Heather Moore

@Tesco please tell me why I am paying an extra 20p to have 4x freddo’s in more packaging

@AskeBay is it the buyer or sellers responsibility to return a bulky item if the buyer sent a third party for collection and they are now asking for a refund

@SLCComms Can you use this form if you have finished paying your student loan?

SLC has provided customers with a new online Refund Request form, an easy and quick way for customers to request a refund. For more information and to submit a refund request, please click here gov.uk/government/pub…

@johnlewishelp thanks for ur reply. Is there anything we can do or have we just lost that £45? It seems silly that, that money has been paid to JL and we’ve not been able to use it. In a cost of living crisis people are having to save for ‘want’ purchases and we thought we had got to our target

@HeatherMooreFP Hi Heather! I'm really sorry for any frustration this had caused you. We do note on the back of all our gift cards and gift card receipts that they are valid for 2 years from the date of purchase. ^Kayla.

Absolutely gutted @johnlewishelp my husband and I have been asking for gift cards for birthdays and Christmas saving up for the crockery we want for our new home. We finally have enough. Only to be told at the checkout today that some of the gift cards have expired!!!

@valeriecafe I can order an Angelica gateau in store but can’t seem to find it on your website

@MidSuffolk It’s not on the list so shall I report it as a missed collection. I don’t think it’s just me. I think it’s neighbours too

@HeatherMooreFP Hi Heather, we do currently have some delays in Stowmarket - you can check if your road is on the list on our website: midsuffolk.gov.uk/waste-services…. Thanks, Sophie

@MidSuffolk is there an issue with bin collections in Stowmarket?

@HalifaxBank was told I could add a party to an account over the phone. When I called they said I had to make a branch appointment. Is there a way to do this without going in branch?

@SilverCross_UK Where can I get a zinc coloured tandem seat from? I can’t see it on your website any more

@HeatherMooreFP Hi Heather, the Wave Tandem Seat attaches to the tandem connectors which can be attached to the front of the Wave chassis, we hope this helps!

@SilverCross_UK what adapters do I need to put the tandem seat at the front facing forward on the wave 2020

@IKEAUKSupport It’s a bit of a journey for us so was hoping to find out ahead of time

@HeatherMooreFP Hello, I am sorry as this is an IKEA Lakeside event only, we do not have the details of which items would be on offer. Maybe pop down and have a look while enjoying the entertainment they are putting on - Vicki

@IKEAUKSupport do you have a list of the products that will be on offer?

@IKEAUK do you have a list of which products will be on offer?

@Argos_Online very disappointed you don’t allow using nectar points and Argos gift card together online!

@ceebrie What’s the answer?

@greateranglia Erm middle of the train, more toward the front than back. I was sitting on a 2 seat right by the doors

@HeatherMooreFP Thanks, roughly where were you on the train? Where do you think you left them, on the seats? - Georgia

@greateranglia I’ve just left my ray ban sunglasses on the 9:44 from Chelmsford. I got off at stratford. Is there anyway to get them back please?

@greateranglia Yes sorry, 09:42 service

@HeatherMooreFP Hi Heather, just to confirm this was the 09:42 service from Chelmsford? - Georgia