Directorate of Immigration Services/ Kenya

@gichuruthomas10 Kindly follow back and share reachable number via DM we check and advise.^YC

@sparta_tonny Kindly follow back and share reachable number via DM we check and advise.^YC

@ImmigrationDept it has been 3months since i submitted my biometrics i thought i was supossed to collect it after 3 weeks what happened is there a delay ar what is happening

@Kev_opati Kindly follow back and share reachable number via DM we check and advise.^YC

@ImmigrationDept When will you open after the holidays? Also I want to DM for some enquiry.

For delayed Passport applications, contact @ImmigrationDept +254 110 923 422 +254 110 923 423 email: info@immigration.go.ke Or visit Complaints Unit, Nyayo House, 8th floor room 35 Working hours: 8am - 5pm

@McNjeri Kindly follow back and share reachable number via DM we check and advise.^YC

@ImmigrationDept Is it possible to get biometrics done for Foreign National Certificate before the appointment done on EFNS? Was hoping to visit next week as I am not available again until February.

@wants2findout Kindly follow back and share reachable number via DM we check and advise.^YC

@ImmigrationDept Hi would like to find out the requirements to apply for a spouse passport. I have set up a ecitizen account and it would not allow me. Please advise.

@jonathanblaine Kindly follow back and share reachable number via DM we check and advise.^YC

IRCC says for years, it's assigned people's immigration applications to former employees' IDs. It says it repurposes those IDs and uses them as placeholder bins, where applications wait for the next stage in processing. cbc.ca/1.6688619

@Janet69378794 Kindly follow back and share reachable number via DM we check and advise.^YC

@ImmigrationDept You can’t issue passport on time and blocking millions of Kenyan from celebrating Christmas with their families it’s a such pity . Am disappointed . My passport have been on hold for almost 2 months I can’t travel

For delayed Passport applications, contact @ImmigrationDept +254 110 923 422 +254 110 923 423 email: info@immigration.go.ke Or visit Complaints Unit, Nyayo House, 8th floor room 35 Working hours: 8am - 5pm

@KenyanFace Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@kipmurkomen @ImmigrationDept why is my passport taking years?!

@muthammax Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@ImmigrationDept can I travel to the DRC with my old passport if it has not expired.

@Dante_ikr Hello thank you for reaching out to us kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@essi_mary Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@IMMIGRATIONKE14 @ImmigrationDept

@richie_roja Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@ImmigrationDept I was told we have to forego our old payments and pay a fresh for the new passports is that true......why would I pay again instead of top up to get a new passport? after months of waiting????

@emm_ddee Apologies for the inconvenience caused kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@keturaaziza @ImmigrationDept Mine isn't even in production... it says loading since May.. the last time I was there they said its not even in printing or awaiting printing

@JamRaye_Raye Apologies for the inconvenience caused kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@ImmigrationDept hello again, your FORM 25 is not loading.

@mauakanja Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CA

@ImmigrationDept I got biometrics taken on 21st last month and till today haven't gotten my PP yet of which it was a renewal not new application.Been trying to track it but am only getting the message "tracking number not found"how long am i supposed to wait?

@jimmykitiro Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CK

@ImmigrationDept Hi there? My sisters Passport tracking No. 8810000708. Kindly help confirm if its ready

@emm_ddee Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CH

@ImmigrationDept I paid for mine on January 8th this year, biometrics capture done in May 17th(a long wait since Jan). To date my passport hasn't been printed & the last time I visited the immigration in October I was told there are no booklets. I have waited a whole year for a passport in short

@dex_n_dee Apologies for the inconvenience caused kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CU

@ImmigrationDept the small page passport option is not accessible on the portal. Why are we limited to 60+ page passport?

@IbtisamFuad Apologies for the inconvenience caused kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CH

@ImmigrationDept Still waiting for my passport. It's over 2 months. Is something going to be done about it?? We are tired of this nonsense @HKindikii

@Makekes3 Hello kindly follow back and share your reachable mobile phone number via DM for assistance thank you.^CH

@ImmigrationDept Please check my passport status for tracking no. 1111026541