Harriette Casey

@BootsHelp no response to this?

Disgusted that @BootsUK are refusing to refund my friend who they sent an empty Jiffy bag instead of her order. Have never seen a Boots parcel wrapped like this @BootsHelp clearly it’s a mistake. What on earth is this?!

@craftginclub It’s so good 😍 and it apparently helps reduce stress so ✅

HOW “MATCHA” DO YOU KNOW ABOUT MATCHA? 🍵 From tea to ice cream to ceremonies & more, there’s a lot to be discovered about this special ingredient! What fun facts do you know about matcha? (We know it makes some absolutely delicious Tia Maria Matcha cocktails! 🤤)

@MadeToHelp Hi @MadeToHelp I have still not received a refund for this rug, despite it being collected on the 4th Jan. Please DM me

@MadeToHelp Hi. I have messaged but have not had a response so far. Thanks

@madedotcom having a very frustrating time with your customer service team. Trying to return a rug that arrived damaged and they have just stopped replying to emails. How can I sort this please?

@MadeToHelp Thanks Tara. I have messaged

@MadeToHelp Hi Tara. Thanks for coming back to me. What information do you need from me?

@HarriCasey Hi Hariette, we are very sorry to hear this! We are happy to take a look into this for you to get this resolved! Kind regards - Tara

@MadeToHelp @madedotcom STILL no indication that this damaged rug is going to be collected by or refunded. I have booked this collection 3 times now and never received any booking confirmation or contact from the courier. Very frustrating to keep having the same convo.

@HarriCasey Hi Harriette, thanks for contacting MADE. Sorry to hear this. Please can you send us a DM with your full name, full address and postcode as well as your email address and order number so we can assist you. Kind regards, Alex

@MadeToHelp This still hasn’t been resolved. Damaged rug was supposedly going to be collected today but I didn’t receive any tracking info and nobody arrived. Now being ignored in DMs 😐

@bobbie_edsor @DelishUK Omg B you are amazing in this 😍 love the way it’s filmed too

Come and work with us at @CosmopolitanUK ✨ cisionjobs.co.uk/job/103683/cos…

Been trying to sort out a refund from @Airbnb_uk for over two months now 🙄 Some of the worst customer service I have ever experienced. Please help @Airbnb_uk!

@MarcSnetiker @wheazem

i spent quarantine writing an entire musical about the life of Alexander Hamilton and you would not believe what I have just fucking found out

@wheazem @Independent 🙏🏻

@Independent @HarriCasey rejoice

Dawn French confirms The Vicar of Dibley is returning after five years independent.co.uk/arts-entertain…

lockdown is really making me forget about my favourite hobby - looking at restaurant menu PDFs in anticipation of eating there 😔😔😔

@MartinSLewis @MoneySavingExp Just received this email from RyanAir re: flights booked to Italy in May. Any advice would be much appreciated as we are no longer able to go for various reasons and would like to push for a full refund. Thank you!

@unicornPR20 Hi Klara. Yes please. Could you email me more details at harriette.casey@hearst.co.uk

@HarriCasey Hi Harriette, I have an education expert (with 16+ years' experience as a teacher/headteacher) who is just working on free online guidance for parents on this topic. She could definitely speak to you. Hope that helps. Stay safe!

Looking to interview a child psychologist/ expert for tips on how to keep kids entertained during self isolation (when they’re not doing school work of course). Please get in touch! #journorequest

my favourite consequence of the covid-19 societal lockdown is aquarium penguins roaming around freely and when this is all over I for one welcome them as our new overlords