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HexClad
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HexClad
@hexclad
NEW: COCKTAIL SHAKER Elevated cookware. Easy cleanup. Quality that lasts.
Los Angeles, CA Katılım Temmuz 2016
225 Takip Edilen15.1K Takipçiler

@biggusbassus Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@janice_kin95486 Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@GenghisQuan733 Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@WurlLinda Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@hexclad Got mine for Christmas finally got brave in January and mine is sticking too. Very disappointed. Followed the directions for use, never used any metal in it. It’s a beautiful pan but….
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@CarrieGL2225 Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@SCSIraidGURU Nothing makes us happier than seeing comments like this. We love that you love them too! And we can understand why! Thanks for being part of the HexClad family😊
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@MarsResident027 Nothing makes us happier than seeing comments like this. We love that you love them too! And we can understand why! Thanks for being part of the HexClad family😊
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@jjpracticealoha @hexclad How? Mine are near perfect after 3 years.
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@MarsResident027 Hi there! HexClad pans are designed with a hybrid stainless steel and non-stick surface, which allows you to cook with very little oil if you like. Using a small amount of oil or butter can help prevent sticking and enhance flavor, especially with eggs or delicate foods.
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@nyconcreteanfab Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@GuertlerThomas Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@hexclad It peals like every other non stick unless you baby the crap out of it. Truly disappointed in my 12".
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@RealEstateBegnr Hi, Thank you for reaching out. Our support team is eager to assist you and we kindly ask that you contact us here: hexclad.com/pages/contact We look forward to the opportunity to speak with you!
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@hexclad There is a problem…. Everything sticks!
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@DrHassdenteufel Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@hexclad Every product I’ve ever tried associated with Ramsay was garbage.
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@hexclad I did many times. There is no help. I sent many times emails to those emails you provided. People should know what is the reality.
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@AfghanMusafer Thank you for reaching out. If you have any issues with your cookware, please send us a message so we can assist and offer a solution.
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@hexclad Here is the real story of HexClad cookware: the lifetime warranty is a joke. No one answers, and no one cares when customers ask for support.




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@newswarriormom Wow, what a story! 😄 So happy you finally got to use your set. It’s meant to be loved and enjoyed, not feared! Happy cooking!
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True story. I’ve been looking at this cookware for a couple of years. My husband got me the full set this past Christmas 2025. It came so beautifully packaged. It stayed in the boxes until about a month ago. I was afraid I would ruin it like I do everything else. I have been using it now for a month on a regular basis every piece and I am sorry I waited so long. What a fantastic product. Game changer in the kitchen! ❤️🍳👩🍳
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@sharonmill7s Hi, Thank you for reaching out. Our support team is eager to assist you and we kindly ask that you contact us here: hexclad.com/pages/contact We look forward to the opportunity to speak with you!
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@DarrinKoone @hexclad Totally unfair 😡, warped items right out of the box and then being told to pay for return shipping is just wrong.
Would you consider disputing the charge with your card company to hold them accountable?
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