Fiona Baker
522 posts


@VirginAtlantic No as they don’t answer neither do you . One of you can bother to respond to my email or live chat on your website . I’m not wasting anymore time trying to pay back 80 quid
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@Haffertee We are not able to take payment for duty free sorry. Please call the contact number that was given earlier, and they can assist you. ^Clare
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@VirginAtlantic hey I’m trying to contact but not having any luck . I bought some duty free on board Monday night . Transaction showed approved and got goods but just checked my statement and card was declined. I need to pay you please thanks
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@Haffertee Are you able to contact them on 44 (0)344 933 1074? ^Clare
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@VirginAtlantic I bought it on board not online and no one answers the phone . I’ll happily take the duty free for nothing 😂 but I’m not dishonest
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@Haffertee Hi Fiona, sorry for the issues you have had. Retail therapy can assist you with this. Their details can be found here - order.virginatlantic.com/en-GB. Regards ^Clare
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@CapitalOne bunch of fraudsters . Change your address and then when query on there chat they give you another customers details that’s breaking the law
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@Haffertee @McDonaldsUK Hey there 👋 We’d love the opportunity to look into this further. Could you drop us a DM with some more information, along with your order number? We’ll keep our eyes peeled for your message 👀
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@JustEatUK two stone cold bacon sandwiches just received from @McDonaldsUK via your service . Your ai bot seems to think a 3 quid refund is enough . No a full refund please
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@JustEatUK @McDonaldsUK absolutely diabolical customer service . Will be reporting to card fraud and applying a chargeback
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@AskCsCaree No scammers @JustEatUK need to answer and I am applying a chargeback to my card incompetent fools
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@nxwestmidlands your drivers are dangerous why is there no dm option when you ask me to dm ? Stop avoiding the question and give me your customer service email address
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@Haffertee I'm sorry to hear this Fiona. Please DM us more details what happened. I will pass this on to the relevant team.
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@nxwestmidlands I suggest you review the number 65 Perry common bus drivers footage heading towards skate road at 16.35 -40 this afternoon. Driving like a dick with a full bus and almost smashed into me because not paying attention at a red light
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@nxwestmidlands There is no option to dm
You have this turned off . What more do you need I gave you the time bus route and where . What’s your customer service email address
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