Helen Eager

@virginmedia I've been cut off twice today by your call centre - can somebody advise on how u can speak to someone to sort my current package out with yourselves

@virginmedia I've been trying to discuss my current package was on hold for about 25 mins today, then got cut off! Have now retried to find call centre now closed!!! Please can someone contact me. Thanks

@virginmedia I need to speak to someone about my current package. Was on the phone for about 25 mins this morning then cut off. Now call centre is closed. Please can someone help. Many thanks

@YourSSE Hi can you please let me know when I will receive my electricity bill. Many thanks Helen Eager

@O2 I have but still getting failed message

@HelenEager1 Please try rebooting your phone Helen 😯

Our 4G network was restored earlier this morning. Our technical teams will continue to monitor service performance closely and we're starting the full review to understand what happened. We are really sorry for the issues yesterday.

@O2 I have but still getting failed message

@O2 Mine still isn’t working properly keeps saying message failed to send

@MarkEvansO2 @O2 If I could get on to the status board that would be good but can’t. Now got to make a journey home with no phone not good on a dark winters night.

I want to reassure our customers that we are doing everything we can to fix the issue with our network and say how sorry I am to everyone affected. My teams are working really hard with Ericsson to find a swift resolution. Stay updated: status.o2.co.uk

@ClairesOnAir Good question

Anyone else find it ironic that O2 announced their data connection is down by posting on the internet about it? How their customers meant to see it? #o2down #o2

@O2 @KaetanD I have no service on my Phone at all when are the fs going to be put right

@KaetanD Hi there, our technical teams are investigating reports of issues when using data. Voice calls are working OK. we are sorry for any inconvenience. Please keep an eye on o2.uk/ServiceStatus

@O2 how comes my data isn’t working? Everything else on my phone is and on the app it states that I have 95gb left

@SamsungWashing Disappointed that I haven’t heard back from you

@SamsungWashing please help purchased eco bubble machine last year now won’t spin.