles but most of the tiles is defected and I called the dealer also but he is not responding. Kindly look into this. I was planning to buy more but if this is how you deliver. I won’t be able to buy more. @HRJohnsonIndia
Er. Tej Prakash tweet mediaEr. Tej Prakash tweet media
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Hi Pritam, we’re sorry for the inconvenience caused. Please share your contact number, location details along with pincode, email ID, and service request number via DM for further assistance. You may also write to us at tiles.customercare@prismjohnson.in with your concern. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Pritam, We regret the inconvenience caused. We kindly request you to provide us with your contact number, email ID, locations with pin code, and service request number via DM. Alternatively, you can reach out to us with your concern and details at tiles.customercare@prismjohnson.in. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
Dear Shashi, We regret the inconvenience caused. We kindly request you to provide us with your contact number, email ID, location with pincode and service request number via DM. Alternatively, you can reach out to us with your concern and details at tiles.customercare@prismjohnson.in. Regards, Team H & R Johnson
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H & R Johnson
H & R Johnson@HRJohnsonIndia·
@AjayMogrekar Dear Ajay, As discussed earlier, we request you to kindly share your contact number, email ID, location with pincode, and service request number via DM. This will help our team review your concern in detail and assist you at the earliest. Regards, Team H & R Johnson
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