HOKA

Movement pushes us forward, but it’s the power of community that lifts us. Together We Fly Higher! Watch the Full Film here: bit.ly/TogetherWeFlyH… #FlyHumanFly #HOKA

@rivaspseudonimo Hola, Juanita. Te pedimos disculpas por el inconveniente con tu pedido, ya que comprendemos que puede resultar frustrante. Por favor, envíanos un mensaje directo con tu número de pedido y la URL del sitio web donde realizaste la compra para que podamos ayudarte mejor.

Compré unos tenis @hoka en su sitio en México pero se estan haciendo mensos con el envio de factura (ojo ahi @SATMX @Hacienda_Mexico) y no me han enviado ningún enlace de seguimiento al pedido ni la entrega @Profeco @AtencionProfeco ahí echen ojo al sitio: hoka.mx

@skintradez @blackcanyonrun We are sorry to hear that your claim was denied! Please private message your country of residence, the warranty number and the email address associated with the warranty, so we can look further into this for you.

@hoka @blackcanyonrun 🚩Avoid buying shoes from this company completely they are a complete scam. 3 months after I bought these shoes they started to fall apart at the toe. Sent them back to warranty department (out of pocket shipping) just to deny my claim. $200 down the drain for 3 months of use.

Hans and Anne, we'll see you at States! 🎫 @blackcanyonrun 100k🌵 🥇M1 Hans Troyer, 7:20:00 🥈F2 Anne Flower, 7:58:15 Fellow HOKA teammates Sage Canaday finished 7th in the 100k in 7:52:42 and Adam Peterman finished 2nd in the 50k in 3:18.18. #FlyHumanFly

@Oldtimerywgm We're happy to help and can't wait for you to enjoy!

@hoka Thanks I am going to try this one.

The Rocket X 3 is ready for launch 🚀 Built to meet the demands of race day. Lightweight, responsive, and tuned for speed, it turns every step into momentum – driving you forward to outrun your best. Available now: bit.ly/HOKARaceDay

@Oldtimerywgm Our Bondi 9 will offer our widest toe box available on our site. This style offers our maximum level of cushion called plush which provides all-day comfort and support. Our Bondi 9 is available in wide and extra wide-width sizes. Click here bit.ly/MBondi9 to take a look.

@hoka Does HOKA have a shoe with wide toe box?

@alex_denman If you could please DM us your order number and country of residence, we’d be happy to look into this further for you!

@hoka your orders are being cancelled and the excuse is the card details don’t match the card. I have tried different cards and checked with the banks and they are correct. My wife even made an account and had the exact same problem. Terrible service

@stejim95 Please send us a DM with your country of residence, and we’ll review the available options for you.

@hoka is it possible to get runners replaced direct with you? I got some with velcro fastener for my Son and the velcro doesn't stick after 3 months. Store I bought from won't help at all

@vincekearney That definitely isn’t the experience we hoped for you. Please DM us your order number and country of residence, and we’ll be happy to review available options for you.

Surely something wrong here. 4th time I’ve had to glue different parts of outsole back on to @Hoka trainers less than a year old and with mild usage. Given the cost you’d expect them to get the adhesive right 🤦🏻‍♂️

@cluts_comments We understand the importance of keeping white shoes clean. We would recommend cleaning your HOKA shoes using cold water and mild soap. Allow the item to dry naturally out of direct sunlight to avoid damaging the material. For more info check out bit.ly/HOKACare.

@hoka what a shame. I loved these but this is after one trip to the store. Never will I ever buy this colour again.

@6StarChaser We are sorry to hear about the issue with your Cielo X1 3.0 shoes! Not to worry, just let us know where and when these were purchased as well as your country of residence so we can get you in the right direction.

@hoka Cielo X1 3.0 shoes really had the bottom of them rip off already 😡.. Ridiculous that 300 dollar shoes don’t last that long

@LauraGolding2 Thanks for reaching out about this matter. We're sorry to see your HOKA GTX boots didn't hold up as expected. Please DM us confirming your order details and country of residence for us to explore additional options.

I have a pair of gore-tex walking boots from @hoka purchased only 4 months ago and the sole has started coming away at the back. Photos have been provided & according to the returns policy, I can be sent a new pair, but I have to send mine back first and have no boots for 10 days

@DanielleEbert9 We recommend using our store locator (bit.ly/HOKAStoreLocat…) to find nearby retailers that may have availability. And don’t forget—you can also grab the Ora Recovery Flip directly on our site!

@hoka What’s up with no running shoe stores having your recovery flip flops 😫 Are you not sending to stores anymore?

@fibinacian1 That definitely isn’t the experience we hoped for you. Please DM us your order number and country of residence, and we’ll be happy to review available options for you.

@hoka your shoes are crap. They break down way too fast

@alex_denman Please DM us your order number and country of residence, and we’ll look into this for you.

@hoka I have tried to place an order twice today and you have cancelled it for the details not matching. They are correct 🤷🏼‍♂️

@Chazirwin17 We're sorry to hear you ran into this issue. Please send us a DM with your order number and country of residence so we can review available options for you.

@hoka love your shoes, have for yrs- but 2 pair in the last year have had the treads peel away. Make it make sense cause I need new shoes again! Help! #clifton9

@thakur_pra1985 Please send us a DM and we’ll be happy to get you more information!

@hoka Do you have an online store in india?

@Clothiiiiiildz Nous sommes navrés d'apprendre que vos chaussures HOKA n'ont pas répondu à vos attentes. Pourriez-vous nous envoyer un message privé précisant la nature du problème, les détails de votre commande ainsi que votre pays de résidence ? Nous attendons votre retour avec impatience.

J’ai acheté ses baskets si quelqu’un veux bien me rembourser… car le prix des hoka 🥲🥲🥲🥲 @hoka

@BrianEl15086531 Great question Brian! If you would like to DM us with your country of residence we will gladly review if there are discount options in your area or refer you to the correct regional contact.

@hoka Hi, I would like to buy a pair of shoes but am wondering if Hoka offers a teacher docking? Thanks.

@BabyNice184 We totally understand how important it is to love your gear. Please send us a private message with your order number and country of residence, and we’ll be happy to review the return options with you.

@hoka please explain this thought process. I'm looking to look clean when I wear a new pair of sneaker. Not have to look down and see paint marks on the tips like I stepped in paint. I didn't order these for that. Unacceptable.

@billythepost We're sorry to hear about any negative experience, Billy. Please send us a DM with your order number and country of residence, and we’ll be happy to look into this for you.

@hoka I’ve bought around 8 pairs of Hoka this year. I received a damaged pair today, told the turn around for replacements would be approx 15 days. Not good enough tried to speak with someone. You can’t it’s AI customer services. In other words no customer services.

@dok46222 That definitely doesn’t sound like an ideal experience. Please send us a DM with your order number and country of residence, and we’ll be happy to review the available options with you.

@hoka Heya. We got some quality control issues. My wife barely has worn her Hokas and the rubber pattern on the sole of the shoe is coming apart. That's foul at that price. $170 for shoes she can wear a handful of times and have to be tossed is painful. Do better or we gone!