Easy jet Help team

@VMCCMR Bonjour, nous sommes désolés d’apprendre que vous attendez toujours votre remboursement après autant de démarches. Nous comprenons votre frustration. Merci de nous envoyer un message privé avec les détails de votre dossier afin que nous puissions vérifier

@seanyf84 we’re sorry to hear your return flight was cancelled. If you no longer wish to travel on the cancelled flight, you may be eligible for a refund or travel voucher depending on your ticket conditions. Please send us a DM with your booking details so we can review .

@livin0emissions Hola, lamentamos mucho la experiencia de tu esposa y entendemos vuestra frustración. Por favor, enviadnos un mensaje privado con los detalles de la reserva para que podamos revisar el caso y ayudaros.

@johnreader For more assistants kindly send as a private message with your complain number so we can assist first and easyly.

@JH98afc we really apologize for the bad convenience caused kindly share reference number so we can assist.

@MarkWinstanley4 we’re sorry to hear about the repeated delays to your flight and understand how stressful this must be after such a long wait at the airport. Please send us a DM with your booking details so we can review your situation and advise on any compensation

@YoungAngus6 we’re sorry for the lack of follow-up and understand your frustration, especially after the missed deadline. Please send us a new DM referencing Case ID 111108183 so we can have this.

@YoungAngus6 we’re sorry for the lack of follow-up and understand your frustration, especially after the missed deadline. Please send us a new DM referencing Case ID 111108183 so we can have this reviewed by a supervisor and follow up with the appropriate team as a priority.