HubSpot Support

@tangledcheetah Hi @tangledcheetah-- Thank you for reaching out. If you are still facing this issue, could you please open up a ticket with us via help.hubspot.com if you can share additional information on the issue, our team can help where possible. Cheers~ AM

Hello @HubSpotSupport. I’m trying to add the HubSpot Inbox email to my domain’s distribution list, and they say the addition has to be approved by HubSpot. Help please. DM preferred.

Effective January 1st, 2025, this account will no longer be supporting technical inquires. Looking for technical support? Please visit: help.hubspot.com

@MacSpiff Hi - sending you a dm!

@HubSpotSupport I have a MacBook that is locked due to remote management, it says the Mac is owned by HubSpot, Inc. this happened after an iOS update, how can I unlock or bypass this if I have no account with hubspot?

@nielr1 This will give you the option to reach out to us either via Email or Chat. It's important to note that you will need a paid seat assignment or core seat to see this feature. If you've any further questions, please feel free to DM us!

@HubSpotSupport how can I find the support email or chat for Starter account. If you click on the link in the help center (help.hubspot.com) it takes you to an empty Task page in the app that does nothing. I can't open a ticket from the support inbox in the app. Help!!

@nielr1 Hi @nielr1, hope you're well! You'll be able to reach out to support using the (?) icon on the top right-hand corner. When clicking on this, please feel free to ask any question. If this doesn't help to answer your query, you'll see a Contact Us option on the bottom.

@DanielleGorsha Hi Danielle! I will check with the team responsible for the link. Thank you for letting us know!

@HubSpotSupport I’m looking for the list of 100 side hustles that was promoted in an ad in the 12/3 episode of The Hustle Daily Show. The url isn’t working. hubspot.com/thds

@benjiwheeler @mindbody Hi Ben! Do you currently have an account with us? If yes, you can open a ticket with our support to chat more!

@HubSpotSupport @mindbody Thanks! Since I'm consulting for an existing HubSpot customer, is there any chance we could talk about this more with anyone at HubSpot?

@HubSpotSupport, I'm a customer using @mindbody as my course-signup CRM, and also using Hubspot for customer list categorization and emails. We are using Hubspot's integration to pull contacts from Mindbody--but is it possible to pull other objects too?

@goyal24vaibhav Hello! I will send you a pm :)

@HubSpotSupport Currently, we’re capturing leads from our Gmail account when a customer request a quote, then pushing them into HubSpot. Now, we need those leads to flow directly from the website into HubSpot and then into Gmail. How to do that in wordpress?

@JacksonWhitle15 Hi @JacksonWhitle15 - Thanks for reaching out. We have an article named: Add data privacy and consent information to your HubSpot form or pop-up form. This will share information on achieving this. I hope this helps. ~AM

@HubSpotSupport I'm trying to set my contacts' subscription status in my form for sign-up through my website. I can't seem to find any resources on this, but all of my new contacts pop up as having no subscription.

@_rodgutierrez Hi @_rodgutierrez -- Thank you for reaching out. We have an article named Not receiving HubSpot system or notification emails on our Knowledge base on steps you can take to troubleshoot. If you face additional issues you can fill our can't log in form and our team can help. ~AM

@HubSpotSupport I am locked out of one of my accounts linked to rodrigo@studiocraftytunes.com and I do not receive the code by email. It is not my email, I receive comms from other platforms and is not in spam, can you help?

@taniyang Hi there! Could you please DM us with more info of why you can't connect your account? Thank you!

@HubSpotSupport Cannot use/connect my email address by Sakura internet. Already read this article but coudln't solve. knowledge.hubspot.com/ja/connected-e…

@YMateola Hi Yemi! Thank you for contacting us. In order to change your subscription, you can reach out to our contract team via email emeacontracts@hubspot.com.

@HubSpotSupport - Hello - I must change my Starter package from an Annual subscription to a Monthly one.

@SmeldaO Hi Smelda! Thank you for reaching out - could you DM us with your account #ID and the screenshot of any error you are getting. Thank you!

@MacSpiff Hello! @SwaggDaddy 🧖🏾‍♂️ Could you send me a DM with your account #? thank you!

@HubSpotSupport I need help accessing my MacBook. I’m not sure how I have remote management installed on here but I don’t have a point of contact for login

@fiviumken Here’s a summary of the key ISO certifications that HubSpot holds: ISO 27001: HubSpot is certified for ISO 27001, which specifies requirements for an information security management system (ISMS). ISO 27017: This certification focuses on cloud security. ISO 27018:

@hubspotsupport I'm doing some housekeeping on our supply chain, could you tell me if you have any ISO certifications? e.g.9001,14001,27001. Thanks!

@fiviumken Hi Ken! I will send you a DM!

@MansinghNepram Hey @MansinghNepram we are sending you a PM :)

@FluidPR Hi! We’re truly sorry to hear about your experience, and we understand how frustrating this must be, especially during a critical time. Please DM us your case details so we can escalate this and resolve the issue quickly.

🚨 @HubSpotSupport locked out of my account for over a week, and despite 20+ emails and video proof, no resolution. Why is customer service so unreliable? We’re stuck during a critical time for our business. New users, be warned! #HubSpotFail #CustomerService #BusinessBlocked

@downhounder Hi! Could you send us a dm with more information about this issue?

Is Hubspot down? #Hubspot status: Some files not working for users. More: bit.ly/4eJSGmj Seeing this? Please retweet. 🙏 @HubSpotSupport can you help? #HubspotDown 😱