Philippe Guenet

@TfL - What happened to the Journey history on the TFL website?? Either the UX is so bad that I cannot find it or it has somehow disappeared. How am I supposed to have a receipt to expense?

We help organisations move from one-off delivery to continuous flow—aligning technology, operations, and strategy into one coherent system. We reduce rework, improve flow, and help leaders embed change into how the organisation runs → wix.to/SwrI2AZ #ContinuousChange

Happening TOMORROW - Join us to explore how to reconnect and develop Leadership in Services and Tech organisations. Register: wix.to/RJcEYeq #LeanTech #Leadership #Webinar

Learn about Flow. How to organise for Value to Flow in Services and Tech? Join this exclusive short training to understand Flow. wix.to/9ZWxTy1

What could Flow bring to your business? Join this upcoming Fundamentals training: “Organising for Value to Flow in Services and Tech” — a practical session aimed at leaders looking to radically improve performance. Full details and registration --> wix.to/Xl6WJx6

Discover how Toyota’s leadership principles integrate into digital --> January 23, 2026, from 12:00 to 1:00 PM GMT, LeanTech Gemba: How Toyota Does Leadership — and What Services and Tech Can Learn. wix.to/9PdXJi3 #DigitalTransformation #Leadership #ContinuousImprovement

Join us at The Disintermediation Use Case - Patterns of Digital Strategy using Wardley Maps wix.to/9ecwrBn #rsvpnow #savethedate

Explore the patterns of digital strategies with the disintermediation use case wix.to/OzFmYRY

@RGS_CCF @FirstSeaLord Looking very smart Advait!

So proud of CPO cadet Advait S. for supporting the @FirstSeaLord at this evening Mountbatten Festival of Music. #MFM25

@RGS_CCF Enjoy your retirement Sir. Thank you for all you have done for the kids.

Captain F. taking the salute for the last time before retiring! Farewell Sir. Enjoy a well deserved retirement. We’ll miss you!

@the3million Trying to update my passport on my settled status. 1 month later they tell me that the name don't match. Called and they acknowledge the error. Cannot however fix it and it goes into the ether of bureaucracy with no timeline for resolution. In the meantime - HOW DO I GET BACK IN?

Problems we've been warning about for years are now being faced by more and more people. The #eVisa system is not fit for purpose. It's time the government recognises they've inherited a mess, and cleans it up, to avoid another Windrush scandal. buff.ly/3ClX64P

@swardley To be honest, telecoms have the habit to miss the boat. Social media should have emerged from the telecom industry until Twitter and then the others caught them asleep at the wheel, relegating to carrier utilities ever since.

Anyway, the main future areas left for telco these days are in edge wireless networks / mesh networks - the glue between "outer space" and "inner space" (i.e. inside buildings) - and real estate. The change will take time, naturally.

For my mapping telecoms group in 2022 ... Well done, spot on. ->

Closing the year with new ideas for 2025 - mailchi.mp/henko/digital-…

Check out my latest article: War and Peace in the boardrooms between marketing and technology… The next stage of Digital Transformations linkedin.com/pulse/war-peac… via @LinkedIn

@swardley And well, good AI relies on good data / sound foundations. Very easy to show on a map. And the state of Enterprise data is rather shocking…

As for the "well, AI will reduce the waste" brigade ... I suspect the near future is going to become very disappointing

It amazes me that the most important metrics (lines of code, story points, cycle time, devex satisfaction) in development are the two that are never discussed, let alone measured ... mean time to answer (mttA) and mean time to question (mttQ).

@swardley Isn’t TDD / BDD already a way of micro documenting a system (done well)? Agreed that it is not done well, if at all. Tech debt is not about tech, it is about operational debt of management practices. Laziness is at the centre of it, thinking that AI will fix it appeals to Lazy

Helping digital leaders transform their organisations - mailchi.mp/henko/digital-…

Your Lean Tech Leadership - mailchi.mp/henko/digital-…

@davefarley77 they don't have 5 layers to make every decision. Sadly, when they grow, that is where they tend to grow, rather than horizontally (for Flow)

What do smaller organisations do better than big organisations when it comes to software? 🤔

A great feature of the work we do with our clients in terms of digital BUSINESS transformations. wix.to/tbFzOCO