I Hide Keys

@JagexSupport why can’t we appeal a ban more than once? I’ve been playing the game for 16-17 years and make the mistake of using a third party client now I’m perm banned. Yes I had a prior botting offense two years ago.. but how is a third party client for never log the same?

@JagexSpyro Hell I’ll donate $500 to a charity of Jagex’s choice if this can happen

@JagexSpyro Getting my account unbanned on OSRS

What's on everyone's Christmas list? In RS, OSRS or IRL.

@JagexHelpSamo @JagexHelpFrost @JagexSupport Is one example. Yes I botted once in the past, but after that botting ban, I learned my lesson and NEVER touched a bot again. Third party clients were the norm in all high level pvm and definitely don’t seem as bad as botting

@IHideKeys @JagexHelpFrost @JagexSupport Hi Keys, that has been tried in the past and was discontinued as everyone who bought their account back just went right back to rulebreaking. As rules are not intended for poor people only, the pay-for-unban trial was stopped.

@JagexHelpFrost @JagexHelpSamo @JagexSupport could I please get another chance? My RSN is I Hide Keys. I will never use an unauthorized third party client again. I just want to play the game. I’ve deleted both SpoonLite and Openosrs.

@JagexHelpSamo @JagexHelpFrost @JagexSupport Also, with higher penalties (scaling based on number of bans), maybe it could work? A lot of players make stupid mistakes and learn their lesson. Honestly, it’s weird to see a ban expire but then also influence your future bans. Third party client bans being bucketed with botters

@JagexHelpSamo @JagexHelpFrost @JagexSupport @elonmusk why is the report a tweet feature not working? Trying to report this bot account but no luck, endless loading

@JagexHelpSamo @JagexHelpFrost @JagexSupport Oh interesting. I just feel really stupid for getting banned over client usage.. is there any way I can re-appeal the ban? Never log was literally the only feature I used because of pure convenience. Isn’t 6 months a long enough punishment? 😅

@JagexHelpSamo @JagexHelpFrost @JagexSupport @JagexHelpFrost @JagexSupport why doesn’t Jagex implement a pay to get unbanned system? I’d easily pay $500 to get my account unbanned. Hell, I’ll donate $500 to a charity of Jagex’s choice to get my acc unbanned

@JagexHelpSamo @JagexHelpFrost @JagexSupport Guess I’ll just wait the 1-3 years a perm ban typically lasts I suppose. Oh well, worth a shot

@JagexHelpSamo @JagexHelpFrost @JagexSupport I miss the days where I could just ask a jmod friend to unban/unmute an acc, can’t you all go back to those days

@IHideKeys @JagexHelpFrost @JagexSupport It's unfortunate you don't agree with jagex' decision on the duration of your ban, but sadly no matter how often you tweet to ask or argue, it's going to stay a perm ban.

@JagexHelpFrost @JagexHelpSamo @JagexSupport Using never log is way less worse than using cox helpers, tob helpers, etc. Can’t I get the same two week ban everyone else received? I’ve deleted all of the unauthorized clients I had installed. Literally everyone doing endgame pvm was using them

@IHideKeys @JagexHelpSamo @JagexSupport Use of both SpoonLite and Openosrs is against the rules. Unapproved plugins that defeat the automatic logout system are also against the rules.

@JagexHelpSamo @JagexSupport @JagexHelpFrost I didn’t even cheat, I literally logged in and AFK’d at the GE with never log on doing nothing. You can check logs to validate that. Unless player monitoring is so lacking that you don’t keep such logs?

@IHideKeys @JagexSupport @JagexHelpFrost A company is not obligated to give you an explanation on why they won't give you another chance after you were caught cheating. It's their call to make. Feel free to involve your lawyer if you disagree.

@JagexHelpSamo @JagexSupport @JagexHelpFrost Why does this process have such poor visibility? Like how do I find out why my appeal was denied? Do I have to get a lawyer involved or something to get this seemingly top secret information lmao?

@IHideKeys @JagexSupport @JagexHelpFrost You received a perm ban because that was deemed appropriate. The appeal being denied backs that up. Nothing further can be done.

@JagexHelpSamo @JagexSupport @JagexHelpFrost Also, the news post stated that first time third party client offenders would get a two week ban. And then after that perm bans would be dealt. Why did I receive a perm ban from the start?

@IHideKeys @JagexSupport @JagexHelpFrost The fact that you decided to try botting assuming you'll get another chance shows the (lack of) value of said second chances. That's why we're now at the point of perm bans at first offence & only 1 appeal. As it's denied, nothing further can be done.

@JagexHelpSamo @JagexSupport @JagexHelpFrost Tried botting by using the never log plugin? What do you mean lol? If you check the logs of my account, I was standing afk at the GE and did a little bit of KBD prior to getting banned. There was no botting

@JagexSupport @JagexHelpFrost @JagexHelpSamo There are always exceptions made though. Everyone I know received a two week ban for using a client. I’m not sure why in my case it was a permanent ban though. Could someone please take a look again? The only plug-in I used was Never Log.

@IHideKeys @JagexHelpFrost @JagexHelpSamo An offence appeal can be send only once. You are more than welcome to start afresh on another account and play according to the in-game rules (jgx.game/Rules) to avoid similar situations in the future. 2/2 ~A.

@JagexHelpFrost @JagexSupport @JagexHelpSamo Is there any way I can get another chance? I will never use a third party client again. Or I guess, how long do I have to wait before I can appeal the ban again?

@IHideKeys @JagexSupport @JagexHelpSamo The selections on the ban appeal form are just there to guide the jmod on what to look at first. Every ban appeal gets a full review. If a ban appeal was denied, then I'm afraid there's nothing more that can be done.

@JagexSupport @JagexHelpFrost @JagexHelpSamo Could I submit another appeal with the correct reason?

@IHideKeys @JagexHelpFrost @JagexHelpSamo Hello! Have you submitted us an appeal? If you haven't yet, you can do it here: jgx.game/Ban If your appeal was denied, please check the rules of the game in order to prevent it from happening  jgx.game/Rules ~Eliseu

@JagexSupport @JagexHelpFrost @JagexHelpSamo I did submit an appeal but it was denied unfortunately. I had appealed the wrong reason though I didn’t see a new reason was added for “third party clients”. I would love another chance and I promise I’ll never touch an unauthorized third party client again