Hercules Botha

@webafrica @vumatel It seems to be much better today, thanks guys 🙏🏻

@HerculesIAm @vumatel Morning Hercules, we're sorry to hear about your connection issue. Please DM us for any further support.

@webafrica @vumatel is there fibre issues in the Honeydew Manor area? My internet is extremely slow. Thanks 🙏🏻

@CityPowerJhb @juliette_mini It’s been 9 hours!!!! Really! How long does it take to get an update???

@juliette_mini an update will be shared once we have more information. We'll keep you updated. ^NM

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Update on Roodepoort SDC Outage Reefhaven Switching Station: Our operators are on site investigating the cause of the outage affecting residents in Lindhaven and Groblerpark. We will provide further updates as and when information becomes available. We sincerely apologize for any inconvenience this may cause our customers. Stay informed by following the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… and on social media @CityPowerJhb. For isolated issues or any electricity-related inquiries, please visit citypower.mobi to log a call, or contact us at 011 490 7484 or +27 80 020 2925 for the Call Centre. ^PC

@CityPowerJhb Still no update on Honeydew Manor!

#CityPowerUpdates #CityPowerOutages #RandburgSDC Randburg SDC Outage Update Northriding Substation, 475 Distributor: Our team is currently on site working on restoring affected customers. This outage is due to double faults impacting residents in Northriding AH, Kyasands, and possible surroundings. We will provide additional information in future updates. We apologize for any inconvenience this may cause. Stay informed by following our Randburg SDC WhatsApp channel: whatsapp.com/channel/0029Va… If you have specific concerns, please report them at citypower.mobi or by calling 011 490 7484, or contact our call center at 080 020 2925. ^PC

@CityPowerJhb @CityPowerJhb Honeydew Manor has been off since 11:00 this morning and no communication as to what’s going on. 8 Hours and still no update, you say someone will attend to this but doesn’t seem like anyone has been even send to investigate. Such poor service!

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Honeydew (During, Penchard, Baretta and surrounding streets): Operators will investigate the loss of power supply in the area after they complete their current task. More details will be shared after the team has completed their site work. We apologise for the delay in resolving outages speedily and for the inconvenience caused to our customers. Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^ZD

@CityPowerJhb @roos87651 You’ve had since 8PM last night to give an update. This happened on Monday as well. No communication and you just leave it for 15+ hours. This is not fair towards us, and some of us are also working from home, and can’t afford not having power. Give us an update ASAP!

@roos87651 Hello there Nicoli, we will update as soon as new info becomes available. ^NT

#CityPowerUpdates #PlannedMaintenance #RoodepoortSDC Peter Road Substation (Clover, Zeiss, Battleship, Johan and surrounding areas): Operators are on site testing two distributors to determine the root cause of the fault. Findings will be shared later. Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. ^NT

@CityPowerJhb @notrusscrow It’s been off since 8PM last night. Surely it can’t take 15 hours to identify a problem????

@notrusscrow Hi there.Please note that our technicians are investigating the loss of power.^KK

#CityPowerUpdates #ReuvenSDC *Reuven SDC Outage Update* Date: 10 March 2025 Time: 10:30 *Eikenhof Substation (Naturena distributor):* Our team is on site investigating the cause of an outage affecting customers in Naturena Ext 7, 11, 20, 21, 24, 25 and old Naturena. More information will be provided in subsequent updates. We apologise for the inconvenience caused. For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial 0800 003 156.^KK

@webafrica do you guys still give support? I’ve been messaging you on your website and DM’d you and no response 🫣

@vumatel @webafrica Do you have internet issues in the Honeydew Manor area? It’s been off since the early hours.

@light2493 @CityPowerJhb What is the status on this? Power has been off since 03:40!!! It trips each time after load shedding and the problem doesn’t get fixed.

@CityPowerJhb Ever since the year started we’ve been having issues in block 11. And we only 4 weeks in. Something needs to be don’t we can’t plan anything because we have unstable power

#CityPowerUpdates #CityPowerOutage #Roodepoort We are aware of an unplanned power interruption affecting customers at Wilgeheuwel, Honeydew Ridge, Harveston AH and surroundings. A team will be dispatched to investigate. More information will be communicated to affected customers. We apologize for the inconvenience caused. ^NM

@BuffaloCouriers The worst service ever!!! Wish @SHEIN_Official would use another courier company!!! Package has been in SA for a week now and still no delivery, and when you phone them they can’t tell you when it will be delivered! #buffalocouriers #useless

@JHBWater We’ve all been sending details and yet no one has come to fix the problem! What is going on???

@MelissaGovend13 Good evening. Please DM your physical address, nearest corner and phone number so we can follow up with the depot. ^X

#JoburgUpdates ^X

@CityPowerJhb We’re sitting without power or water, getting ridiculous now. Please update us with what’s happening???

#JoburgUpdates #CityPowerUpdates #Roodepoort We are receiving high call volumes of power going off minutes later post loadshedding at Block 11. A team will be dispatched to investigate. We apologize for the inconvenience caused.^NM

@JHBWater Done

@HerculesIAm Good evening. Please DM your physical address, nearest corner and phone number so we can follow up with the depot. ^X

@JHBWater There is no water at Saayman Road, Honeydew Manor. They worked on a pipe in the area, the water was off the whole day, they turned it on and then the water was off again. Can someone assist?

@webafrica @vumatel Thanks for the feedback 🙏🏻

@HerculesIAm @vumatel Good day, Hercules, we have confirmed reports from Vumatel of a widespread Fibre outage in Gauteng. Vumatel engineers are working on a fix/restoring your connection/ on a resolution as we speak. nT^^

@webafrica my fibre is off in the Honeydew Manor area. Are there any issues in this area? @vumatel

@JHBWater There is still no water at the corner of Paul Kruger and Saayman Road, #honeydewmanor What is going on? The call was logged yesterday and no response. Ref 8005781492

@disneyplusza @disneyplus It's constructive for developers to hear feedback on their apps, so it would be a good idea to go leave an app review with your thoughts and feedback on Apple, Android etc.

@JHBWater Still no water #randparkridge Jan Frederick Ave. It’s 3 days now guys, come on!

#JoburgUpdate: Burst Pipe - 120 Dale Lace Avenue, Randpark Ridge Team still busy with repairs and completion expected this evening. A water tanker has been arranged. Further updates will be provided to customers. We apologise for the inconvenience. ^NL