Hickory Farms

@janetleevaldez It seems that this was already taken care of for you when you spoke to our CS team on 5/8. Please see our message to you on Instagram for more tracking info!

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Free shipping starts now! No minimum required. Better hurry and get last-minute orders in today for delivery in time for Christmas. bit.ly/3Ffz9ej

@janetleevaldez Hi there! We apologize. Can you please provide us with your order number so we can look into this?

@HickoryFarms On May 4 I placed two orders to go to two separate addresses. Received an email showing that pkgs had shipped out to wrong people! Why are you so terrible at getting an order right?!? Now mom & mom in law will get the wrong gifts….

@AdventureModel @ChrisMcCosmick Hi there! The casing is made of food-grade paper. It is perfectly fine to consume, but we would recommend referring to your vet to be safe.

@HickoryFarms @ChrisMcCosmick My dog ate the casing on the summer sausage 😬 should I be worried?

@DixieBMX The paper "casing" - yes, peel that part and discard. The edge of the slice - you can eat that part; very tasty.

@VerdueMarmoset Hi there! It is paper!

@KeithDRitchie Hi Keith! We apologize for the delay. The item may have been limited or out of stock, but it is back and your order will ship out today.

@HickoryFarms Is there a phone number I can call? This has become ridiculous.

@HickoryFarms I placed an order on December 31st and as of today it is showing "Being Processed". I emailed and got a generic sounding response that it was out of stock but the item still shows it can be ordered. Why??

@MoxyEpoxy Hi! We apologize. There was an issue with the refund. It was resubmitted and approved this morning. It will take a few more days to reflect the refund but it is on it's way to you!

@meelees Hi Lisa! Looks like our team left a voicemail on 1/4. We will DM you to confirm your number!

@HickoryFarms I replied back to Alyssa's email 2 days ago. No response back from her or anyone else...

@MoxyEpoxy Hi! Please allow up to 4 business days for a refund to appear on your account. If it still isn't there, please let us know!

@meelees Thank you! Someone from our customer service team will give you a call.

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@meelees Hi Lisa! We apologize. Can you please provide us with your order number so we can look into this?

@HickoryFarms I've tried contacting several times and no reply regarding my order last month and no reply yet. This was a gift! Please have someone call me.

@MoxyEpoxy We have refunded your shipping! We apologize for the inconvenience!

@MoxyEpoxy Hi there! We apologize. Can you please provide us with your order number so we can look into this?

@Eileenaf22 We are happy to refund you or re-ship the item, please let us know which you'd prefer!

@HickoryFarms Our order number is 65868370. My mom ordered it for us. Thanks

@HickoryFarms we opened our holiday gift from my mom and one of the beef sticks looks compromised. Shrink wrap has popped but still sealed. Not wanting to risk it. Very disappointed.

@MandyRisesAgain Hi! We apologize. Can you please provide us with the order number so we can look into this?

@beloved2731 Hi there! We apologize. Can you please provide us with an order number so we can look into this?

Thanks @HickoryFarms I ordered a gift set for my ex-husband and his family and what was delivered was disgusting. I will never order from here again and I want a full refund from you before I file fraud with my bank! #ChristmasEve

@TweetsonDL Hi there! We think you may be confusing us with a different company, those are not our products.

@11BoneZ11 Hi! We hear you. Cheese Balls are one of our most popular products and sell very quickly in stores and online. In the meantime, you can shop our products in Target, Walmart, Jewel-Osco, on Amazon, and more!

@HickoryFarms Ok people... WTH?!?! For the last 4yrs I haven't been able to get a #SwissBlendCheeseBall because you are always sold out!! Seriously, the vendor has HUNDREDS of the sharp cheddar, but no Swiss... I can't even order it online!

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