Hall

@expertGermany Ich habe vor 3 Tage von der Internetseite bestellt. Das Geld ist in meinem Konto vorgemerkt, jedoch habe ich keine Bestellbestätigung und keine Auftragsnummer erhalten. Ich habe über das Kontatformular geschrieben aber keine Antwort. Was ist los?

@FlySWISS Hi, I sent the details today at 9:26 GMT+1. Can you confirm you have received them and are working on this?

@Hall51070945 Hi, I will be happy to assist you as best I can. Are you able to send me your booking details via direct message, so that I can retrieve and review your reservation details. Regards, Bernadette

@FlySWISS Can you help me with a refund of a flight cancelled by Swiss over 1 year ago? We've sent emails, letters and called but only get told (since months ago) that the refund has been approved and will be 'expedited'.