HelloFresh Canada

16.5K posts

HelloFresh Canada banner
HelloFresh Canada

HelloFresh Canada

@HelloFreshCA

Yummy recipes & fresh ingredients delivered straight to your door for dinners you'll want to tweet about! Click the link to place your order!

Canada Katılım Nisan 2016
68 Takip Edilen4.2K Takipçiler
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@gdaem1 Thanks for reaching out to us! We're sorry to hear that your received ingredients that were less than fresh. This is absolutely not our standard. Please send us a DM so we look into this for you right away and make things right! 💚
English
0
0
0
4
Krista Lewis ❤️‍🔥
@HelloFreshCA I signed up with a promo that included “free sides for life” and was told last night by a rep that it really meant free sides for the 6 week promo period, even though it is clearly not what this says. Were they incorrect, or is the promo misleading?
Krista Lewis ❤️‍🔥 tweet media
English
1
0
0
29
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@kevinjpower Thanks for bringing this to our attention. Please know that we take these matters very seriously. Please send us a DM with the location where this occurred so we can report this to our courier right away!
English
0
0
0
70
x - KP
x - KP@kevinjpower·
Great park job by @HelloFreshCA. Nothing like blocking a fire hydrant for your delivery. I guess having your hazard lights on is fine. #Idiot
x - KP tweet media
English
1
0
0
103
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@tiakelsroth I’m sorry you ran into that issue. I know that can be frustrating. The app is working properly now, so please feel free to try again when it’s convenient for you.
English
0
0
0
22
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@tiakelsroth Thanks for reaching out to us! Please send us a DM so we can assist you further with this! 💚
English
0
0
0
27
T🇨🇦
T🇨🇦@tiakelsroth·
@HelloFreshCA Your app seems not to be working for me so how do I report an issue with an ingredient as the chat isn’t loading either.
English
1
0
0
24
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@NoWAYNE3 Hi there and thanks for reaching out! We are so sorry to hear that you received an unwanted box. This is definitely not the standard! Kindly send us a DM so that we can assist you further. 💚
English
0
0
0
84
No Wayne
No Wayne@NoWAYNE3·
Dear @HelloFreshCA . You delivered a big box of food that we didn't order...while we were away. I have called 2x w no resolution. I am not responsible for a box of rotten food I didn't order. Come pick it up. #enshitification
English
1
0
0
84
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@LaurenShrubb Thanks for the review! We're so sorry to hear the lime you received didn’t have much juice. That’s definitely not the quality we aim to provide! Kindly send us a DM so that we can assist you further. 💚
English
0
0
0
22
Lauren Shrubb
Lauren Shrubb@LaurenShrubb·
@HelloFreshCA our very first Hello Fresh box and the state of these limes is absolutely shocking. I think I got 1/2 tsp of juice max and will have to improvise
Lauren Shrubb tweet media
English
1
0
0
33
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@left4deaf We're very sorry for the inconvenience. We've reported this to our tech team to correct! Thanks for bringing this to our attention. 💚
English
0
0
0
60
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@InTheKnow_22 We're sorry to hear that you wish to cancel. Please send us a DM need any assistance maintaining your account. 💚
English
0
0
0
31
Nicholle46
Nicholle46@InTheKnow_22·
@HelloFreshCA authorized charges on my cc without my permission and now I can’t delete my account or delete my credit card. I don’t want your mediocre meals. I want a refund and my account deleted!!
English
2
0
0
22
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@InTheKnow_22 We’re a weekly subscription service, which means that orders are automatically processed once your account is activated. You can skip deliveries or cancel at any time prior to the cancellation deadline which is always four days prior to your delivery date by 11:59PM PST.
English
1
0
0
28
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@Lexy888992 Hi there and thanks for reaching out! We are so sorry to hear that you have been receiving unwanted marketing calls. This is definitely not the standard! Kindly send us a DM so that we can assist you further. 💚
English
0
0
0
35
Lexy
Lexy@Lexy888992·
@HelloFreshCA plzzzz for the love of god stop calling me. Everytime I block a number a new one calls me. I cancelled my subscription like two months ago leave me the alone. If I would’ve reactivated my account I’m definitely not now
Lexy tweet media
English
1
0
0
45
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@AngelStarchild Sorry to hear about that experience. Please send us a DM when you have a moment so we can look into this for you.
English
0
0
0
65
ANGELINA STARCHILD
ANGELINA STARCHILD@AngelStarchild·
I ordered @hellofreshca and they missed more than half the ingredients they’re telling me to use, and they have me turning my broiler on high for no reason stated in instructions. 0/10
English
1
0
0
95
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@_ct13 Sorry to hear about that experience. Please send us a DM when you have a moment so we can look into this for you.
English
0
0
0
18
Tee
Tee@_ct13·
@HelloFreshCA any reason why your customer service takes a million hours to answer?
English
3
0
0
26
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@BucketsAgain Hi there and thanks for reaching out! We are so sorry to hear that you have been receiving unwanted marketing messages. This is definitely not the standard! Kindly send us a DM so that we can assist you further. 💚
English
0
0
0
16
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@arianananana72 Thanks for reaching out to us! We're very sorry to hear about your experience. Please send us a DM so we can look into this matter for you right away! 💚
English
0
0
0
18
ari ⚡
ari ⚡@arianananana72·
@HelloFreshCA charged me full price even though I had a discount code and then refused to fix their error. Instead offering only credits for future purchases. Super shady and disappointing service. Would not recommend AT ALL.
English
2
0
0
56
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@TheGraboid Hi there! We are so sorry to hear that your box was delivered late. This is definitely not the standard. Kindly send us a DM so that we can assist you further. 💚
English
0
0
0
44
The Graboid
The Graboid@TheGraboid·
Super not impressed with @HelloFreshCA being a day late with my box 2 weeks in a row and (week 1) not notifying me and (week 2) not notifying me until 8pm.
English
1
0
1
160
HelloFresh Canada
HelloFresh Canada@HelloFreshCA·
@MobileTjp We're happy to clear that up for you! Thanks for being a loyal member of the FreshFam! 💚
English
0
0
1
14
TJP
TJP@MobileTjp·
@HelloFreshCA Thank you. I'd like publicly apologize for a misunderstanding on my part. Thanks for your patience
English
1
0
0
29
TJP
TJP@MobileTjp·
@HelloFreshCA I have paid for my order twice in one week. What's going on? Not impressed.
English
2
0
0
45