Dan HW

@r2d3us Blown away by how nicely this is presented. Well done!

@HandleBards @NottmCastle we'll be there. Hope the sun comes back out!

@Ryanair trying to add bags to flight. Get useful message "Oh there was a problem". Live chat says closed so leave message but doesn't work!

@marksandspencer fitting rooms closed as shop floor 'too busy' despite only handful of shoppers #poorservice #GoingElsewhere

@VirginTrains Thanks CB. Will give it a go. Merry Christmas! P.s. why not check out our songs at hiddenwitness.co.uk

@VirginTrains Thanks anyway CB least tweeting helped keep my hands warm

@VirginTrains 28 mins just short of the compensation window #suspicious

@VirginTrains delays happen it's the unrealistic (and impossible) announcements I take issue with just be honest and don't give false hope

@VirginTrains 18.12 to holyhead. You announced '10 min delay' at 18.24... delay now > 27 mins

@VirginTrains wish you'd be truthful about the delays and not unrealistically nudge them up a tiny bit as we all freeze in nuneaton

@EONhelp On 1yr fix with you in rental property. Move out 6/11 but bought property on 16/10. Best way to get on your @uSwitchUK collective?

Have @HSBC_UK_Help lost our ID docs for the third time or are their systems just seriously slow? #placeyourbetsnow

@RBS_Help Thanks! Unfortunately no where near as competitive either on rate or fees. How long are apps taking atm?

@ICOnews Seems @HSBC_UK have misplaced certified copies of our id documents, bit worrying. Should we/they report this? #idtheft #worried

@AskNationwide @RBS_Help @santanderuk @AskHalifaxBank Good mortgage prospects. Who wants us? Seems @HSBC_UK_Help don't! #longdelays #lostid

@HSBC_UK_Help sorry had to nip out. Sent now.

@HSBC_UK_Help yes pls. Also how can I formally recognise the great service of a couple of advisors and feedback on your systems/processes?

@HSBC_UK_Help I have faith in the one advisor I spoke to today but doesn't explain the lack of progress and misinformation we were given b4

@HSBC_UK_Help had conflicting messages. You lost my ptnr's id docs and we're no further on than 2 weeks ago. Hopefully someone is on it now.

@HSBC_UK_Help Ongoing mgage app woes due to flaky systems and some depts letting some fantastic advisors (in Edinburgh?) down. #frustrated