TfL

@katerinakarelli Hi Katerina, thanks for contacting us. Sorry to hear about this. Items found on our network are sent to our lost property department. Please fill out a lost property enquiry form via notlostenquiry.com/tfl/ Thank you, AY

@TfL I dropped an AirPods case on the Victoria line at around 20:50 from Oxford Circus & I can see on Find My they’re just going up & down the length of the Victoria line (were in Walthamstow 5 mins ago). If there’s any chance you can help at all please let me know!!

@MrDannyJennings Thanks for getting back Danny. Please send your refund enquiry to CustomerServices@tfl.gov.uk with an image of the paper ticket. This will be looked into and you will be contacted. Thank you, AY

@TfL Is it a physical ticket

@TfL Hello, I need to discuss a refund

Hi Sam, Thanks for contacting us. There was an earlier trespass incident at Chesham, which has caused disruption and is likely the reason why some services are being cancelled. If you let us know where you are trying to go, we will be happy to provide you the fastest route. Thanks, EB

@TfL Why do you cancel Chesham trains amid the rush hour with staff unable to offer any reason other than it being the decision of the controller? No 18:22 from Farringdon, advised to go to Baker Street (none) or Harrow (none). What am I to do? I need to get home.

@DavidBertram1 Hi David, Thanks for reporting this to us. I have passed it on to our bus assets team to ensure this is resolved. Thanks, EB

@TfL : bus stop M. Millbank SW1. Hooded and postered as closed though relevant roadworks are long gone. DMI at stop and internet both showing buses stopping. Sensible drivers are. “More challenged” ones not, pointing to the hood with relish. Sort this out asap please.

@dirtzw10 Hi there, an update for the A40 has been provided via: tfl.gov.uk/traffic/status… Thanks ^km

@TfL This doesn't give any information on what's going on

@TfL is the a40 west way finally open after weeks of wasting everyone’s time and giving no structure in giving replacement directions or managing the massive amount traffic that was built up everywhere? my 10 minute journey now takes 45.

@benchsmith Hi Bench, Thanks for making us aware of this. I have passed it on to the District Line team so they can ensure it gets fixed. Thanks, EB

Carriage 25320 S Stock District Line air con not working at all @TfL blowing air around

@Chubbycherry77 Hi, Thanks for contacting us. The entire Central Line is running, but there are severe delays due to the earlier trespass incident #line-lul-central" target="_blank" rel="nofollow noopener">tfl.gov.uk/tube-dlr-overg… Thanks, EB

@TfL what’s the update on the Central going to Wanstead please?

Hello. To apply for a contactless / Oyster refund, please create or go on to your account: tfl.gov.uk/fares/contactl…. Please ensure that you add the card that you wish to claim against. When applying for a refund go on to 'View my contactless / Oyster cards' and under Card management you can select 'Contact us about this card' and log all details. The team will then look into this and assist. You can also call our helpdesk line on 0343 222 1234 open from 08:00-20:00 Monday to Friday and 09:00-17:30 Saturday to Sunday. Thanks, Çevir

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@TfL kindly be informed that I was wrongly billed 41pounds on my bank card for a trip of 26pounds. I will be glad if this can be rectified. Thank you

@Chubbycherry77 Hi, there is currently no service between Liverpool Street and Woodford / Newbury Park while emergency services deal with a casualty on the track. Sever delays on the rest of the line - #central" target="_blank" rel="nofollow noopener">tfl.gov.uk/tube-dlr-overg…. RG.

@TfL are the trains working from Stratford, please?

@Humph_Andrew This is to allow us to continue undertaking structural checks, supported by specialist contractors. Apologies for the inconvenience caused. RG.

@TfL Hi @TfL is there really no information about the reopening of the A40 Westway westbound? Almost three weeks and no timeframe or updates on one of London's busiest roads is frustrating.

@TfL I know you don't have updates on when the A40 Westway westbound will reopen after the bus fire, but honestly the diversions are a complete nightmare. Could the opposite side that is still open not be shared by east and west traffic if it's going to last beyond this weekend?

@Humph_Andrew Hi Andrew, following a bus fire beneath the Westway at Westbourne Park, the A40 westbound will remain closed between Marylebone Flyover and the Westway Roundabout until further notice.

@Mia10975 Hi Mia, sorry to hear this. To raise a compliant, please complete the web form attached - tfl.gov.uk/help-and-conta… and the team will get back to you directly. Thanks RG.

@TfL Hello TFL. I would like to file a complaint about the management of the toilets on Platform 3 at Willesden Junction Station. Its unfair how the station team at the station restrict toilet opening hours between 06:00-10:30 in the morning and 14:30-23:30 in the afternoon.

@tc_mag You are welcome. Have a good day.

@TfL Thank you very much

@TfL Good morning. I came into Victoria Station this morning and was horrified to see antisemitic graffiti on the wall next to Scribblers. I didn't have a chance to photograph it, but it read "Jude Schwein Chine". Are we in Germany in the 1930s? Terrifying.

@tc_mag Thanks for your response. This has been reported to the station and they will get this removed.

@TfL It is, I am afraid, quite prominent. Right next to Scribblers on the right of that entrance from the bus station

@RegHoare Thanks for providing the additional information. This has been reported to the assets team who will get this rectified. ^ MES.

@TfL Sloane Square/Lower Sloane Street bus stop M routes 137/11/452

Excellent service on the District Line tonight @TfL as the trains seem to be travelling in time backwards…clever that. Should have taken an Uber?

@antwerp3597 Hi Alex, did you get an error code? Thanks RG

@TfL It was on the national rail

@TfL london bridge station barriers are not working

@MaryannCairns4 Hi Mary Ann, I'm sorry to hear this. Please reach out to our Buses Team through the following web form and they will be able to take a closer look into this with the operator of the route: tfl.gov.uk/help-and-conta… Thanks, ^FM

@TfL 214 bus route is a joke. With roads opening and closing, the 214 being on diversion and then not has meant my son has had to walk to school without notice as you can't make up your mind if you are diverting or terminating with no alternative route to Highgate village.