Independence Blue Cross

@darekkasia77 Hi Kate! We'd like to look into this for you. Please send your info to ibx.com/askibx and a team member will contact you directly to assist.

@IBX is a joke, my 16 years old is being denied a 4th medication, her doctors are trying different meds for her condition but all of them are being denied!!! Automatic responses, no real person reviewing the requests! Grievance/ medical necessity letters from doc means nothing!

@jewishbroke Hi Allison, we'd like to help. We have your info from a previous inquiry and a team member will be reaching out directly to assist.

@LucyLucyGee Good morning, confirming we've received your form. A team member will follow up.

@IBX Hi, my problem is still not resolved. I had a provider rep reach out to me and she ghosted me. Can you have someone reach out?

@IBX Please Help! I need a USA rep that can help! The off shore reps are hard to understand..and all provide different info. have a patient who needs Wound Care ASAP I called 20 times!!!

@scottstwittah Hi Scott, we’re truly sorry for your experience. We’d like to help. Please send your info to ibx.com/askibx and we’ll reach out directly.

@IBX can someone fucking reactivate my god damn account . Called and get bounced around to 4 different departments. I’m paid up and even paid 60 bucks extras and it’s been 3 days I need my medication

@soon_come_sound We're sorry to hear that. If you fill out the form today I will follow up with the team immediately so that they can quickly work towards a resolution.

@soon_come_sound Hi there, we apologize for your poor experience. Please fill out our form ibx.com/askibx so that we can look into this.

@scottstwittah Hi Scott, we'd like to look into this. Please fill out our form ibx.com/askibx so that a member of our team can reach out and assist.

@IBX fucking wonderful . My one med that keeps me alive just went up to 130 bucks . It was 30 bucks last month . The fuck am I painting you for ?

@StonehouseTac Hi there, we can look into this. Please reach out to ibx.com/askibx and a team member will contact you directly to assist.

It's March 3rd, right? What did I get today? An email from 'Independence Blue Cross" declaring "Your enrollment is complete!" Yes the enrollment I completed in November, which I got the cards for in December, and USED in January, is NOW complete? Swell.

@steffyfred Hi, I just confirmed someone will be in touch tomorrow.

@IBX So…I filled out the info this morning…are we waiting until a full week comes and goes before I get a response or should I expect a call tomorrow?

My son was seizure-free for 7 years. He had a seizure this week. His doctor prescribed a rescue medication. It’s medically necessary. Insurance hasn’t approved it. Delays in preventative care put lives at risk. Please approve it, @IBX

@LucyLucyGee Yes, apologies. Confirming we've received the previous form, no need to submit again. We can follow up with the team.

@IBX I already completed two forms. This is absolutely ridiculous.

@LucyLucyGee Hi Lucy! We can look into this. Please reach out to ibx.com/askibx and a team member will contact you.

@IBX One of your reps just left me a voicemail with the number to provider services…I am now back to Square one can you please her call me again??

@LucyLucyGee Thank you for filling out our form. Confirming that we have received it and that our team will prioritize it during business hours.

@IBX I just spent hours today on the phone. We don’t even have a provider ID but I entered our NPI. Can you please have someone contact me ASAP?

@Pinks7 Hi Pinky, we're truly sorry for your experience and would like to look into this. Please send your contact info to ibx.com/askibx and a team member will reach out directly to assist.

@IBX I’ve called at least a dozen times since you guys messed up my insurance and wrote that I have secondary insurance and then denied all claims for the last year. Every time I call I’m told it will be fixed. I then get providers calling saying it is not fixed and letters

@DreamPharmD @jewishbroke Hi there, we’d like to look into this. Please send your contact info to ibx.com/askibx and a team member will reach out directly to assist.

@jewishbroke @IBX I think I've written about 5 checks in the last 2 years

Apparently I have a $750 balance with @ibx I didn’t realize. Thought ins was canceled in December. Tried to pay it over the phone and they said I have to MAIL A CHECK. So, I can’t get my medicine for 2-3 weeks if I do it that way. Will not let me talk to a supervisor

@jewishbroke Hi Alison, we’d like to look into this. Please send your contact info to ibx.com/askibx and a team member will reach out directly to assist.

@RealDavidParke Hi David, we’d like to look into this. Please reach out to ibx.com/askibx and a team member will contact you directly to assist.

.@IBX cancelled my insurance because the payment was a day late. I thought that was illegal? @AOC

@JESS_kiidding Hi, we can get you in touch with someone to help. Send us your info at ibx.com/askibx please. thank you!

@IBX hello I need help

@LilBirdKristen Hi there, we're truly sorry for the issues you're experiencing. Please reach out to ibx.com/askibx and a team member will contact you directly to assist.

@PhillyMayor , @IBX is an absolute bully to this #Philly resident! Tens of hours later on the phone, I still can’t make critical care appointments, and nearly $1k of mine is floating around their systems due to their negligence. Can you help?