Digit Insurance

Virat Kohli showing us how to drive success on and off the field! 😉 Now with Digit's Car Insurance, if you drive less, you pay less! 🥳😎 #DriveLessPayLess #perfectforyou

@SahebKu72146748 ⁠Hi Saheb, we never want you to feel this way. We’ve forwarded the same to our team and you can expect a call from us shortly to help resolve your concern.

@heydigit dear sir/ ma'am mera policy no -D261995817 vehicle no- BR27Q2899 mai claim 10/05/2026 ko kiya lakin bina koye infection ka apka team ke dubra claim ko reject karne ka koshish Kiya ja raha jo galt hai . Kripya kar ke claim cordinator ko janch liye accident place pe bheje

@vivek_0919 ⁠Hi Vivek, we understand how disappointing that must have been. Please DM your policy or contact number so we can check and assist you further. Your experience matters to us. twitter.com/messages/compo…

@heydigit trying to renew my car policy for last 7 days but digit guys just says arranging callback and finally insurance expired thanks a lot

@Chandra01803960 ⁠Hi Chandra, we regret the trouble it has caused you. We’ve forwarded the same to our team and you can expect a call from us shortly on your registered mobile number. If you prefer a different contact number, please let us know.

@heydigit Hi GoDigit, My Name should be Full Name in the Policy But my name is not full name in the generated policy document Please correct my name, I've sent an email Please do it ASAP Policy Number Policy No D266297814

Hi Pragati, we know how disappointing it feels when a claim can’t be approved, and we genuinely empathise with what you’re going through. After a careful assessment, we found that the damages on the vehicle were old and accumulated, and didn’t align with the reported cause of loss. Because of this, we’re unable to consider the claim as per the policy coverage. This has already been communicated over email to you, along with a detailed clarification letter. If you need any further assistance, feel free to reply to the same email thread or drop us a “Hi” on WhatsApp at 7026061234.

My Maruti Suzuki Grand Vitara met with an accident and was sent to an authorized Maruti Suzuki service center. Initially we were told claim approval from [Digit Insurance] would take 10–15 days, then they asked us to submit the car saying it would be resolved within 1 week.

Hi Shruti, we know how stressful this situation can be and truly understand your concern. When you reported the issue on 8th May, towing was arranged to the nearest available service centre, and we clearly explained that a preferred drop to Mathura would involve additional border and toll charges. As the nearest option at Bharatpur wasn’t comfortable for you, the towing request was cancelled based on your preference. Urmila from our team has shared the details with you over email. If you need any further assistance, feel free to reply to the same email thread or drop us a “Hi” on WhatsApp at 7026061234.

Extremely disappointed with Go Digit Insurance roadside assistance service. My 60+ year old father was stranded alone on a highway at 11 PM after our car broke down. @KameshGoyal @IGodigit @TimesNow @IndianExpress @TOIIndiaNews @NavbharatTimes @jagograhakjago

Hi Sumit, we tried reaching you but couldn’t connect. We’ve noted your request for policy corrections and want to get this resolved smoothly for you. To proceed, there’s a small pending difference of ₹74.07. Since payment links can’t be generated for such nominal amounts, Sanskruti from our team has shared the NEFT details with you over email. Once the payment is done, we’ll take this forward right away. If you need any further assistance, feel free to reply to the same email thread or drop us a “Hi” on WhatsApp at 7026061234.

@heydigit sir pls help regarding my bike policy correction ,i have already paid the difference amount yet i havent received my soft copy of my policy

Hi Venki, thank you for reaching out. We understand how stressful this can be, and we want to assure you that your claim is progressing as planned. As discussed with you over call, your claim was registered on 3rd May, our surveyor connected with you on 5th May, and the vehicle has now been shifted from the police station to the workshop. The survey is confirmed to be completed by Monday, which will help us move things ahead smoothly. If you need any assistance in the meantime, you can reach out to our Claims Manager, Mr C. Ranganath (contact details shared via DM). If you need any further assistance, feel free to reply to the same email thread or drop us a “Hi” on WhatsApp at 7026061234.

@heydigit Extremely disappointed with @heydigit. Claim No: 202600550485 registered on 3rd May for vehicle KA01AM5308, but even after several days, no one has visited for inspection. It’s a major accident case and we are paying huge interest for hospital bills.

Hi Jaideep, we hear you, and we truly appreciate your patience. We carefully reviewed your claim again, including the call details and the vehicle inspection. Since there was no accident reported initially and no external impact found during the physical inspection, our decision remains unchanged. If you’d like to escalate further, you can reach out to the Council for Insurance Ombudsmen at cioins.co.in, and if you need any further assistance, feel free to reply to the same email thread or drop us a “Hi” on WhatsApp at 7026061234.

@heydigit I have scooter issue @OlaElectric after that i processed the insurance claim on 29april but today's 7may still calim under review i call 3 times on Customer support & 2 times of claim coordinator but they both not respond. cheap mind setup of company @imVkohli @jagograhakjago

Virat Kohli showing us how to drive success on and off the field! 😉 Now with Digit's Car Insurance, if you drive less, you pay less! 🥳😎 #DriveLessPayLess #perfectforyou

@TechyIbrar Hi Ibrar, we’re following up on your concern. To assist you further, we’ll need your contact or policy details. Once we have that, our team can look into this and get back with an update.

@heydigit I have raised a concern for road side aasitance wherein wven after getting the ticket raised i am not getting any call from advisor .. This is what rubbish services i am gettinf from go digit ..

@BkStockGuru Hi, we’re following up on your concern. To assist you further, we’ll need your contact or policy details. Once we have that, our team can look into this and get back with an update.

#GODIGIT Never Ever buy #digit health claims, they never settle claims properly, I have faced issues many times with him, earlier they agent mention that they will cover, and the digit team ends up with a claim denied.. #godigit

@vicky_karn76746 ⁠Hi Vicky, we understand how disappointing this experience must have been for you. We’ve forwarded the same to our team and you can expect a call from us shortly on your registered mobile number. If you prefer a different contact number, please let us know.

@heydigit @irdaiindia Claim No. 202600591763 | Policy No. D257519104 | Vehicle MH05FG8104 IRDAI Bima Bharosa filed. Token: 05-26-009924. Consumer Court filing next. @IRDAI_Insures is this how policyholders are treated?

@sharadstwt ⁠Hi Sharad, we understand how disappointing that must have been.⁠ Please DM your policy or contact number so we can check and assist you further. Your experience matters to us. twitter.com/messages/compo…

@heydigit I'm trying to renew my car insurance. Team shared quotation yesterday of amount ₹12384 after pre inspection approved But the payment link team is sharing is of amount ₹13072 Raised this concern over mail and phone both but still is not resolved.

@harphool_jat_11 ⁠Hi Harphool, that’s not the kind of experience we want you to have. Please DM your policy or contact number so we can check and assist you further. Your experience matters to us. twitter.com/messages/compo…

Never buy insurance from @heydigit Worst claim experience — shared all vehicle photos, explained everything clearly, yet the surveyor simply refused to listen and focused only on excluding items from the claim @jagograhakjago #CarInsurance #CustomerExperience

@bh_va Hi, as requested earlier, kindly DM your contact details with us so that our team can contact you to resolve your concern. twitter.com/messages/compo…

@heydigit It is not about you assisting over phone (already did) or X, but it is about giving all the required information directly on your portal. I think I was amply clear in my earlier message about the issue and if not, please ask what more you need to understand the issue.

@heydigit Very inconvenient design of your portal, where one has to provide details of existing policy/reg.num/ph.no. and once you do that you are shown ONLY ONE policy choice, whereas other companies shows multiple choices, comprehensive or 3rd party only and 1/2/3 yrs ???

@Ajeetha_ Hi Ajeetha, since we haven’t received your contact or policy details yet, we’ll pause this conversation for now. If you’d like us to assist further, please feel free to share your details anytime and we’ll be happy to help.

@heydigit hey y’all I’m trying to buy an OD insurance for my vehicle. The payment page keeps failing. Need help.

@dharmenNshah Hi Dharmen, since we haven’t received your contact or policy details yet, we’ll pause this conversation for now. If you’d like us to assist further, please feel free to share your details anytime and we’ll be happy to help.

@heydigit @GovOfGujarat There was a theft from my car and when put claim to Digit Insurance, They deny to accept my claim. I have all legal documents. Govt need to take action.

@AakashG99004 Hi Aakash, since we haven’t received your contact or policy details yet, we’ll pause this conversation for now. If you’d like us to assist further, please feel free to share your details anytime and we’ll be happy to help.

Extremely disappointed with @heydigit claim service. My car accident claim is still not fully approved despite submitting all required documents. Poor support, delays & stressful experience. Customers deserve transparency and fair claim settlement. Please resolve this urgently.

@comonman786 Hi, since we haven’t received your contact or policy details yet, we’ll pause this conversation for now. If you’d like us to assist further, please feel free to share your details anytime and we’ll be happy to help.

@heydigit cred car insurance I have taken digit insurance inspection agent asked me bribe for clearing insurance inspection I refused to give bribe so he rejected my insurance this is really bad experience from digit insurance from cred Agent is from Nizamabad telangana

@TechyIbrar ⁠Hi Ibrar, we never want you to feel this way. Please DM your policy or contact number so we can check and assist you further. Your experience matters to us. twitter.com/messages/compo…